Opodoprime Opiniões 

Offer discounted flights if you sign up to Opodo Prime. However cancelling the subscription from this grasping, rapacious, extractive large company is harder than any other I have ever experienced. You can't do it online. You have to call. And I had to call when there was global travel disruption due to the US bombing Iran.
I can imagine the board meeting and some lickspittle presenting a study showing how making customers call up to cancel "increases subscription retention by 32%" or some other rubbish that forgets the customer as human being.

Then when I called they said there was no account linked to that email! Until they found it.

Cancelling this was a time consuming battle, they care only for money, and I will never use Opodo for any purpose again. So that's one less for your retention rate, Josn.

Kündigung sehr kompliziert - mit Absicht?
Prime rentiert sich kaum, wenn man nur zwei-, dreimal im Jahr fliegt.
Nachdem ich OHNE ES ZU WISSEN Mitglied bei Opodo Prime geworden bin, versuchte ich es zu kündigen. Bei drei verschiedenen Hotlines hing ich jeweils mindestens 30 Minuten in der Warteschleife, bis ich auflegte.
Noch langem Suchen (mindestens eine Stunde) fand ich durch Zufall eine Möglichkeit online zu kündigen.
Normalerweise kündigt man unter Konto - Einstellungen oder so ähnlich, das geht bei Opodo nicht. Mitten in einem Text sah ich „online kündigen“, durch Zufall.
Es hat den Anschein, als würde Opodo die Kündigung absichtlich schwer machen.

Beware!
Opodo also operate as E Dreams, who offer discounted flights. However without reading the terms and conditions you will be fooled into thinking it's a separate company. They will quickly let you know that you have booked 2 discounted flights and therefore the second flight isn't valid. You will spend hours on the phone to try to resolve the issue (I waited 2 hours to speak to anyone other than a chatbot) and they will waste time on their obviously well-worn script to brow beat you to become a Prime member, even when you repeat that you want to cancel any membership. After a 4 hour phone call, they still did not cancel the second flight with E Dreams or cancel the Prime membership. I waited 2 further hours on the phone (after hanging up in exasperation on 4 separate calls of 30 minutes each' without getting through to a real person) to cancel the Prime membership to be told that they could not do so, that it required me to send an email. Naturally this email address isn't anywhere on their web site so you are required to waste yet more time holding for a person who will divulge the secret email to you.
This company (hiding under two separate identities) is a complete farce. Avoid Opodo and E Dreams at all costs.

Opodo Prime. What a scam. They have taken £99 from our account. We had no idea we had signed up for it. The company are impossible to contact. A morally bankrupt company. In Austria they have been judged to be acting illegally. Good for Austria. UK please take note.

Don’t recall signing up to prime. Now trying to cancel membership and only way is by phone where I’m being held infinitely on hold. Seems Impossible to cancel. Will not use Opodo again. They keep adding weird extras to prices. Very annoying exploitative service.

They take your money without notice and it takes forever for anyone to pick up the phone when you want to cancel or complain.. staff are very unprofessional and rude