Optically.ca Opiniões 

115
TrustScore: 2.5 em 5

2,6

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Took over two months only to receive two pairs of my eyeglasses, both reglazed with a totally incorrect Rx, and a third pair of frames not returned at all. This company couldn’t have screwed up this o... Ver mais

Classificada 4 em 5 estrelas

I was looking for reasonably priced prescription sunglasses and found optically.ca. The order had to be modified twice since the product I ordered wasn't available or was found to be damaged. Throug... Ver mais

Classificada 1 em 5 estrelas

My order took over 2 months to complete for replacement lenses (which they refer to as reglazing). I paid for Kodak lenses to get premium quality. The glasses arrived with no certificate showing wh... Ver mais

Classificada 1 em 5 estrelas

Their online system took my order, and my money. 6 days later I get a very poorly written email stating that my prescription was too complex for the chosen lenses and that my order cost is increased... Ver mais

Informações sobre a empresa

  1. Saúde e medicina

Informação fornecida por diversas fontes externas

Buy eyeglasses online from the best online glasses store in Canada. Wide range of prescription glasses and eyeglasses online start from $19.


Informações de contacto

2,6

Mau

TrustScore: 2.5 em 5

115 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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2,6

Todas as opiniões

(115)

12 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

THE OVERALL EXPERIENCE WAS POSITIVE

THE OVERALL EXPERIENCE WAS POSITIVE. THE GLASSES WERE SATISFACTORY. CHAT BOX WAS USEFUL. I HAD TO USE THE CHAT BOX TO FIND OUT WHY THE ORDER WAS TAKING LONGER THAN EXPECTED. I DID NOT RECEIVE NOTICE THAT THE GLASSES WERE ON THEIR WAY. THE LONG WAIT COULD HAVE BEEN DUE TO COVID AND ALSO THE HOLIDAY SEASON. I WOULD RECOMMEND OPTICALLY.CA AND PLAN TO ORDER FROM THEM AGAIN

15 de fevereiro de 2022
Opinião espontânea
Classificada 4 em 5 estrelas

Satisfied after glasses were re-done

I sent my glasses in for reglazing. They took a while to be shipped back to me and when they were, there were what looked like cracks within the lenses. When I emailed, I got a prompt response and was told to send them back to get them redone. Unfortunately, I was not offered any credit for shipping cost. I am happy with the work done the second time around and plan on using this service again in the future but hope that I will not have to get them re-done or pay for shipping costs for their mistakes.

15 de fevereiro de 2022
Opinião espontânea
logótipo da Optically.ca

Resposta da Optically.ca

Hi Lisa,

Thank you for your feedback.

I am sorry to know that the lenses on the reglazed glasses had cracks within them.

I understand this could have been an error or a slip by the quality team and I'm glad to know that it was fixed and resent to you.

Sorry to know that you were not offered a credit on the return shipping cost, however we usually send a prepaid waybill to return the glasses if it is an error from our end.

As a gesture we are willing to offer you a free shipping on your next purchase to make up for the charges paid. Please email us your order details before you make a new purchase for us to share a credit/discount code for the same.

Look forward to serve you better in future.

Regards
Team - Optically.

Classificada 4 em 5 estrelas

Definitely a decent experience!

Definitely a decent experience with purchase specs from the Optically site, many choices and type to look through, great choices from value to designer and in between....definitely a blast to use!

15 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

I ordered a pair of glasses and…

I ordered a pair of glasses and received exactly what I ordered in a timely manner. It was my first time ordering glasses online and was a little apprehensive, but Optically made my new experience easy!

15 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

exactly what I expected!

the experience and product was excellent! I has a new prescription and glasses from a local optometrist and I found no difference when compared to my new Optically Glasses. it did take awhile to arrive during the first few months of Covid-19 but I can t hold that against them!

25 de novembro de 2020
Opinião espontânea
Classificada 4 em 5 estrelas

I had very good experience

I had very good experience. The only thing I think could have been improved is an easy to use interface to find where my order was and an estimated delivery time. This was early in 2020, so maybe it is better now. I will say when I emailed to ask for this info I received a satisfying personal note back explaining the status of the order.

25 de novembro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Good value and service

I like that you have a value choices available for somebody who doesn't want to invest in fancy frames/lenses.

I got what I needed for a fair price. I am totally happy with my glasses. I can read and work and use my PC now with having to lean in.

Decent delivery, considering it came from the other side of the world, they were delivered in a few weeks.

The product was basically what I was looking for, as described. Simple pair of glasses to help me see!

Thank you optically, good work!

24 de novembro de 2020
Opinião espontânea
Classificada 4 em 5 estrelas

Good service and almost got what I…

Good service and almost got what I expected.
This was the first time I bought eyeglasses online. I was apprehensive about it initially but the experience turned out to be quite good. Placing the order was easy, had a wide price range, delivery was quick and on time. Only thing is the eyeglasses are a tiny bit loose but manageable.

24 de novembro de 2020
Opinião espontânea

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