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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

the app was fine and we used it for maybe a year. But then we wanted to pause it andtehn accidentally paid for a whole year. Even though we have been long time partners they did not care at all.... Ver mais

Classificada 5 em 5 estrelas

I've tried various different lead gen apps for woo and I must say, Optimonk has been the best, hands down. Their form builder is super easy to use to make great looking forms. It's easy to install and... Ver mais

Classificada 5 em 5 estrelas

I’m very satisfied with the Optimonk team! They quickly and patiently helped me set up my campaign correctly and answered all my questions clearly. I’d like to give special thanks to Kata for her atte... Ver mais

Classificada 5 em 5 estrelas

I dont write reviews often but when i saw the few negative reviews i wanted to let you know that i have been using Optimonk on our site and its been gold. It is the best popup specializing in marketin... Ver mais

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Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

45 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 1 em 5 estrelas

the app was fine until....

the app was fine and we used it for maybe a year. But then we wanted to pause it andtehn accidentally paid for a whole year. Even though we have been long time partners they did not care at all.

They know we just paid more than 800 dolalrs for something we couldnt use at the time and they refused to pay us back. This is the first time i have ever experiences someone so money hungry, because we had a very good relationship before that. Now they just wanted to take as much money as possible and not care about customer relation.

We were looking forward to working with them in the future but now not so much.

Stay away from this company, they are not honest human beings.

25 de agosto de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Great tool for all your popup needs

Great tool; does everything it should
Optimonk is very easy to use and has a lot of usefull features. The only downside is that you go through your impressions rather quickly; and it's not always clear how this is calculated.

17 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Profizmus, szakértelem, segítőkészség

Az Optimonk Support Csapata nagyon segítőkész és profi. Minden megkeresésemre nagyon hamar reagáltak, mindig megoldottuk az esetleges kérdéseket, problémákat. Nagyon jó tapasztalatom van velük! Érthető magyarázat, világos kommunikáció, gyorsaság, problémamegoldás jellemző. Legutóbb Katával dolgoztam együtt, csak pozitívat tudok mondani!

4 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Tamás (the real support)

Tamás (the real support)
I'm really grateful for Tamás to helped me out with my questions/problems. He was really helpful and very quick also.

30 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great

Both Zita and Kata in Hungary were very supprtive and helpful, thank you!

28 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing customer support

The customer support (with a real human) made my experience a lot easier and guided me every step, which I am extremely grateful for. Kata was extremely helpful and present. All my issues got resolved with clarity and ease!

19 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The product itself is really easy to…

The product itself is really easy to use and very good marketing tool, but the customer service is above excellent since their start. Super fast and helpful customer service, who even fix your mistake instead of telling you how to do it.

25 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

OptiMonk is a fantastic tool!

OptiMonk is a fantastic tool! Easy to use, effective, and backed by great support. Special thanks to Tamás for the outstanding help and guidance. Highly recommended!

4 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent support from Kata and the team

I’m very satisfied with the Optimonk team! They quickly and patiently helped me set up my campaign correctly and answered all my questions clearly. I’d like to give special thanks to Kata for her attentive and thorough support – it’s truly reassuring to know such professional and helpful people are behind me. Highly recommended!

19 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Unethical company- avoid!

Optimonk has been charging us blind for over 2 years without issuing any invoices, so we didn't know about it. So disappointing that after multiple attempts at getting a refund for a service we were not aware we were paying for that they offered us 3 months free use of their software. Honestly, really bad form on their part and illegal not to send us invoices. I think for a company that earns millions in revenue to dupe a small business, admitting their error that there was a "glitch" that prevented us from getting invoices and then refusing to help us is just so miserable. How you do anything, is how you do everything I guess. Their customer care has been as abysmal as their business practices. Small businesses please avoid.

16 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I've tried various different lead gen...

I've tried various different lead gen apps for woo and I must say, Optimonk has been the best, hands down. Their form builder is super easy to use to make great looking forms. It's easy to install and use. Their customer customer service is top-notch, always responding quick and always great at helping resolve any challenges that come up. Very pleased and would HIGHLY recommend Optimonk!

8 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I can't say enough good things about OptiMonk tech support!

Absolutely top-notch! I reached out with a tricky issue and was fortunate to be helped by Tamás, who was nothing short of exceptional. He listened carefully, responded quickly, and found a solution that worked perfectly. It's rare to find support that’s not only knowledgeable but also genuinely helpful and kind. Huge thanks to Tamás and the OptiMonk team for going above and beyond!

24 de julho de 2025
Opinião espontânea

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