Opusbroadband Opiniões 

690
TrustScore: 4.5 em 5

4,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Seb has done our broadband today and has done a brilliant service, searched and set up the best spot to have the best connection possible. Since he left we connected everything we could to the route... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The engineer Chris was brilliant at providing service and repair for us. The internet problems were resolved and our connection was live in no time. Chris gave me an efficient friendly customer care.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Although the guys couldn’t fit it on the scheduled date due to my roof pitch and a nesting seagull and her young, they booked me in for the very next day so as to use the cherry picker machine. The... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Chris introduced himself immediately on meeting us. He was polite respectful and professional at all times. He was on time and was respectful of the environment too. He did a great job and explained... Ver mais

A empresa respondeu

Informações sobre a empresa


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

690 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(690)

140 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

5 Stars too Affan for all of his Help

I was speaking too an amazing man called. Affan. And he removed half of my debts give me a discounted 3 months to help me get started up again and has set me back up on a 24 month plan that is affordable and payable. I cannot thank him enough for all of his help. Hopefully this review will help him out for helping me out. Thank you again Affan for your help !!

17 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Bad internet service

Bad internet service ! Ive moved from sky to opus . Had to ring them to get it sorted keeps dripping signals all day

13 de maio de 2025
Opinião espontânea
logótipo da Opusbroadband

Resposta da Opusbroadband

Hi Samra, I'm sorry to hear that you are experiencing connection problems. I'd like to resolve this use as soon as possible so I have sent a information request so that I may investigate this for you.

Classificada 5 em 5 estrelas

Aidan was amazing solving my internet…

Aidan was amazing solving my internet speed issue. His disposition was great. Aidan is a great asset to your team at opus.

14 de maio de 2025
Opinião espontânea
logótipo da Opusbroadband

Resposta da Opusbroadband

Hello, what a great review for Aiden! We're so pleased to hear that he has been so helpful when visiting your property.

Classificada 5 em 5 estrelas

WiFi set up great password and username…

WiFi set up great password and username wrote in a book and acc no etc.

12 de maio de 2025
Opinião espontânea
logótipo da Opusbroadband

Resposta da Opusbroadband

Hello Sarah, thank you for leaving your 5 star feedback for our service! We're so pleased to hear that you have been happy with the service.

Classificada 5 em 5 estrelas

Definitely worth a shot

This won’t be a review on the installation but on the actual broadband itself. I’ve just renewed my contract on the 300mb package, always getting 350 though. Since opus have taken over all the problems seem to have disappeared although the staff are the same and very competent at that. If you asked me 6 months ago if I would renew it would be a no but now definitely recommend.

9 de abril de 2025
Opinião espontânea
logótipo da Opusbroadband

Resposta da Opusbroadband

Hi Diane, we appreciate you taking the time to leave us a positive review. We are so happy to hear that you received a great service and you are happy with the outcome.

Classificada 5 em 5 estrelas

Great and very friendly service from…

Great and very friendly service from the 2 engineers that come to fix my internet issue. Really polite and excellent service from Aden and Michael. 9th May visit

9 de maio de 2025
Opinião espontânea
logótipo da Opusbroadband

Resposta da Opusbroadband

Hello Usama, thank you for leaving such a great review for our engineers. It's great to hear.

Classificada 1 em 5 estrelas

Had this service ( when it worked ) for…

Had this service ( when it worked ) for just over 12 months, constantly updating at wrong times of the day! I spent 3 weeks with no connection yet the Bill was still withdrawn. When speaking with advisor, was asked to check wires and input, I live alone so no one touched, pulled or unplugged any connection, no use at all. Would never return. Now facing a cancellation fee, which they can whistle for. Payments for ZERO service. Stick to who and what you know.

1 de maio de 2025
Opinião espontânea
logótipo da Opusbroadband

Resposta da Opusbroadband

Hi Tracie, I'm sorry to hear that you are experiencing connection problems. I'd like to resolve this use as soon as possible so I have sent a information request so that I may investigate this for you.

Classificada 5 em 5 estrelas

I am very happy that you sent Aidan

I am very happy that you sent Aidan
I was going to change the company because of the bad speed of the internet

but I changed my mind he is a dedicated person at work and offers everything he can to help Thank you very much and I am happy now

25 de abril de 2025
Opinião espontânea
logótipo da Opusbroadband

Resposta da Opusbroadband

Hello Hadali, thank you for leaving such a great review for Aiden, our engineer! It's great to hear.

Classificada 5 em 5 estrelas

Scotty was quite knowledgeable with…

Scotty was quite knowledgeable with what he was doing and very professional. He is installed my router with care. Thank you so much Scotty.

25 de abril de 2025
Opinião espontânea
logótipo da Opusbroadband

Resposta da Opusbroadband

Hello, what a great review to read for our engineer. We're so pleased to hear that they have been so professional when getting you connected. Welcome to Opus Broadband.

Classificada 5 em 5 estrelas

It was very quick and prompt attention…

It was very quick and prompt attention from Scottie, nice to have someone that knows what they are doing, thanks again.

25 de abril de 2025
Opinião espontânea
logótipo da Opusbroadband

Resposta da Opusbroadband

Hello Alan, what a wonderful review to read for our service! Welcome to Opus Broadband!

Classificada 5 em 5 estrelas

10 out of 10

Absolutely over the moon with my internet, very quick from enquiring to getting set up. And the connection is quicker than expected I have the 40mb package and it's running over 45mb. Scotty the engineer was great, very friendly and helpful and very polite and efficient

23 de abril de 2025
Opinião espontânea
logótipo da Opusbroadband

Resposta da Opusbroadband

Hi Lucy,

Thank you for leaving us such a positive review, we are so happy to hear that you had a good experience with our service. Welcome to Opus Broadband

Classificada 5 em 5 estrelas

Got along very well

Got along very well
Done very quickly

22 de abril de 2025
Opinião espontânea
logótipo da Opusbroadband

Resposta da Opusbroadband

Hello, what a wonderful review to read for our service! It's great to hear that the engineer has been so helpful when getting you connected to your new service. Welcome to Opus Broadband!

Classificada 1 em 5 estrelas

I recently changed my WiFi password and…


I recently changed my WiFi password and faced several issues afterward. None of my devices could reconnect properly, and to make things worse, the technical support team was unresponsive — no one picked up my calls despite multiple attempts.

Another major drawback is the lack of parental control options in the network settings. In a home with kids, it’s important to be able to block adult or unsafe content, but there are no tools provided for that. Very disappointed in the lack of basic features and support.

Hoping the company improves both its customer service and gives users more control over their home internet security.

16 de abril de 2025
Opinião espontânea
logótipo da Opusbroadband

Resposta da Opusbroadband

Hi Muhammad, I'm sorry to hear that you are experiencing connection problems. I'd like to resolve this use as soon as possible so I have sent a information request so that I may investigate this for you.

Classificada 5 em 5 estrelas

Very good

Michael was very polite and explained everything to me and went through details very well. Excellent service thank you

16 de abril de 2025
Opinião espontânea
logótipo da Opusbroadband

Resposta da Opusbroadband

Hello, what a wonderful review to read for our service! It's great to hear that the engineer has been so helpful when getting you connected to your new service. Welcome to Opus Broadband!

Classificada 5 em 5 estrelas

Very polite clean up aftder

Very polite clean up aftder

8 de abril de 2025
Opinião espontânea
logótipo da Opusbroadband

Resposta da Opusbroadband

Hello, what a wonderful review to read for our service! It's great to hear that the engineer has been so helpful when getting you connected to your new service. Welcome to Opus Broadband!

Classificada 5 em 5 estrelas

Ix wireless

He worked until it was finished, cleaned up after himself, made sure we could connect to it via Wi-Fi .

8 de abril de 2025
Opinião espontânea
logótipo da Opusbroadband

Resposta da Opusbroadband

Hello, what a wonderful review to read for our service! It's great to hear that the engineer has been so helpful when getting you connected to your new service. Welcome to Opus Broadband!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais