Seb has done our broadband today and has done a brilliant service, searched and set up the best spot to have the best connection possible. Since he left we connected everything we could to the route... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Seb has done our broadband today and has done a brilliant service, searched and set up the best spot to have the best connection possible. Since he left we connected everything we could to the route... Ver mais
A empresa respondeu
The engineer Chris was brilliant at providing service and repair for us. The internet problems were resolved and our connection was live in no time. Chris gave me an efficient friendly customer care.... Ver mais
A empresa respondeu
Although the guys couldn’t fit it on the scheduled date due to my roof pitch and a nesting seagull and her young, they booked me in for the very next day so as to use the cherry picker machine. The... Ver mais
A empresa respondeu
Chris introduced himself immediately on meeting us. He was polite respectful and professional at all times. He was on time and was respectful of the environment too. He did a great job and explained... Ver mais
A empresa respondeu
Ribble house, Ribble Business Park, BB1 5RB, Blackburn, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I was speaking too an amazing man called. Affan. And he removed half of my debts give me a discounted 3 months to help me get started up again and has set me back up on a 24 month plan that is affordable and payable. I cannot thank him enough for all of his help. Hopefully this review will help him out for helping me out. Thank you again Affan for your help !!
Bad internet service ! Ive moved from sky to opus . Had to ring them to get it sorted keeps dripping signals all day

Resposta da Opusbroadband
Aidan was amazing solving my internet speed issue. His disposition was great. Aidan is a great asset to your team at opus.

Resposta da Opusbroadband
WiFi set up great password and username wrote in a book and acc no etc.

Resposta da Opusbroadband
This won’t be a review on the installation but on the actual broadband itself. I’ve just renewed my contract on the 300mb package, always getting 350 though. Since opus have taken over all the problems seem to have disappeared although the staff are the same and very competent at that. If you asked me 6 months ago if I would renew it would be a no but now definitely recommend.

Resposta da Opusbroadband
Great and very friendly service from the 2 engineers that come to fix my internet issue. Really polite and excellent service from Aden and Michael. 9th May visit

Resposta da Opusbroadband
Had this service ( when it worked ) for just over 12 months, constantly updating at wrong times of the day! I spent 3 weeks with no connection yet the Bill was still withdrawn. When speaking with advisor, was asked to check wires and input, I live alone so no one touched, pulled or unplugged any connection, no use at all. Would never return. Now facing a cancellation fee, which they can whistle for. Payments for ZERO service. Stick to who and what you know.

Resposta da Opusbroadband
I am very happy that you sent Aidan
I was going to change the company because of the bad speed of the internet
but I changed my mind he is a dedicated person at work and offers everything he can to help Thank you very much and I am happy now

Resposta da Opusbroadband
Scotty was quite knowledgeable with what he was doing and very professional. He is installed my router with care. Thank you so much Scotty.

Resposta da Opusbroadband
It was very quick and prompt attention from Scottie, nice to have someone that knows what they are doing, thanks again.

Resposta da Opusbroadband
Absolutely over the moon with my internet, very quick from enquiring to getting set up. And the connection is quicker than expected I have the 40mb package and it's running over 45mb. Scotty the engineer was great, very friendly and helpful and very polite and efficient

Resposta da Opusbroadband

Resposta da Opusbroadband
I recently changed my WiFi password and faced several issues afterward. None of my devices could reconnect properly, and to make things worse, the technical support team was unresponsive — no one picked up my calls despite multiple attempts.
Another major drawback is the lack of parental control options in the network settings. In a home with kids, it’s important to be able to block adult or unsafe content, but there are no tools provided for that. Very disappointed in the lack of basic features and support.
Hoping the company improves both its customer service and gives users more control over their home internet security.

Resposta da Opusbroadband
Michael was very polite and explained everything to me and went through details very well. Excellent service thank you

Resposta da Opusbroadband

Resposta da Opusbroadband
He worked until it was finished, cleaned up after himself, made sure we could connect to it via Wi-Fi .

Resposta da Opusbroadband
Very polite got me back online very quick over all 10/10 rating thank you very much

Resposta da Opusbroadband
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.