Opus Virtual Offices Opiniões 258

TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This is a great option for small businesses just starting out that need a business address. They offer great services that can help your business with small or no staff. For me, the business address,... Ver mais

Classificada 1 em 5 estrelas

Trying to get hold of this company to arrange delivery but no one will answer the phone and the link they have sent me to arrange does not work! Extremely frustrating especially when you are on a ski... Ver mais

Classificada 5 em 5 estrelas

I am new to Opus. Introduced through @itscoachk who specializes in Grant Funding Education where her community learns the process of how to access Grant Funding. This is where I found Opus because she... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

They gave me a great service. When I had a problem with my occupancy they stepped in and resolved the matter quickly and efficiently!💪😃

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Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

258 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 76% das suas opiniões negativas

Geralmente responde dentro de uma semana

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Classificada 5 em 5 estrelas

Great experience and wonderful…

Great experience and wonderful staff/front desk receptionist. My company is four years in!! I only wish that this office had mail forwarding services!!! That’s a major disadvantage!!!!

23 de setembro de 2025
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Resposta da Opus Virtual Offices

Thank you for your continued trust over the past four years. We’re pleased to know you’ve had a positive experience with our team. We would be happy to review available options to assist you with mail forwarding. Please give us a call at our toll-free number, (888) 898-9868. We look forward to assisting you and continuing to serve you as a valued customer.

Classificada 5 em 5 estrelas

Very economical

Very economical

16 de setembro de 2025
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Resposta da Opus Virtual Offices

Thank you for your feedback. We’re pleased to hear that you find Opus Virtual Offices’ pricing to be economical. We strive to provide cost-effective solutions without compromising on professional services, helping businesses like yours operate efficiently and confidently.

Classificada 5 em 5 estrelas

Having a physical address to use …

Having a physical address to use as a mailing destination makes life easier as a business owner without obviously purchasing an actual building.
Whether its for loan purposes or plan and simple legitimacy in the eyes of banks.

21 de setembro de 2025
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Resposta da Opus Virtual Offices

Thank you for sharing your experience! We're glad to hear that having a professional business address has made things easier for you.

Providing our clients with a credible solution for their business needs is exactly what Opus Virtual Offices is all about. We appreciate your trust and are happy to be part of your business journey!

Classificada 5 em 5 estrelas

Customer service

Customer service

11 de setembro de 2025
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Resposta da Opus Virtual Offices

Thank you for your 5-star review. We’re glad to know you had a positive experience with our customer service team. If you ever need further assistance, please don’t hesitate to contact us at 1 (888) 898-9868

Classificada 5 em 5 estrelas

Ease of setup

Ease of setup, the verification process ensured my information is protected. The customer service follow-up call explaining other benefits and how to access additional resources needed in the future were great! Overall great experience.

13 de setembro de 2025
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Resposta da Opus Virtual Offices

Thank you for sharing your review! At Opus, we value your business and want to ensure the Virtual Office process is smooth and seamless. Please do not hesitate to contact us if you have any questions. We are always here to help!

Classificada 4 em 5 estrelas

The mailroom never forwarded my mail

The mailroom never forwarded my mail. Nor did they pick up the phone consistently.

Issue Resolved 10/20/2025

8 de setembro de 2025
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Resposta da Opus Virtual Offices

Thank you for bringing this to our attention. Our records show that several attempts were made to contact you to address your concerns regarding mail forwarding and any issues with phone communication. We’d like the opportunity to rectify this matter and ensure your services are functioning properly. Please contact us directly at s 1 (888) 898-9868 so we can assist you right away.

Classificada 5 em 5 estrelas

Amazing Service

Amazing service, amazing staff!

5 de setembro de 2025
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Resposta da Opus Virtual Offices

Thank you for sharing your feedback. We’re pleased to know that you’re satisfied with the service and the professionalism of our staff. We value your continued trust and support. If you ever need assistance, please contact us at 1 (888) 898-9868.

Classificada 3 em 5 estrelas

I was told that the address and phone…

I was told that the address and phone number would show as a location and not a PO box but when I went to the bank and gave the address I was told that they were listed as a PO Box location similar to UPS stores. But now I have the address and it is on my company registration. False statements lead to issues with setting up a business. I am very disappointed and I am now searching for a physical location for our business and wasted money paying for the wrong services.

4 de setembro de 2025
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Resposta da Opus Virtual Offices

Thank you for sharing your feedback. Our team has been in contact with you several times to assist and even offered an alternative location. Both locations you referenced have confirmed that they maintain secure mail handling procedures, including surveillance cameras and government-cleared staff.
While premium virtual offices are fully compliant business addresses, some banks may apply their own classification systems. Often these issues can be resolved through communication with the bank and providing the proper documentation. That said, we’re happy to help you find a location that best fits your business needs. Please contact us at 1 (888) 898-9868 so we can work together toward a resolution.

Classificada 5 em 5 estrelas

very good response for answering phone…

very good response for answering phone professionally.

22 de setembro de 2025
Opinião espontânea
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Resposta da Opus Virtual Offices

Thank you for sharing your experience with us! We take pride in delivering professional and timely live call answering services for all our clients.

Classificada 1 em 5 estrelas

Worst Service System – Misleading and Unprofessional

I signed up for Opus.com under the promise of a mail forwarding service included with their package. However, once I registered, I was told that the building they assigned me to does not actually provide forwarding because Opus is only a third-party broker there.

This left me with no choice but to cancel the service and start over with a new company registration, address, and compliance documents — a major disruption and cost to my business.

On top of that, despite charging me a $120 monthly fee plus setup costs, Opus refuses to issue a refund even though they failed to deliver the basic service they advertised.

This has been a terrible experience, and I strongly advise other entrepreneurs and business owners to think twice before trusting Opus with something as critical as their company address and mail handling.

24 de setembro de 2025
Opinião espontânea
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Resposta da Opus Virtual Offices

Thank you for sharing your feedback. Upon reviewing your account, we confirmed that the issue regarding mail forwarding has been fully resolved. Your mail forwarding service is active, and all features included in your plan are functioning as intended. Our team has made several attempts to reach you by phone and email to confirm that your services remain active.

Opus Virtual Offices is committed to accuracy, transparency, and providing dependable service to all our clients. If you have any questions or need further assistance, please contact our Customer Support team at
1 (888) 898-9868.

Classificada 5 em 5 estrelas

Excellence

One of the reasons that I went through opus is because of the Customer Service and you guys have responded on time and corrected everything and that is appreciative to be taken care of

21 de agosto de 2025
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Resposta da Opus Virtual Offices

Thank you for sharing your feedback. We’re pleased to hear that our customer service and responsiveness met your expectations. At Opus Virtual Offices, we take pride in providing timely, reliable support and ensuring our clients’ needs are addressed with care. We appreciate your trust and the opportunity to serve you.

Classificada 5 em 5 estrelas

“My experience with Opus Virtual…

“My experience with Opus Virtual Offices has been excellent. The service is professional, reliable, and very efficient. The team is always attentive, and everything has worked smoothly. I highly recommend Opus to anyone who needs a trustworthy virtual office solution.”

21 de agosto de 2025
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Resposta da Opus Virtual Offices

Thank you for your positive feedback. We’re pleased to know that your experience with Opus Virtual Offices has been excellent. Our team is committed to providing professional, reliable, and efficient service, and we appreciate your recommendation and continued trust in our company.

Classificada 5 em 5 estrelas
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Resposta da Opus Virtual Offices

Thank you for your review. We’re glad to hear that the sign-up process was easy and that you’re pleased with our service. Providing a seamless experience and excellent support is always our goal.

Classificada 1 em 5 estrelas

This company has bad customer service

This company has bad customer service. I call to cancel my monthly subscription and all i can say is highly rube individual. I will not be using your service again.

8 de setembro de 2025
Opinião espontânea
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Resposta da Opus Virtual Offices

Thank you for your feedback. We understand it can be frustrating to follow an online process when you're expecting to handle it over the phone. However, for security and account accuracy, cancellations must be submitted through the customer portal, as outlined in our terms.
Our support team made every effort to guide you through this process, and we're glad to see your cancellation was successfully submitted shortly afterward.
If you have any further questions, our team is always available to assist.

Classificada 5 em 5 estrelas

It was really smooth and effortless

It was really smooth and effortless. The ladies I spoke to from the office in Florida, were super helpful. They made a very stressless stress, free and painless, any issues I had, we're handled very, very quickly, and they all were carbonating, great team working with you.

23 de agosto de 2025
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Resposta da Opus Virtual Offices

Thank you for your feedback. We’re pleased to hear that your experience was smooth and effortless, and that our Florida team provided prompt and helpful support. We take pride in delivering professional, stress-free service, and it’s rewarding to know our team met your expectations.

Classificada 5 em 5 estrelas

Great Communication!

Great Communication!! Wonderful staff.

22 de agosto de 2025
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Resposta da Opus Virtual Offices

Thank you for your positive feedback. We’re pleased to know that our communication and staff met your expectations. Providing professional and reliable service is always our priority, and we appreciate you taking the time to share your experience.

Classificada 5 em 5 estrelas

I had never setup a virtual office so I…

I had never setup a virtual office so I was new to the process. The customer service representative, Maglen Vadillo, was helpful, knowledgeable and responsive.

19 de agosto de 2025
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Resposta da Opus Virtual Offices

Thank you so much for the 5-star review! We’re so glad to hear that your first experience setting up a virtual office was a positive one, and that Maglen Vadillo provided the knowledgeable, responsive support we pride ourselves on here at Opus Virtual Offices. Our goal is to make the virtual office setup process as smooth and stress-free as possible—especially for first-time clients—and it’s wonderful to know Maglen delivered on that promise. If you ever need additional services like live call answering, mail forwarding, or meeting room access, we’re here to support you as your business grows. Welcome to Opus—we’re excited to be part of your journey!

Classificada 5 em 5 estrelas

Could not be more helpful

Very professional. Helpful. Very happy I went with this company.

26 de julho de 2025
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Resposta da Opus Virtual Offices

Thank you for the wonderful review! We are so happy to hear about your excellent experience with us so far! Here at OpusVO our goal is to help with you anything related to your business address and how it functions. If you ever need any further assistance with anything in the future; don't hesitate to give us a call at (888) 898-9868 and we will be sure assist you.

Classificada 4 em 5 estrelas

Qreat service

very easy so far should have done it years ago

24 de julho de 2025
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Resposta da Opus Virtual Offices

Hello! Thank you for your wonderful review! We are so happy to hear that you've enjoyed the process with us so far! Here at OpusVO we do all that we can to ensure an easy set-up experience for your business address. All you have to do is show up, and we've got the rest! We appreciate your business!

Classificada 4 em 5 estrelas

I just have no complaints

I just have no complaints. Everything I needed, I received and the receptionist at the front desk was just exceptionally professional and nice!!

22 de julho de 2025
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Resposta da Opus Virtual Offices

Thank you for your gracious review! We appreciate your business and your choice to trust us with your business! Here at OpusVO we do everything we can to support your business and give you pristine locations to further conduct your business when needing physical locations to uphold meetings. We hope to continue to impress you with our exceptionally professional customer service and wonderful locations that come with great amenities!

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