Origin Fitness Opiniões 

1494
TrustScore: 3.5 em 5

3,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Cable machines are useless. My local gym swapped to Origin and there were issues with the machines within about 2 weeks. The knobs you pull to adjust the cable heights have come apart on multiple mach... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ordered the OC3 spin bike last week, after a couple of conversations with Origin to find suitable date it was delivered today. Helpfully the driver placed pallet right outside my door. Packaged well a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bought a curve treadmill online from Origin Fitness, which cost a lot and therefore made me a bit nervous but there was no need. They delivered exactly when they said it would be delivered and communi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I cannot praise Origin Fitness enough. From my initial enquiry with the sales team (Matthew) to the installation team of Muran and Andrew who lugged my 60+kg OC3 spin bike up 2 flights of stairs, my e... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de equipamento fitness
  2. Serviço de fitness e nutrição
  3. Grossista de equipamento fitness

Informação fornecida por diversas fontes externas

We’ve helped organisations and businesses of all sizes get better results from their gyms and sports facilities. We supply gym equipment and apply our gym design skills right across the board, from modest personal trainer start-ups to global gym brands, local authorities to hotels, and sports clubs to CrossFit boxes. We consider it our mission to build lasting relationships by offering the best customer service and the best range of products. All of this is supported by the passion, dedication and knowledge of our team.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,5

Todas as opiniões

(1494)

3 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Good stuff

Nice prompt delivery, items were spot on, will use again.

1 de agosto de 2022
logótipo da Origin Fitness

Resposta da Origin Fitness

Thanks for the review Steven, that's great to hear!

Classificada 5 em 5 estrelas

Amazing service.

It's so refreshing to deal with a company where the customer service is first priority. It's easy to speak with a customer service rep and all issues were dealt with quickly. Top service- thanks Jenna and Liz. Highly recommended. Great products too.

28 de julho de 2022
Opinião espontânea
logótipo da Origin Fitness

Resposta da Origin Fitness

Thanks for the great review!

Classificada 3 em 5 estrelas

Items ordered are of great quality

Items ordered are of great quality.
However we can not offer 5 stars due to DPD's incompetence when delivering. The day we were told it would arrive, we both waited in, we then got a message saying 'sorry we missed you'. We have cameras and no one even attempted to deliver our parcel. The next day I was back at work but hubby was working from home, We received a message saying they had rearranged delivery as per our instructions. We had not asked for the delivery to be changed. the next day after I made a complaint to DPD, and our parcel was delivered the following day but the box was opened and damaged. Luckily the equipment inside was all there and in good condition.
The equipment we ordered is great and good quality so thank you. Unfortunately the delivery service your company have chosen is letting you down.

25 de julho de 2022
Classificada 1 em 5 estrelas

Bill adress could not be changed makes…

Bill adress could not be changed makes huge problems for company. Only option they offered was to cancel order and reorder with new longer shipping time. For making a company account nobody ever answered… very bad and absolutely not customer friendly

15 de julho de 2022
logótipo da Origin Fitness

Resposta da Origin Fitness

Good Morning

We are sorry you are disappointed with our Service however as we explained in numerous emails, due to security we are unable to make changes to On Line orders once they have been placed. The request was also for a change to an EU Billing address which our on line system is unable to process.

We are more than happy to provide a quote via our Sales Team which will allow your invoicing requirements to be met.

Kind Regards
Origin Fitness

Classificada 1 em 5 estrelas

Still awaiting my order it's been 17…

Still awaiting my order it's been 17 days already. My account states it in progress! When I call I'm given a day it will arrive . I book the time off work to recieve it and it doesn't show. To call up again to be told another day in a weeks time

15 de julho de 2022
logótipo da Origin Fitness

Resposta da Origin Fitness

Hi Laura

Thank you for your time today and we appreciate your understanding of the delay. Delivery will be tracked as agreed and a text to confirm will follow.

Anything else we can help with, you have my number.

Kind Regards
Origin Fitness

Classificada 5 em 5 estrelas

Great price

Great price, quick shipping and Sean even followed up with more details on delivery, which was nice.

24 de junho de 2022
Classificada 5 em 5 estrelas

Excellent company to buy from

Ordered the OC3 spin bike last week, after a couple of conversations with Origin to find suitable date it was delivered today. Helpfully the driver placed pallet right outside my door. Packaged well and as was pre-built I only had to lift it into house. Can’t wait to start fasted cardio tomorrow morning! I have say everyone I dealt with from sales to delivery were friendly and super helpful. I would highly recommend.

10 de junho de 2022
logótipo da Origin Fitness

Resposta da Origin Fitness

Hi Susan,

Thank you for taking the time to leave us a review, we really appreciate customer feedback here at Origin Fitness. Please if you have any further queries don't hesitate to get in touch.

Thank you,
Erin

Classificada 5 em 5 estrelas

Great company

Have bought from them twice now. Great products at a reasonable price and arrived quickly, have no complaints at all

4 de junho de 2022
logótipo da Origin Fitness

Resposta da Origin Fitness

Hi Jen,

Great to hear you're a returning customer. If you have any additional queries or feedback please don't hesitate to get in touch with us via hello@originfitness.com.

I hope you have a great evening!
Erin

Classificada 5 em 5 estrelas

Great products

Great products, fast delivery. Will use again!

31 de maio de 2022
logótipo da Origin Fitness

Resposta da Origin Fitness

Good Afternoon,

Thank you for taking the time to leave a five-star review, we really appreciate customer feedback here at Origin Fitnress.

It's great to hear you;re more than happy with the level of service and products given to you.

If you have any further feedback please don't hesitate to get in touch.

Thank you,
Erin

Classificada 5 em 5 estrelas

Great product

Really quick delivery. Weights are great.

27 de maio de 2022
logótipo da Origin Fitness

Resposta da Origin Fitness

Good Evening,

Thank you for taking the time to leave us a review, we really appreciate customer feedback here at Origin Fitness.

If you have any further queries or feedback be sure to send them across to hello@originfitness.com.

Thank you,
Erin

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