Othoba.com Opiniões 131

Another terrible experience.

They delivered a very poor-quality product, and it seems they have no proper quality control process — they simply pick and ship items without checking them. Their refund policy is also extremely disappointing and unhelpful. I would not recommend them at all.

I was waiting for the Rydo Bike service for last 15-18 days

Product order korechi ekta name r onno name er puro onno ekta airpot flask dilo vitore glass
Parrot ss airpot vaccum flask order korlam r lion star airpot vaccum flask vitore glass diye dilo emon vabe wrapping kora ze baire theke nam bojha zay na
Ekbar janay o ni
Eta kmn voyongkor batpari?

The recent website update has made shopping here quite frustrating. The search functionality is no longer accurate, and the updated categories/filters make it much harder to find what I’m looking for. It was much more intuitive before the changes. Hoping for an update that prioritizes user-friendliness again!

Worst service I’ve ever experienced. Ordered from “othoba” and completely regret it.
Worst delivery time - They promised 3-5 days but took over 2 weeks to deliver. No updates, no tracking, had to chase them myself. The product just showed up one day without any heads up.
Worst customer service - Called and emailed multiple times. Either no one picks up, or they give copy-paste replies with zero help. They don’t take responsibility and just keep saying “sir, wait koren”. Total lack of accountability.

Worst service overall - From ordering to delivery to after-sales, everything was a mess. Product packaging was damaged too. For the price they charge, this is unacceptable.

সম্প্রীতি একটি মডেল মোবাইল অর্ডার করেছিলাম, চয়েস দিয়েছিলাম আকাশী কালার কিন্তু তারা দিয়েছে কাল, প্যাকেজিং ভালো নয়, এবং হেডফোনটি তারা দেয়নি। ওভারঅল তাদের সার্ভিস সন্তোষজনক নয়।

Fake online shop

I ordered a product and the expected delivery was after 2-3 days and the maximum was 7 working days, but its been 3 weeks and I still haven't received any updates
I tried calling the customer care multiple times throughout these days but no one answered and I just kept waiting and wasting my phone balance.
I even emailed them regarding this issue but I got no response back, I'll file a lawsuit against them if I don't receive it this week.

I placed Order #2178066 on 25 March 2026, consisting of three shipments. Sadly, two shipments contained wrong products, and after more than three weeks, there is still no resolution despite multiple complaints and follow‑ups.
Issues faced:

Shipment 1: Ordered Tolsen Heavy Duty Tape Gun (Model 50000), received a WOKIN brand instead.
Shipment 2: Ordered Deli 10‑Digit Automatic Numbering Machine (Model 7510, Tk. 2,197), received an 8‑digit machine and was charged Tk. 2,427 plus shipping.
Complaint numbers 19758 and 19695 were logged, but nothing has been resolved.

One package couldn’t be checked at delivery because the delivery person was in a rush, and another was received by my building security. Expecting customers to open and verify every parcel at the doorstep is unrealistic. Sending the correct product is the seller’s responsibility.
After three weeks of waiting, following up repeatedly, and receiving no solution, I’m extremely disappointed with the service quality, customer support, and overall handling of complaints.
If you value your time and money, think twice before ordering. This experience reflects poor after‑sales service and a lack of customer responsibility.

Product does not match descriptionReceived wrong productReceived wrong product
Product does not match description
product return niye taka refund kore dite hobe rta na dile police a gd korbochaici akta paici akta khub baje cilo experience 😭😭😭 amn asha kori naipaici ai ta jeta amar kono kajer e nahvery very bad othoba.com er product customer jei product ta oder korcy oy product dei ni

খুবই বাজে অভিজ্ঞতা হলো। বিশেষ করে যারা কাস্টমার সার্ভিসে রয়েছেন তাদের সামান্যতম জ্ঞান নাই। পণ্য ডেলিভারি সম্পর্কে কোন তথ্যই দিতে পারে না। আমি একটি ড্রিংকইট ওয়াটার পিউরিফায়ার অর্ডার করেছিলাম। ৫ দিন পর ডেলিভারি দিয়েছে তারপর দেখি এটার উপরে ফাটা পরে ব্যাক করে দিছি। তাদের কল সেন্টার নাম্বারে কল দিলে তাদের পাওয়া যায় না

I had a very disappointing experience with this delivery service. I ordered four pedal bins, but one of them arrived broken. When I reported the issue, they asked me to send the complaint through Messenger, which I did immediately.

The next day, when I followed up, they told me they would only proceed if I had an unboxing video. Honestly, who records a video while unboxing something like a pedal bin? I even offered clear photos of the damaged item, but they refused to accept them.

This kind of policy feels unreasonable and unfair to customers. It seems like they are avoiding responsibility instead of resolving genuine issues. Very unprofessional service and extremely frustrating experience.

Very disappointed to Date Ordered: Monday, March 16, 2026 and Order Number: 2166919-1 they are not delivered yet, but my order tracking shows me it delivered very funny the othoba online!

Horrible delivery time & customer service response time.

I am extremely disappointed with my recent experience. A completely wrong item was delivered without any confirmation from my side, which is highly unprofessional.

This is particularly surprising and frustrating, considering RFL’s reputation in the online business sector. I had a strong level of trust in the brand, but unfortunately, the service and support I received did not meet expected standards.

Based on this experience, I am not satisfied with the service provided through online platforms such as Othoba.com. I hope the concerned authorities take this matter seriously and improve their service quality in the future.

7 tarikhe order disi.. ajke 18 tarikh.. juice order disilam.. akhn oi juice ajke Steadfast a dise.. delivery kalke dile oi juice ami ki korbo.. goto porshu din lagto. Pore ami abar dokan theke kine ansi.. disgusting. Really disappointed.

9 tarikh order diyechi ...oder kotha onujayi 1-7 kormo dibosh er moddhe product delivery korar kotha and still kichu pathay ni...ekhon ora boltese eid er pore dibe...this is outrageous...desh er sobcheye worst e-commerce platform and oder service aro worst kichu msg dile bot type copy paste reply diye chole jay and tar upor response o kore late kore....age janle ekhan theke kichu order kortam na

গত ১৭ ফেব্রুয়ারির আমার একটা অর্ডার (2100482) ২৪ ফেব্রুয়ারি ক্যান্সেল করেছে অথবা ডট কম। পণ্যের আগাম পরিশোধ করা টাকা নিয়ম অনুযায়ী ১০ কার্যদিবসের মধ্যে ফেরত দেয়ার কথা থাকলেও আজ পর্যন্ত পাইনি। পণ্য অর্ডার করার পর এ পর্যন্ত অন্তত ৭-৮ বার আপনাদের কাস্টমার কেয়ারে কথা বলেছি। ই-মেইল, ম্যাসেঞ্জারে যোগাযোগেও কাজ হচ্ছে না। বলা হলো ২৫ ফেব্রুয়ারি ব্যাক করা হয়েছে। যা কোনভাবেই সঠিক নয়। ওই তারিখে বা এর আগে পরে এই পরিমাণ টাকা আমার ব্যাংকে ঢোকেনি। ব্যাংকের লেনদেনের তথ্য অন্তত তা বলছে না। এখন টাকা কেন রিফান্ড হয়নি এটা দেখার দায়িত্ব কী আমার? নিয়ম অনুযায়ী এটা দেখে নিশ্চিত করবে অথবা ডট কম। আমি তো টাকা দিয়েছি প্রায় ১ মাস হতে চললো। এতো দিনে দুপুরে প্রতারণা ছাড়া আর কিছুই না।

এতো ব্যস্ততার মধ্যে এমন অযাচিত এই ভোগান্তির কোনো মানে হয়? ভোক্তা অধিকারে মামলা ছাড়া তো উপায় দেখছি না।

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