Outdoorcampingdirect.uk Opiniões 

400
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We were actually away camping when our usual multicooker broke. We found a new one online with next day delivery. Ordering was simple. It arrived the next day to our campsite no problem. The multicook... Ver mais

Classificada 5 em 5 estrelas

This was my first order placed with Outdoor camping direct and certainly won't be my last. I paid £3.99 per C300 canister of Coleman Xtreme -27 gas - a complete bargain! My delivery - via Yodel, arri... Ver mais

Classificada 5 em 5 estrelas

Quick delivery despite postal strikes and Christmas BH’s. Great product. Really pleased with it. Top quality made. Powerful torch. Handwarmer works well and charges up as described.

Classificada 4 em 5 estrelas

Fast delivery of item brought as present. Works well for pre made pizza which cooks remarkably Fast and also flat breads. Fits nicely in cadac safari stove bag for compact storage. Can be difficu... Ver mais

Informações sobre a empresa

  1. Loja de artigos para acampamento

Escrito pela empresa

We are a website specializing in camping equipment for professionals, beginners and aficionados alike. We supply a large variety of products ranging from tents, bedding, furniture, lighting, cooking, festival gear, Duke of Edinburgh essentials and everything else you need to make your camping outdoor experience better and more memorable. We are proud of the products and service we offer including our fully tracked delivery and efficient customer service, as well as our best price promise policy. Our website is easy to use, intuitive and offers a secure and fast checkout process.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

400 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(400)

0 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

I would avoid buying anything from this…

I would avoid buying anything from this company, Customer care is terrible. Had several emails ignored and I am now left with a product that's faulty. Please go else where.

17 de agosto de 2022
Opinião espontânea
logótipo da Outdoorcampingdirect.uk

Resposta da Outdoorcampingdirect.uk

Kindly please provide your order number so we can respond to you

Classificada 5 em 5 estrelas

Was unsure but now a fan

Wasn't sure about these guys after reading about the liquidation and the bad reviews. Prices were so good I decided to 'risk' £50 ordering 10 gas cannisters and a bargain umbrella and it arrived very quickly and perfect! I suspect we're in a period of bargain liquidation stock so go for it guys, I am!

11 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

This was my first order placed with…

This was my first order placed with Outdoor camping direct and certainly won't be my last. I paid £3.99 per C300 canister of Coleman Xtreme -27 gas - a complete bargain!
My delivery - via Yodel, arrived within two days...and that was with standard delivery.

9 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

I bought 2 sleeping bags. Good quality and inexpensive plus fast delivery. No complaints at all.

8 de agosto de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid at all costs

Avoid at all costs. Ordered items last week as it said it would be delivered by yesterday, I go on holiday tomorrow and my items won't be arriving in time and I likely won't be here when they try to deliver. No correspondence after the order. Come to check after seeing 4 stars again to find that a new company is just wearing the skin of outdoorcampingdirect.co.uk and doing a very poor job of it. Will not by buying from them again and would encourage noone to buy from them either.

6 de agosto de 2022
Opinião espontânea
logótipo da Outdoorcampingdirect.uk

Resposta da Outdoorcampingdirect.uk

Hi Jacob, thanks for review. We bought the website off liquidators and did have some teething issues on stock discrepancy when we moved all the stock to our 3rd party logistics company, but that has now been resolved. Apologies for any inconvenience

Classificada 1 em 5 estrelas

NO REPLY FOR EMAILS MY ORDERS ARE…

NO REPLY FOR EMAILS MY ORDERS ARE PENDING SINCE DAYS.. NO PHONE NUMBER PROVIDED ON WEBSITE ?? IF ANUBODY HAVE THEIR PHONE NUMBER KINDLY PASTE ON COMMENT .. I NEEDD TO CANCEL MY ORDERS AND WANT MY REFUND

3 de agosto de 2022
Opinião espontânea
logótipo da Outdoorcampingdirect.uk

Resposta da Outdoorcampingdirect.uk

Please provide your order details to customerservices@anydaydirect.co.uk and you will receive response. All emails are responded to

Classificada 1 em 5 estrelas

Where is my order? Reply to your emails

I see this company has spent time responding to reviews, use the time to get orders delivered, taking.over a company is not an excuse, you should stop taking orders or at least be honest and tell people before placing an order that it will be delayed, if it arrives at all. I am still waiting for my order to arrive, a delivery date is just that, you state up to 7, and most within 3 to 5.
Send out precise and honest delivery dates, reply to customer emails and answer your phone. Or you're going to end up the same way the last company have, in liquidation. Not a good enough excuse, simply alter you delivery statement on your website this would have saved you all these bad reviews.

2 de agosto de 2022
Opinião espontânea
logótipo da Outdoorcampingdirect.uk

Resposta da Outdoorcampingdirect.uk

Your order is Whistle and can be tracked through their website. An email with this information was sent to you, and will be resent again. We are quoting 7 day delivery to account for the longer than expected temporary picking delays whilst the new warehouse gets acquainted with the stock items.

Classificada 1 em 5 estrelas

Terrible...Long delivery times

11 days to deliver a small package that I paid £4 for delivery. Appalling!!!

28 de julho de 2022
Opinião espontânea
logótipo da Outdoorcampingdirect.uk

Resposta da Outdoorcampingdirect.uk

Thanks for your order and for your review, we bought the website of Rideontoys4U and Outdoorcampingdirect from liquidators and have moved all stock we purchased to a 3rd party distribution centre. This is not a simple process and has had its challenges, however the warehouse is up to date and if you have any outstanding queries; this can be dealt with by email to customerservices@anydaydirect.co.uk.

Your order was sent by Royal Mail and can be tracked through their website. An email with this information was sent to you, and will be resent again. We are quoting 7 day delivery to account for the longer than expected temporary picking delays whilst the new warehouse gets acquainted with the stock items.

Classificada 1 em 5 estrelas

No order, no refund, no communication, avoid

Ordered an item on Next day delivery, it did not arrive.
I sent an email asking for the tracking. They did not respond.
I called several times, they did not answer.
I emailed again asking for a refund. They did not respond.
over 2 weeks later the item arrived, its no longer required as I got one somewhere else.
Still no response from email or the telephone.
Avoid at all cost this does not seem like a legitimate business.

27 de julho de 2022
Opinião espontânea
logótipo da Outdoorcampingdirect.uk

Resposta da Outdoorcampingdirect.uk

Thanks for your order and for your review, we bought the website of Rideontoys4U and Outdoorcampingdirect from liquidators and have moved all stock we purchased to a 3rd party distribution centre. This is not a simple process and has had its challenges, however the warehouse is up to date and if you have any outstanding queries; this can be dealt with by email to customerservices@anydaydirect.co.uk.

Your item was delivered. We are quoting 7 day delivery to account for the longer than expected temporary picking delays whilst the new warehouse gets acquainted with the stock items.

Classificada 1 em 5 estrelas

Order still not received

Placed an order 17th July and received confirmation of order. STILL NO SIGN of the goods I purchased and have sent multiple emails and phone calls asking for a delivery update to which I have received NO response. Due to go camping and now have none of the essentials I purchased. Not happy and very shocked that given the reviews I have read that this company is still permitted to sell stock and take payment?!?!?!?

I want my money back!

25 de julho de 2022
Opinião espontânea
logótipo da Outdoorcampingdirect.uk

Resposta da Outdoorcampingdirect.uk

Thanks for your order and for your review, we bought the website of Rideontoys4U and Outdoorcampingdirect from liquidators and have moved all stock we purchased to a 3rd party distribution centre. This is not a simple process and has had its challenges, however the warehouse is up to date and if you have any outstanding queries; this can be dealt with by email to customerservices@anydaydirect.co.uk.

Yur order was refunded as requested.

Classificada 1 em 5 estrelas

Its a ghost company!!!

Honestly shocking company.
Bought items with next day delivery and 2 weeks later still no sign of them. I've emailed them daily and not heard from anyone!
I want my money back!!!!

22 de julho de 2022
Opinião espontânea
logótipo da Outdoorcampingdirect.uk

Resposta da Outdoorcampingdirect.uk

Thanks for your order and for your review, we bought the website of Rideontoys4U and Outdoorcampingdirect from liquidators and have moved all stock we purchased to a 3rd party distribution centre. This is not a simple process and has had its challenges, however the warehouse is up to date and if you have any outstanding queries; this can be dealt with by email to customerservices@anydaydirect.co.uk.

Classificada 1 em 5 estrelas

Seriously don’t touch this company

Like Kate and others I’ve had the same experience
1= had money taken no goods
2=emails not answered
3=phone calls a waste of time as there answering service is obviously on a loop even trying at 09.00 when they open saying due to being busy blar blar probably complaints
4= no order confirmation
How they get a high score on this website astounds me!!!!!! Probably friends of the management!
I will be getting trading standards involved in this to many complaints about the same problem, best of luck getting anything back from these criminals 🤬
Ps sorry trust pilot can’t give you a order number because I never received one !!!!!!!

19 de julho de 2022
Opinião espontânea
logótipo da Outdoorcampingdirect.uk

Resposta da Outdoorcampingdirect.uk

Thanks for your order and for your review, we bought the website of Rideontoys4U and Outdoorcampingdirect from liquidators and have moved all stock we purchased to a 3rd party distribution centre. This is not a simple process and has had its challenges, however the warehouse is up to date and if you have any outstanding queries; this can be dealt with by email to customerservices@anydaydirect.co.uk.

Classificada 1 em 5 estrelas

Terrible company!!!!

Terrible company!!!!
I have emailed customer services 3 times now and still haven’t had a response, I also phoned customer service lots of times and they don’t pick up the phone.
Took my money and not received the goods or a confirmation email with order number.

19 de julho de 2022
Opinião espontânea
logótipo da Outdoorcampingdirect.uk

Resposta da Outdoorcampingdirect.uk

Thanks for your order and for your review, we bought the website of Rideontoys4U and Outdoorcampingdirect from liquidators and have moved all stock we purchased to a 3rd party distribution centre. This is not a simple process and has had its challenges, however the warehouse is up to date and if you have any outstanding queries; this can be dealt with by email to customerservices@anydaydirect.co.uk.

Classificada 1 em 5 estrelas

I’ve only give 1 star as 0 isn’t an…

I’ve only give 1 star as 0 isn’t an option! Avoid this company like the plague… I was told my transaction failed but low and behold they have taken my money but not sent a confirmation email. This was over a week ago. I have made about 20 phone calls and sent 4 emails but no response at all. No one answers the phone or responds to emails. I’m wondering if it’s a scam website… needless to say I haven’t received the ordered items and I am at a loss of what to do next….

18 de julho de 2022
Opinião espontânea
logótipo da Outdoorcampingdirect.uk

Resposta da Outdoorcampingdirect.uk

Thanks for your order and for your review, we bought the website of Rideontoys4U and Outdoorcampingdirect from liquidators and have moved all stock we purchased to a 3rd party distribution centre. This is not a simple process and has had its challenges, however the warehouse is up to date and if you have any outstanding queries; this can be dealt with by email to customerservices@anydaydirect.co.uk.

Classificada 1 em 5 estrelas

AVOID THIS COMPANY!!!!

AVOID THIS COMPANY!!!!! Made an order on 6th June for over £300 worth of goods, they have taken the money from my account but my order was never delivered, I have sent 5 emails with no reply.....AVOID THIS COMPANY!!!!
Update- company has gone into liquidation, so avoid buying anything from this website.

11 de julho de 2022
Opinião espontânea
logótipo da Outdoorcampingdirect.uk

Resposta da Outdoorcampingdirect.uk

Thanks for your review, we bought the website of Rideontoys4U and Outdoorcampingdirect from liquidators and have moved all stock we purchased to a 3rd party distribution centre. We are not responsible for the orders of the previous owners. Taking over from a liquidator is not a simple process and has had its challenges, however our warehouse is up to date and if you have any outstanding queries relating to orders placed with us Anydaydirect; this can be dealt with by email to customerservices@anydaydirect.co.uk.

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