Visited Carlisle branch of outdoor living by pure chance while on holiday in the area. We had been thinking of upgrading our hot tub and saw the one we were looking for at Carlisle. Helen was very hel... Ver mais
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Leia as opiniões dos outros
IT WENT 100% WELL - THE RIGHT GOODS WERE SENT AND IN THE TIME ADVISED. THEY WERE WELL PACKAGED AND DELIVERED BY OUTDOOR LIVING'S SERVICE PARTNER - DPD - WHO DELIVERED WITHIN THE TIME SLOT ADVISED. SO... Ver mais
A empresa respondeu
Excellent communication, Louise is an asset to the company.Unfortunately our order was-damaged in transit . Louise organised a next day pick up and a replacement was sent which we received two days... Ver mais
Recently came across outdoor living hot tubs whilst looking for a flow switch for a dimension one tub. I found the website easy to navigate but more importantly I found the item I needed at a competit... Ver mais
Informações sobre a empresa
Escrito pela empresa
Yorkshire's largest hot tub seller, showrooms in Leeds and Hull. Jacuzzi approved dealer, offering 0% interest free credit. Can do delivery, servicing and repairs. 25 years of experience with expert team available to help. Award winning customer service & expert aftercare.
Informações de contacto
1 Goulton Street, HU3 4DD, Hull, Reino Unido
- 01482 212322
- enquiries@outdoorlivinghottubs.co.uk
- www.outdoorlivinghottubs.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Late delivery
I ordered and paid for a new Hot tub cover several weeks ago, and it still has not arrived, the latest reason was "it was damaged in transit (at the hub) so a new one will have to be sent"
The product is 5 star especially for…
The product is 5 star especially for the price.
The only issue was that I purchased online as the item was showing in stock when it was not. Luckily I rang up before purchasing. It was delayed by a further month afterwards. I was contacted in plenty of time by the supplier and given the chance to cancel the order. They did tell me by telephone that I would be able to alter the delivery date after despatch but this was not possible I found out afterwards. This was essential for me as we are not always at the delivery address and the item was large. Luckily the delivery date happened to be at the right time.
We had to wait a while for stock to arrive in the UK but the company kept us updated and offered a refund on our order if we were unwilling to wait.
Good communication and good quality product
Great service
Excellent service from start to finish, installation team went above and beyond to make sure tub was installed as requested
Frankly embarrassing service
Having placed an order on the 30th April for a 13ft swim spa that was apparently in stock for next day dispatch - our delivery date has moved 3 times since then and then this week informed that the item isn't even in the country and it'd be another 3/4 weeks at best before its ready for delivery because the item was now a 'pre-order'. Having moved a crane driver 3 times to accommodate, we're now stuck with the bill due to Outdoor Livings deceitful business practice.
The recommendation would be if you're looking to spend the money on hot tubs/swim spas - shop somewhere else!
Purchased an aluminium louvred roof…
Purchased an aluminium louvred roof pergola. Very happy with quality and overall experience. Delivered within the stated lead time by two very helpful delivery drivers. Quality of product excellent. Priced competitive.
Excellent service as always
So I purchased some hot tub conditioner…
So I purchased some hot tub conditioner and have to say that the prices, speed of delivery and communication was second to none 🤩
Really happy with the product and would most definitely recommend buying from Outdoor living Hot tubs 👌
Fantastic service
Fantastic service. Ordered swimspa cover holders. They arrived the next day. Seriously impressive.
Great products Great Prices
Great products. Quick delivery. Seem to have everything you need for the hot tub.
Great service, fast delivery
Great service, I have used this company a few times for chemicals and spare parts for my Jacuzzi, and have always been pleased.
Hi I thank the way and speed Respond to…
Hi I thank the way and speed Respond to me and doing to best to make customer happy
I thank million times to Louise been very helpful kind and polite to me
Great service Louise
Nazar
Great Customer Service
I bought a 4x person hot tub from Outdoor Living (their own branded tub) very happy with the quality and performance. Shortly after using the hot tub two of the head rests developed blemishes which had led to the surface cracking and peeling, I reported this to Outdoor Living and they resolved the issue promptly by sending out replacement head rests. Great customer service from Emma and Katie. Well done ladies.
Great price and quick delivery
They were just brilliant on the ball…
They were just brilliant on the ball arrived very quickly
Quick dispatch and everything as it…
Quick dispatch and everything as it should be. Very happy with our new outdoor kitchen and £900 cheaper than the same model being sold by Appliances Direct!
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