Société extrêmement malhonnête. Commande passée le 06/09 dernier. Nous sommes le 14/09 ; toujours rien d annoncé. J'ai exercé hier mon droit de rétractation dont cette société a une conception très... Ver mais
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Leia as opiniões dos outros
I have had my pain gone pen for 18+ yrs my father bought me two , one of them was given to a friend with back pain he couldn’t believe how it relived is back pain . I use mine on all of my body , esp... Ver mais
We opened the box and the batteries didn't work so upon putting in new batteries the machine did not work. 6 months later I finally heard from the company to send the package to Lutz Florida. So I did... Ver mais
Fast delivery which is always a good start. I have previously used a TENS machine so I knew the concept worked . I have a rotor cuff injury awaiting an injection since May 2025! The size and flexibi... Ver mais
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Informações sobre a empresa
Informações de contacto
Unit 27 Manvers Business Park, NG12 3GZ, Nottingham, Reino Unido
- 08007747090
- happytohelp@paingone.com
- www.paingone.com
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526 opiniões
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Respondeu a 31% das suas opiniões negativas
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Find that the "PLUS" is handy when pain…
Find that the "PLUS" is handy when pain has risen above a manageable level. Great on my arthritic Knees and helps when my shoulder has acute pain from a combination of calcified tendonitis and arthritis. Definitely effective for short term relief.
16 de abril de 2026
Opinião espontânea
Resposta da Paingone
Hi Peter,
Thank you for sharing your experience! We’re glad to hear the Paingone Plus is providing effective relief for your knees and shoulder.
To help manage that discomfort even better, we’d love to invite you to try using the device 3 times a day consistently, even on days when the pain feels manageable. Many of our users find that this regular routine helps keep the pain from rising to those difficult levels in the first place.
We’d love for you to give this a try for a week or two! If you notice an improvement in your long-term comfort, we’d be honored if you would consider updating your rating to let us know. We’re here to support your journey to better mobility!
- Paingone Team
Completely ineffective!
For me the device is completely ineffective at providing any pain relief on my knee or back.
1 de março de 2026
Opinião espontânea
Resposta da Paingone
We are very sorry to hear that you haven't experienced the relief you were hoping for with your Paingone device. We understand how frustrating it is to deal with persistent knee and back pain, and we genuinely want to help you get the best possible results.
We have just sent an email to your registered email address so we can look into this further and offer you more personalized assistance. Please check your inbox so we can help resolve this for you.
- Paingone Team
I find it gives me a shock to the hand…
I find it gives me a shock to the hand in use
Jolly painful to use -I have not been able to use it
5 de março de 2026
Opinião espontânea
Resposta da Paingone
Hi Elainec,
We are very sorry to hear you’ve had this uncomfortable experience. This usually happens if the device isn't being held in a specific way.
To ensure the pulse is directed correctly, please try firmly wrapping your hand around the body of the device, making sure you have good skin contact with the metal contact ring. This should stop any sensation in your hand.
We have just sent you a direct email to make sure this tip helps and to provide further support if needed. We want to ensure you can use your Paingone comfortably and effectively.
- Paingone Team
is does nothing for my knee pain but…
is does nothing for my knee pain but does help my my hand ans shoulder sloightly
15 de abril de 2026
Opinião espontânea
Resposta da Paingone
Hi Linda,
Thank you for sharing your feedback! It’s great to hear that you’re finding some relief for your hand and shoulder.
Regarding your knee, we’d love to help you get the same positive results there. We have just sent you a direct email with some information to see if we can offer any specific tips on placement or usage for that area.
We want you to be able to use it comfortably for all your aches!
- Paingone Team
Absolutely fantastic
Absolutely brilliant it really works eases my back pain almost immediately
14 de abril de 2026
Opinião espontânea
Resposta da Paingone
Hi Paul,
Thank you so much for the 5-star review! We are absolutely thrilled to hear that the device is working so well for you and providing almost immediate relief for your back pain.
Knowing that we can help our customers get back to feeling their best is exactly why we do what we do. Enjoy the relief, and thank you for choosing Paingone!
- Paingone Team
It's doing not to bad but it's only…
It's doing not to bad but it's only been a week so will get back later thanks
14 de abril de 2026
Opinião espontânea
Resposta da Paingone
Hi Sheena,
Thank you for sharing your initial thoughts! It’s great to hear that it's going 'not too bad' so far.
We completely understand that it can take a little time to get used to the device and find the routine that works best for you. We look forward to hearing your updated feedback in a few weeks!
In the meantime, if you have any questions or need tips on placement, please don't hesitate to reach out to us at help@paingone.com.
- Paingone Team
Excellent I take this wherever I go as…
Excellent I take this wherever I go as it’s so discreet to use when pain strikes , have recommended to friends
14 de abril de 2026
Opinião espontânea
Resposta da Paingone
Hi Kay,
Thank you so much for your wonderful review! We are so glad to hear that your device has become a reliable companion for you and that its discreet design helps you manage pain whenever it strikes.
There is no higher compliment than a recommendation to friends, so thank you for spreading the word! We're thrilled to have you as a customer.
- Paingone Team
Brilliant
When i bought the paingone pen I wasn't sure if it would work infact I couldn't see how it could but it works a treat for me and I'm really glad I bought it .it works in a minute great help
14 de abril de 2026
Opinião espontânea
Resposta da Paingone
Hi Simon,
Thank you so much for your review! It’s great to hear that even though you weren't sure at first, the Paingone pen has proven itself and is 'working a treat' for you.
We love hearing that it only takes a minute to provide the help you need. We're really glad you decided to give it a try!
- Paingone Team
Pain relief of my very old scar
It really helps me with the pain in my hip scar
14 de abril de 2026
Opinião espontânea
Resposta da Paingone
Hi Roslyn,
Thank you so much for sharing your experience! We are delighted to hear that the device is providing relief for the pain in your hip scar. It’s wonderful to know that Paingone can make a difference, even for long-standing discomfort like that.
Thank you for choosing us and for taking the time to leave such a kind review!
- Paingone Team
This really works!
I was in agony for weeks with a really painful tennis elbow and golfer's elbow on my right arm.
I tried creams...Deep Heat, Movalat, Ibuprofen gel (max strength) and Ibuprofen tablets with paracetamols. None of them worked and the pain was unbearable.
I saw this Paingone device and thought I'd give it a try. Honestly, it worked straight away and I managed to get pain free in just few days.
The device is brilliant and small enough to take anywhere.
14 de abril de 2026
Opinião espontânea
Resposta da Paingone
Hi Sanjey,
Thank you so much for sharing your story! We are incredibly happy to hear that after weeks of agony, you finally found relief with Paingone.
It is amazing to know that our device provided results where other methods couldn't, and that you were pain-free in just a few days. We also love that you find its compact size convenient for taking it anywhere!
Thank you for your recommendation and for choosing Paingone.
- Paingone Team
Well worth it
I read about the paingone and looked at their site for information.
All was positive and as my wife has problems with her knees,I thought it was worth a try.
Only ordered the one, as with most things you are not sure.The delivery was quicker than expected and was nicely packaged and very informative.
What surprised me most is after a couple of days my wife said she could feel a difference,not that its a cure but it does help to relieve the pain.
Considering the price and how long the battery lasts its well worth it,she'll be ordering another in the future.
9 de fevereiro de 2026
Opinião espontânea
Resposta da Paingone
Hi Raymond,
Thank you so much for your thoughtful and detailed review! We are delighted to hear that the device has made such a positive difference for your wife's knee pain.
It’s also great to know that you were happy with the quick delivery. We always strive to make the experience as smooth as possible for our customers.
Thank you for recommending us!
- Paingone Team
This really works!
This really works! I was in agony for weeks with a really painful tennis elbow and golfer's elbow on my right arm.
I tried creams...Deep Heat, Movalat, Ibuprofen gel (max strength) and Ibuprofen tablets with paracetamols. None of them worked and the pain was unbearable.
I saw this Paingone device and thought I'd give it a try. Honestly, it worked straight away and I managed to get pain free in just few days.
The device is brilliant and small enough to take anywhere.
14 de abril de 2026
Opinião espontânea
Resposta da Paingone
Hi.
Going from 'unbearable pain' to being pain-free in just a few days is exactly why we do what we do. It’s amazing how such a small device can outperform all those creams and tablets when it comes to stubborn issues like tennis elbow.
Now that you’ve hit that 'sweet spot' of relief, the goal is to stay there! Even on days when your arm feels 10/10, a quick 3-session daily habit acts as a shield to keep that inflammation from creeping back.
We’re so glad you can finally get back to your routine without the agony.
Thanks for the brilliant review!!
- Paingone Team
Unsure
I’m not sure this is for me - I have found that the sensation is not pleasant. I have not given up on it yet though and will try to get used to it as there is a 60 day money back guarantee
14 de abril de 2026
Opinião espontânea
Resposta da Paingone
Hi there,
Thank you for sharing your honest feedback. We understand that the sensation can feel a bit unusual at first and that it can take some time to get used to it.
We are glad to hear you're giving it a proper try! Please let us know if you need any help or if you have any questions. You can reach us directly at help@paingone.com. We are here to support you.
- Paingone Team
Suitability for heart problems.
I wish I had known that it wasn't suitable for people with atrial fibrilation before I purchased it.
22 de março de 2026
Opinião espontânea
Resposta da Paingone
Thank you for your feedback. We are sorry for any disappointment, but as safety is our priority, we aim to be very clear about contraindications.
Information regarding suitability for heart conditions is provided both on our website and in the product documentation to ensure customers can make an informed choice before use.
If you have any further questions, you are welcome to contact us at help@paingone.com.
- Paingone Team
Absolutely brilliant is all I can say
Absolutely brilliant is all I can say ! I was in pain with my shoulder for several weeks , tried the usual topical gels ,various pain killers without much luck , could hardly raise my arm and trying to put a coat on was Nye on impossible. After four days of using Pain Gone it greatly improved after a week I was discomfort free ! I must admit I didn't expect much but thought I'd give it a go and so glad I did. I used the pen for 90 Second burst on a daily basis and boom 💥 it sorted me right out. Thanks Pain Gone 👍
10 de janeiro de 2026
Opinião espontânea
Resposta da Paingone
Hi Islwyn,
What a fantastic success story! Thank you so much for sharing your experience with us.
We are thrilled to hear that after struggling with your shoulder for weeks, Paingone helped you get back to full mobility and even made putting on a coat easy again! It’s great that you found the '90-second bursts' so effective.
Stories like yours are exactly why we love what we do.
Thank you for giving us a try and for the high recommendation!
- Paingone Team
It really did help with my hip pain
5 de janeiro de 2026
Opinião espontânea
Resposta da Paingone
Hi Kenneth,
Thank you for your review! We are so pleased to hear that the device has been able to help with your hip pain. Providing simple and effective relief is what we aim for.
We appreciate you taking the time to share your results!
- Paingone Team
Useful piece of kit
Ordered my Paingone TENS pen direct from the company online. Really straightforward and it arrived very quickly.
I have trochanteric bursitis together with sciatica 😱 and have found some relief from using the pen. I think I may be expecting a bit much but it does give some relief.
2 de fevereiro de 2026
Opinião espontânea
Resposta da Paingone
Hi Fiona,
Thank you for sharing your experience with us! We are so glad to hear that the ordering process was straightforward and that your device arrived quickly.
Dealing with both bursitis and sciatica can be very challenging, so we are pleased to know that you are finding some relief with Paingone Plus. While it may not remove every discomfort, we're happy it's proving to be a useful piece of kit in your pain management routine.
Thank you for choosing Paingone!
- Paingone
The Athrogel is good
The Athrogel is good
I'm not getting much relief with the TENS pen
14 de abril de 2026
Opinião espontânea
Resposta da Paingone
Hi,
Thank you for sharing your feedback!
Regarding the TENS pen (Paingone Plus), we’re sorry to hear it’s not providing the same level of relief yet.
If you'd like, please feel free to reach out to us at help@paingone.com and we’d be happy to see if we can offer any guidance to help you get the most out of your device.
- Paingone Team
Speed of delivery
Speed of delivery. The pen works well on my rotary cuff injury and knee, slightly less results on the hip, but still helps
14 de abril de 2026
Opinião espontânea
Resposta da Paingone
Hi Denise,
Thank you for your feedback! We are delighted to hear that you received your order quickly and that Paingone Plus is working well for your rotator cuff and knee injuries.
It’s quite common for results to vary slightly depending on the area being treated, but we are glad to know it is still providing you with some relief for your hip as well.
Thank you for choosing Paingone and for sharing your experience!
- Paingone Team
A Four Hundred Sixty Four Dollar REGRET
Purchased fllow™ machine and it was not for me. The low-level electric charges did not feel good on my person. Following instructions to the letter on paingone® website I returned it expecting my $428 refund (for machine and cozy feet cover). Within the 60-day trial period. Nothing. I emailed, no response. The number on the site was a bad number. I filed a dispute with my credit card company, who spoke with someone that told them I “received the product in good condition”, which, yes, I did—but that was not the issue. Dispute was closed. I requested the dispute be reopened and uploaded images of a copy of their website instructions that I screenshot at the time I was preparing the parcel for return to a PO Box in Florida; as well as an image of the USPS receipt with tracking number and the $36 charge for insurance and mailing. It was to arrive in 3-5 days. According to the person at my local post office where I returned to confirm what the USPS message read: “ Delivered 4:27am on [date]. On a whim, I looked up paingone® website Returns and Refunds page—it was a different state! Instead of Florida, it now reads Kentucky. I am a senior on a fixed income who is out $428 (+$36 to return). “Caveat Emptor!” (Buyer Beware!)
29 de dezembro de 2025
Opinião espontânea
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