Société extrêmement malhonnête. Commande passée le 06/09 dernier. Nous sommes le 14/09 ; toujours rien d annoncé. J'ai exercé hier mon droit de rétractation dont cette société a une conception très... Ver mais
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Leia as opiniões dos outros
I have had my pain gone pen for 18+ yrs my father bought me two , one of them was given to a friend with back pain he couldn’t believe how it relived is back pain . I use mine on all of my body , esp... Ver mais
We opened the box and the batteries didn't work so upon putting in new batteries the machine did not work. 6 months later I finally heard from the company to send the package to Lutz Florida. So I did... Ver mais
Fast delivery which is always a good start. I have previously used a TENS machine so I knew the concept worked . I have a rotor cuff injury awaiting an injection since May 2025! The size and flexibi... Ver mais
A empresa respondeu
Informações sobre a empresa
Informações de contacto
Unit 27 Manvers Business Park, NG12 3GZ, Nottingham, Reino Unido
- 08007747090
- happytohelp@paingone.com
- www.paingone.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 31% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Arnaque
Arnaque : j'ai passé commande début février, nous sommes en avril je n'ai toujours rien.
Un service client déplorable qui donne des réponses dignes de la pire des IA. Le colis est censé avoir été renvoyé 3 fois, je n'ai jamais eu de suivi, jamais reçu de mail et comme par hasard, il venait toujours de revenir dans leur locaux quand je les appelais.
Toujours pas de remboursement. Ne faites pas comme moi, économiser l'argent que vous ne reverrez jamais.

Resposta da Paingone
About the representative
The representative was very polite, knowledgeable and helpful.
Nothing went wrong BUT there are…
Nothing went wrong BUT there are missing logical functions or explanation in the documentation.
1. I have to set EVERY time the intensity
2. There are NO indications on the Main Unit what time, function the Remote transmitted to the Main Unit
3. Which and how many "Massage Functions" are used
==> I.E The massage program starts with the massage no x for this REASON
==> Than Massage program from number 1 to number xxx are being performed including toes, calfs etc. to do the following massage functions to improve the Nerv System of the foot sole, the lower foot etc etc
The customer should be informed what Massage programs in what form are being used, applied.
My little zapper.
I don't like taking lots of tablets but as you get older it seems This is the only way to feel pain free. However after a family member recommend the pain plus I have not looked back. This portable little pain plus fits perfectly in my handbag so I can zap away the pain. Even works through denim. Perfect little zapper 😀
Stimulating
I am using it daily and slowly increasing the intensity. I can feel it all the way to my calves. I feel that it dow help with the circulation in my legs.
Works for me and great service
I’ve tried lots of things to ease pain due to degenerative disc disease pre and hip pain and this absolutely works for me. The sensation takes some getting used to but it’s so worth it. It doesn’t block 100% pain for me every time but takes the edge off it and makes it very manageable.
It helps me keep far more mobile and do things that I would normally avoid.
I’ve recommended the Painbegone Plus to about 10 people and all have had positive results.
Mine had a minor fault after over a year and they replaced it within days. Brilliant service!

Resposta da Paingone
Morgan was my contact person. 3 machines..
Your customer service representative, Morgan, was very knowledgeable about the foot machine. She answered all of my questions and was quite courteous and making sure all of my initial questions were answered properly. The foot machine has helped me tremendously and I have been using it for about 8 months now. In fact, I have ordered 3 of them in total , one for my sister and the other one for my son.
Still Assessing!
I am still trying to access if the product is meeting its expectations. I do not have any negative early experiences.
I have not receive the pain gone…
I have not receive the pain gone product its been over a week

Resposta da Paingone
Shocks the hand when using!!
I think I may have a faulty pen but mine arrived yesterday and from the moment I first tried it, mine smells like it's burning and the metal around the pen handle - which is the stupidest design - shocks the hand I'm holding it with. I'm pretty sure this isn't meant to happen but came with no instructions in the box. So far pretty poor experience. I've contacted paingone and hoping they can shed some light.

Resposta da Paingone
Returned device with in 30 days
Returned device with in 30 days. Have not received refund. Followed return instructions. Cost $50.00 to ship. order #PG4761US

Resposta da Paingone
A Fresh New Step
This unit is being used by 3 different people! Each of us are experiencing terrific results! Thank you.
This product works!!!
I had such horrible pain in my back and down my leg.. my leg was going numb. I went to hospital they said I was fine omg I was in tears. Then my sister brought her paingone pen over and zapped me! I thought oh brother this is ridiculous but what did I have to lose so I let her lol the next morning… what?!!!! I felt the first relief! So I quickly ordered my own pen and within 2 months I was pain free! At that point I was on a mission to zap all my friends who had complained about pain lol I think I’ve upsold about 80 pens now lol great product and it works!
Actually helps, no kidding!
This tiny TENS machine is a game changer! I have tendinitis in my left arm that can give me a lot of pain and make it very difficult to find a comfortable sleeping position. A few short minutes of use smooths this out, and having it handy on my nightstand means I am ready to deal with a nighttime recurrence.
Great little device that has given me lots of relief.
I've been using this pen for around one year, and I love it. I have degenerative disc disease, a fractured T11 vertebrae, arthritis in my spine and a neurological condition that causes chronic nerve pain everywhere. Whilst a regular TENS machine is great for my spine pain, the paingone plus pen is fantastic for when I get nerve pain that I can reach, like in my arms and legs. And I love that it is portable. The only thing that it's missing in my opinion, is a rechargeable option. But that is easily remedied by buying some rechargeable batteries. It is a little expensive, and it doesn't seem to work for everyone (which is probably why they have a money back guarantee), but for those that it does help, it's a worthy investment. It has given me a lot of relief since I've been using it.
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