Paingone Opiniões 

526
•
TrustScore: 3.5 em 5

3,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Société extrêmement malhonnête. Commande passée le 06/09 dernier. Nous sommes le 14/09 ; toujours rien d annoncé. J'ai exercé hier mon droit de rétractation dont cette société a une conception très... Ver mais

Classificada 5 em 5 estrelas

I have had my pain gone pen for 18+ yrs my father bought me two , one of them was given to a friend with back pain he couldn’t believe how it relived is back pain . I use mine on all of my body , esp... Ver mais

Classificada 1 em 5 estrelas

We opened the box and the batteries didn't work so upon putting in new batteries the machine did not work. 6 months later I finally heard from the company to send the package to Lutz Florida. So I did... Ver mais

Classificada 5 em 5 estrelas

Fast delivery which is always a good start. I have previously used a TENS machine so I knew the concept worked . I have a rotor cuff injury awaiting an injection since May 2025! The size and flexibi... Ver mais

A empresa respondeu

Informações sobre a empresa


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

526 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 31% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,4

Todas as opiniões

(526)

74 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Save your money!nly wish that l had known more about…

I only wish that l had known more about this product before wasting $75 ! Cannot use it on back or neck areas (unless you're Houdini).....totally useless for my L knee pain (main reason for purchase)....& L hand. In fact, it makes the pain & discomfort worse with the electrical impulses which feel like a burning sensation.
One more product that has failed the hype & will inevitably end up in the bottom drawer.
Please save your money & don't buy this useless junk.

1 de outubro de 2025
Opinião espontânea
logótipo da Paingone

Resposta da Paingone

Hi,

Thank you for your review.

We're really sorry to hear you didn't feel a benefit with Paingone. While more than 90% of our customers express satisfaction with their device, we know that some users simply don't get on with it.

We don't want you to hold on to a product that doesn't help you. That's why we offer a 60 day money-back guarantee. If you contact our team at help@paingone.com they can help you further with this.

Kind regards,

The Paingone Team

Classificada 2 em 5 estrelas

This is just far too painful to use

This is just far too painful to use. No matter how I hold it, it feels like I am being repeatedly stabbed with a needle.I do not have sensitive skin but this leaves red marks on my skin. I just can’t use it- total waste of money…

15 de setembro de 2025
Opinião espontânea
logótipo da Paingone

Resposta da Paingone

We’re very sorry to hear about your experience. The Paingone device does use controlled high-intensity pulses to create its analgesic effect. These can feel intense to some users and we completely understand if you decide the therapy is not for you.

Paingone is sold with a 60 day satisfaction guarantee. Please reach out to our customer care team at help@paingone.com so that they can advise you how to make a return for a refund.

We appreciate your feedback.

The Paingone Team

Classificada 1 em 5 estrelas

Achat d'un appareil paingone XL

J'ai acheté a ma pharmacie un appareil Paingone XL depuis le mois de mai et toujours dans l'attente de deux électrodes offertes.
La réponse de la société en rupture de produit par deux périodes envoi et c'est au client de rechercher la livraison a la poste ou a un point relais sans suivi de colis? Fait par Six fois relance et plus de réponse aujourd'hui.cela donne une très mauvaise image

2 de maio de 2025
Opinião espontânea
logótipo da Paingone

Resposta da Paingone

Nous sommes désolés d'apprendre ce qui vous est arrivé. Cependant, l'offre dont vous faites mention n'est pas connue ni gérée par Paingone et nous ne sommes pas en mesure d'intervenir dans ce cas précis. Nous vous conseillons de contacter directement ce tiers pour obtenir de l'aide. Merci.

Classificada 1 em 5 estrelas

It gives too much electric shock…

It gives too much electric shock feeling to use it.

26 de agosto de 2025
Opinião espontânea
logótipo da Paingone

Resposta da Paingone

Hi,

We're really sorry to hear you are experiencing discomfort. Could you tell us which product you are using? We can then provide more information about how to use your device to ensure you get the most effective and comfortable experience.

With thanks,

The Paingone Team

Classificada 3 em 5 estrelas

The first time I called

The first time I called, the agent could not hear me. When I called back the 2nd time, everything was fine. I have a problem with the remote for Paingone and thought that this was the number to call. Found out I need to call customer service, which is closed on weekends. Need more info in booklet when purchasing an expensive item as this.

26 de julho de 2025
logótipo da Paingone

Resposta da Paingone

Thank you for your review and comments.

We are sorry to hear about the trouble you experienced during your initial call, but glad the connection worked properly when you tried again.

Please know you can also contact us by email anytime at help@paingone.com

With thanks

The Paingone Team

Classificada 1 em 5 estrelas

Complete waste of money

Difficult to hold the device and press the top button simultaneously, especially in hard to reach areas like on my back. Only used my device twice and now it doesn’t work at all (overheated with burning smell in battery)
Doesn’t relieve pain, just a gimmick and scam and too expensive. Complete waste of money

30 de julho de 2025
Opinião espontânea
logótipo da Paingone

Resposta da Paingone

Thank you for taking the time to share your experience. We are very sorry to hear about the issues you've encountered with your Paingone device and that you could not use the device as hoped.

If you are seeing a spark when using the device this suggests that it is not being held correctly. The device must be held firmly with fingers making contact with the metal band that encircles the device. Not doing so will cause the device to operate incorrectly.

Those who have especially sensitive skin may see red marking. This is addressed in the device user manual and in such cases it is advised to cease use of the device. We will always offer a refund in such cases where a customer finds they are unable to use their Paingone device.

Please do make contact with our customer service team at help@paingone.com so that we can assist you with a return and refund.

Again we are very sorry that Paingone did not meet your expectations but thank you for sharing your feedback.

The Paingone Team

Classificada 1 em 5 estrelas

Paingone bestelling via website - geen reactie.

Op 6 juli gel pads voor de Paingone Aegis besteld, kosten bijna € 30.
Al snel een bestelbevestiging ontvangen, maar dat was ook het laatste wat ik van ze gehoord heb.
Webformulier ingevuld op hun website: geen reactie.
Bellen: telefoon wordt niet beantwoord.
Vandaag, 17 juli, gemaild met de vraag waar mijn bestelling blijft. Als ik niet binnen drie dagen antwoord heb gekregen of de artikelen heb ontvangen dan laat ik de creditcard betaling blokkeren.
Waardeloos...

6 de julho de 2025
Opinião espontânea
logótipo da Paingone

Resposta da Paingone

Bedankt voor het contact en het onder onze aandacht brengen van deze kwestie. Accepteer alstublieft onze oprechte excuses.

Uw bestelling is erg belangrijk voor ons.

Kunt u ons uw e-mailadres en ordernummer sturen? U kunt deze informatie sturen naar help@paingone.com

We zullen dit dan met spoed onderzoeken en voor een oplossing zorgen.

We begrijpen uw frustratie. Dit is niet het serviceniveau dat we nastreven en we willen dit zo snel mogelijk voor je oplossen.

Paingone Team

Classificada 2 em 5 estrelas

Need new cord to charge unit

Need new cord to charge unit. Got run around. Don't know if I am getting new cord for new machine. Have had less than a week and it doesn't charge. Thinking of returning.

24 de junho de 2025
logótipo da Paingone

Resposta da Paingone

Thank you for your patience, and please accept our sincere apologies for any inconvenience caused.

We're happy to let you know that the replacement cable you requested is now on its way. You should receive a tracking number shortly.

We appreciate your understanding and the opportunity to make things right.

The Paingone Team

Classificada 2 em 5 estrelas

Although this item arrived reasonably…

Although this item arrived reasonably quick I wish I never ordered them, I went for the pack of 2 as it was cheaper than getting just 1, I had high hopes for this and started to use it straight away, I was VERY disappointed as it didn't live up to expectations, but continued to use it in the hopes it would get better, I was using on my fingers which tend to seize up and are very painful, and my neck, it actually hurt to use so tried in a few different ways, on the odd occasion I did feel relief it was very short lived, lasting only a few minutes, so wish I had gone with my gut instinct and never ordered in the first place.........waste of time and money, so wish I had remembered about the refund policy but as usual I left it too late.

3 de fevereiro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Severe Chronic Pain Patient

I finally received my Fllow Saturday, June 14th. and when I checked my order, the box with Fllow was missing the Arthro-Fllow Pads and the two different sets of cables to plug the Arthro-Vfllow Pads and Fllow TENS Pads. I ordered one extra Arthro-Vfllow Pads and two (2) Fllow TENS Pads to utilize with the unit.

The Fllow Carry Bag, one storage chamber at the bottom the machine missed sewing it and there is a hole that let's the charging cable fail out.

As for the unit itself, I plugged it in and fully charged it before using it. The remote unit only charged two (2) bars. I checked to make sure the two (2) charging posts were making contact during the changing process.

I was a police officer for the State of Maryland and was run over, drug down the street, pinned between the vehicle and ta telephone pole and as result my left ACL had to be be fully reconstructed, I ended up bulging disks in my back and neck along with nerve damage and and was diagnosed with Severe Chronic Pain and Fibromyalgia.

Over the last thirty (30) years I during physical therapy I they utilized Electric stimulation on my and issued two (2) TENS Units to me, that I wore when I was working. Once I charged your Fllow device, it is working great so far for my Severe Chronic Pain, Fibromyalgia and Restless Leg Syndrome. I am primarily wheelchair bound so this type of device is essential for me. It helps to stimulate my body and circulate my blood.

I am looking forward to receiving the two (2) different cables and the Arthro-Vfllow Pads that were supposed to be in the unit and so I can enjoy using the Arthro-Vfllow Pads and Fllow TENS Pads I purchased.

16 de junho de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

I wouldn’t be without my paingone+ pens

I have 3 of the paingone+ pens.The original bought back in 2018. Other two within the past few years. One upstairs, one down and one in my handbag! They are amazing! My original one is the favourite as you turn it on and get to work with no further pressing. The more recent ones have to be held on while using which I personally find tricky, especially with painful wrists and thumbs.
I’d love to know why they altered them.
All in all though I wouldn’t be without any of them.

9 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Works really well for insect bite irritation

I bought my pen while living in New Zealand where I was constantly being bit by sandflies. We are now living in Spain where the sandflies have been replaced by mosquitos- not sure which is worse to be honest. But every year I bring out this pen and give myself 5-6 shots of this pen,, yes there are small pin prick type sensations but I find the relief almost instant and relatively long lasting. Looking at the pens now mine must be really old as I purchased it about 10 yrs ago and it is not white like the current ones but is green with a purplish button and nib. Works well for my requirements.

5 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Electric shocks!

I got 2 pens because they were on offer, I have tried them both incase one was faulty but both of them feel like I'm being tasered! It's so painful and even through clothing! I tried to persevere for a few seconds incase this improved but I couldn't tolerate it and my clothing began to have a strange burning smell to it - definitely going to be returning these - terrible experience - how some people can't feel anything at all is beyond me!

3 de junho de 2025
Opinião espontânea
logótipo da Paingone

Resposta da Paingone

Thank you for reaching out and sharing your experience — we’re truly sorry to hear that your Paingone devices didn’t meet your expectations and caused you discomfort.

The sensation you described is certainly not how we want the device to feel when used correctly, and we appreciate you giving both pens a fair try.

While Paingone devices are designed to deliver targeted stimulation that many users find effective and comfortable, sensitivity levels can vary significantly between individuals. What may feel like mild pulses for some can unfortunately feel too intense for others. But the pulses must be at a certain level to be effective and trigger a pain-relieving response from the body.

We absolutely support your choice to return the items and this is why every Paingone product is offered with a 60-day money back guarantee. Please contact us at help@paingone.com if you haven’t already, and we’ll assist you right away.

Once again, we’re truly sorry for your experience and appreciate your feedback.

Warm regards,
The Paingone Team

Classificada 1 em 5 estrelas

The remote quit working after a few…

The remote quit working after a few months. Only used it 3 time. A person from paingone is emailing me back and forth but is blaming on me that I dropped it ect. It is useless with out the remote. 400.00 bucks wasted mtrenor anchortruck

29 de maio de 2025
Opinião espontânea
logótipo da Paingone

Resposta da Paingone

Hi,

Thank you for your review.

We're really sorry to hear that you have encountered problems with the remote for your Fllow device.

We absolutely want you to be able to enjoy your Fllow device to the full and will be happy to send you a replacement remote.

We have your details on file and will be in contact very soon to confirm about the replacement.

If you have any other requests please just let us know at help@paingone.com

With thanks,

The Paingone team

Classificada 1 em 5 estrelas

ATTENTION ARNAQUE

ARNAQUE. J’ai essayé 3 fois le produit après l’avoir renvoyé car une fois la batterie terminée, impossible de le recharger et voilà que le troisième produit renvoyé est encore défaillant. Ils ont changé de marque après Livia, c’est maintenant Ellune. Mais c’est la même entreprise mensongère derrière. N’Y VOUS AVENTUREZ PAS!

5 de maio de 2025
Opinião espontânea
logótipo da Paingone

Resposta da Paingone

Nous vous remercions d'avoir pris le temps de nous faire part de vos commentaires.

Nous sommes vraiment désolés que vous ayez eu une expérience négative avec Paingone. Nous nous efforçons de fournir des produits et un service clientèle d'excellente qualité et nous proposerons toujours un produit de remplacement ou un remboursement dans tous les cas où un client n'est pas satisfait de la qualité de sa commande.

Veuillez contacter help@paingone.com pour obtenir de l'aide sur les problèmes que vous avez décrits. Nous serions heureux de pouvoir vous aider à résoudre ce problème.

Cordialement,
L'équipe Paingone

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais