The delivery driver (a chap called Gabriela) was so very helpful. He was careful when handling the pallet and placed it exactly where I wanted it. Excellent service which I would definitely use again... Ver mais
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Leia as opiniões dos outros
Great service - highly recommended- my shipping was complicated by changes/vat and the team were really helpful/responsive every step of the way.. 100% recommended- thanks again
A empresa respondeu
I’ve used Pallet2ship several times in the past, right from the start up of this company. I have also written several reviews. They are the best shipping company I have come across. Reliant ship... Ver mais
A empresa respondeu
Very grateful to Pallet2Ship and their contact Gabriela for sorting out safe delivery of our new mower this week. Driver was really helpful and efficient.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Pallet2Ship is a UK freight forwarder with 15+ years of experience, built for SMEs. Instant quotes, global carriers, competitive prices — no credit account needed.
Informações de contacto
Office 1, Space Station, 149 St Pauls Ave., SL2 5EN, Slough, Reino Unido
- 01753 299 456
- office@pallet2ship.co.uk
- www.pallet2ship.co.uk
4,8
Excelente
2 mil opiniões
Sem histórico recente de solicitação de opiniões
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Respondeu a 100% das suas opiniões negativas
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108 Pound Charge for no reason
I booked a pallet for domestic shipping and the experience has been extremely disappointing.
On the original collection date, no driver showed up and I received no communication explaining the missed collection. Because of this, I had to take the time to rebook the service myself.
On the second agreed date, a driver did arrive in a full sized HGV and attended the property without any apparent issue.
However, around 30 days later, I was charged £108 for a “wasted journey.” The reason given was that an HGV could not access the property, which is completely inconsistent with what actually happened. Your company itself sent an HGV on the rebooked date, and it arrived successfully.
To be clear:
The first missed collection was entirely on your side.
The second collection was attended using an HGV without access issues.
The later charge is based on a claim that contradicts your own actions.
This charge unjustified and unacceptable. I expect this to be investigated properly but got no real response and the £108 charge remained.
3 de março de 2026
Opinião espontânea
Resposta da Pallet2Ship
Hi Steven,
The collection on the 2nd of February was booked and dispatched as planned; however, it was unsuccessful as the driver was unable to gain access to the collection address on the day.
Access is assessed by the driver at the time of collection, and conditions can vary from day to day. It is therefore at the driver’s discretion to determine whether it is safe and possible to proceed.
As per your request, we changed the collection date, and a smaller HGV successfully collected your goods.
As a result, the failed collection charge has been correctly applied in line with the carrier’s terms.
Many thanks,
Pallet2Ship
5 star all the way…
Good communication from start. We were given great and useful information regarding the product options and guided to choose the right on e for us. Straight forward order process and delivery on time and very much to our satisfaction. 5 star all the way…
31 de março de 2026
Opinião espontânea
Resposta da Pallet2Ship
Thank you for taking the time to share your feedback, Bridget!
We’re delighted to hear everything was straightforward and that you received the support you needed along the way. It’s especially great to know you’re so happy with the overall outcome.
Warm regards,
Pallet2Ship
Excellent for a first time pallet ship
I shipped a pallet with Pallet2Ship from my house. It was the first time I have ever had to organise sending a pallet. Pallet2ship were very communicative throughout. Would definitely recomend and use again.
27 de março de 2026
Opinião espontânea
Resposta da Pallet2Ship
Thank you for taking the time to share your feedback, Merrick!
We’re really pleased to hear your first pallet shipment went smoothly and that you felt well supported throughout the process. It’s great to know everything was clearly communicated along the way.
We truly appreciate your recommendation and would be glad to assist you again in the future.
Kind regards,
Pallet2Ship
Thank you Gabriela!
Thank you Gabriela!
Very helpful with are collection and drop off process
27 de março de 2026
Opinião espontânea
Resposta da Pallet2Ship
Thank you for taking the time to share your feedback, Marcus!
We’re really glad to hear Gabriela was able to assist you smoothly with both the collection and delivery process.
We appreciate your support and look forward to helping you again in the future.
Kind regards,
Pallet2Ship
Shipping made easy
Shipping with this company is pretty easy and straightforward through their portal. Contact Dan, he so friendly and is always ready to help.
12 de fevereiro de 2026
Opinião espontânea
Resposta da Pallet2Ship
Thank you for taking the time to share your feedback!
We’re glad to hear you found the process straightforward and easy to manage through our platform. It’s also great to know Dan was able to support you along the way — we’ll be sure to pass on your kind words.
We truly appreciate your comments and look forward to assisting you again.
Many thanks,
Pallet2Ship
Professional and effective service
They were professional, fast and efficient and our goods were delivered on time and without any challenges
11 de março de 2026
Opinião espontânea
Resposta da Pallet2Ship
Thank you for taking the time to share your thoughts, Charles!
We’re pleased to hear everything was handled efficiently and that your shipment arrived as expected without any issues.
We truly appreciate your feedback and hope to assist you again in the future.
Kind regards,
Pallet2Ship
Gabriela was very responsive and made…
Gabriela was very responsive and made sure that everything went well. She was a star!
6 de março de 2026
Opinião espontânea
Resposta da Pallet2Ship
Thank you for taking the time to share your feedback, Dan!
We’re delighted to hear Gabriela was able to support you and ensure everything ran smoothly.
We’ll be sure to pass on your kind words to her.
Many thanks,
Pallet2Ship
Great team
Great team, really helpful. Thanks Dan for your help with our queries.
9 de março de 2026
Opinião espontânea
Resposta da Pallet2Ship
Thank you for taking the time to share your feedback, Fabien!
We’re really glad our team could assist you and that Dan was able to help with your queries.
We’ll be sure to pass on your kind words to him.
Best wishes,
Pallet2Ship
Great service from Pallet2Ship
Great service from Pallet2Ship, easy steps to get the pallet sorted and was kept updated up until delivery. Will use again!
6 de março de 2026
Opinião espontânea
Resposta da Pallet2Ship
Thank you for taking the time to share your thoughts, Iain!
We’re pleased to hear the booking process was straightforward and that you felt well informed all the way through to delivery. That’s exactly the experience we aim to provide.
We truly appreciate your support and look forward to helping you again in the future.
Best regards,
Pallet2Ship
Resposta da Pallet2Ship
Thank you for taking the time to leave feedback, Pete!
We’re really pleased to hear you were happy with the service and the communication throughout the process.
Your comments are much appreciated.
Many thanks,
Pallet2Ship
This was the first time that I had…
This was the first time that I had shipped a large item from abroad and found Pallet2ship to be first class. They helped me with all of the logistics and also ensured that all the paperwork was in order and payments made on a timely manner in order to get a swift delivery. I would highly recommend this company.
5 de março de 2026
Opinião espontânea
Resposta da Pallet2Ship
Thank you for taking the time to share your feedback, Gregory!
We’re delighted to hear your first experience arranging an international shipment went so well and that our team could guide you through the logistics and paperwork. It’s great to know everything came together smoothly for a timely delivery.
We truly appreciate your recommendation.
Warm regards,
Pallet2Ship
The delivery was on time and the driver…
The delivery was on time and the driver was great. 5 stars for that bit. Unfortunately one corner of the pallet was badly damaged, to the point where it is unusable. Hopefully I’ll not need to return my purchase, but if I did, the pallet would need major repairs before I could use it.
27 de fevereiro de 2026
Opinião espontânea
Resposta da Pallet2Ship
Thank you for taking the time to share your feedback, Anne!
We’re very pleased to hear the delivery arrived on time and that the driver provided a great service.
At the same time, we’re sorry to hear the pallet base sustained damage during transit. While pallets travel through multiple handling points within the freight network, we completely understand your concern.
We appreciate you bringing this to our attention and your overall positive comments regarding the delivery.
Kind regards,
Pallet2Ship
Smooth Shipping Of Pallet From Australia
Smooth process for shipping a pallet from Australia to the U.K. We were kept informed throughout the process and response was quick with any queries we had. I dealt mostly with Dan. Wouldn't hesitate to use again.
4 de março de 2026
Opinião espontânea
Resposta da Pallet2Ship
Thank you for taking the time to share your feedback, Laurence!
We’re really pleased to hear the whole process ran smoothly and that you felt well informed throughout. It’s also great to know Dan was able to assist you promptly whenever needed.
We truly appreciate your support and would be delighted to help again in the future.
Kind regards,
Pallet2Ship
All went to plan
26 de fevereiro de 2026
Opinião espontânea
Resposta da Pallet2Ship
Thank you for taking the time to share your feedback, Thomas!
We’re pleased to hear everything went exactly as expected. It’s always our goal to make the process straightforward and dependable.
We appreciate your support and hope to assist you again in the future.
Best wishes,
Pallet2Ship
North America to UK - Personal Move (2) Pallets
My experience with Pallet2Ship was absolutely fantastic. From start to finish they were informative, accommodating, and explained the many steps of the process of shipping freight from North America to the UK. At every turn, it seemed they found a way to solve problems I assumed were going to be up to me to solve, all the while remaining incredibly reasonable in terms of pricing. I am not sure I have left a review that deserved 5 stars as much as Pallet2Ship does, but 5 is all they allow me to give.
They took a process that generally is by default going to be kind of a stressful one from someone moving home and shipping their personal effects across an ocean, and just said they would take care of it, and then they followed through. I appreciated every interaction and will be recommending them to anyone and everyone that mentions needing a service like this. An overall great experience and excellent service.
23 de fevereiro de 2026
Opinião espontânea
Resposta da Pallet2Ship
Thank you for taking the time to share your thoughts, Daniel!
We’re truly grateful for your generous feedback and are so pleased we could make the process smoother for you during such an important move. It’s especially rewarding to hear that our team could step in and support you every step of the way.
Your recommendation means a great deal to us, and we wish you all the very best in your new chapter.
Warm regards,
Pallet2Ship
delieve on time for heavy item
9 de fevereiro de 2026
Opinião espontânea
Resposta da Pallet2Ship
Thank you for your feedback, Hendrix!
We’re pleased to hear your heavy item was delivered on time. Providing reliable and efficient service for shipments of all sizes is always our priority.
We appreciate your support and hope to assist you again in the future.
Many thanks,
Pallet2Ship
Good communication and they did what…
Good communication and they did what they said they were going to do.
16 de fevereiro de 2026
Opinião espontânea
Resposta da Pallet2Ship
Thank you for taking the time to share your feedback, Clive!
We’re pleased to know you felt well-informed throughout and that everything went exactly as planned.
We really appreciate your comments and hope to assist you again in the future.
Kind wishes,
Pallet2Ship
Pallet2ship were reliable and delivered…
Pallet2ship were reliable and delivered on time. Just what you need with important goods to be shipped.
18 de fevereiro de 2026
Opinião espontânea
Resposta da Pallet2Ship
Thank you for taking the time to review us, David!
We’re really pleased to hear everything arrived just as it should and that your experience met such a high standard. Feedback like this means a lot to our team.
We appreciate your support and would be glad to assist you again in the future.
Best regards,
Pallet2Ship
Great experience from the start
Great experience from the start. A very easy to use Website with seamless ordering. Very prompt collection for an oversize pallet. When I needed to contact customer services Dan.E replied within minutes. Excellent service!!
10 de fevereiro de 2026
Opinião espontânea
Resposta da Pallet2Ship
Thank you for taking the time to review us, Bill!
We’re delighted to hear everything ran smoothly for you, from placing the order online to arranging collection for your larger shipment. It’s especially nice to know Dan was able to assist you so quickly when you needed support.
We truly appreciate your feedback and hope to work with you again in the future.
Warm regards,
Pallet2Ship
Thank you
Thank you Gabrilela, The goods have been successfully delivered, faster than expected, on time, in perfect condition.
10 de fevereiro de 2026
Opinião espontânea
Resposta da Pallet2Ship
Thank you for taking the time to leave feedback, Cristina!
We’re so pleased to hear your shipment arrived sooner than anticipated and in great condition.
We truly appreciate your kind words and hope to assist you again in the future.
Best wishes,
Pallet2Ship
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