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Paramount Cruises Opiniões 2407

TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Robin went above and beyond when booking our cruise and stay holiday. He was very polite and knowledgeable about the trip, also helpful with answering any questions we had. We didn’t feel pressured or... Ver mais

Classificada 5 em 5 estrelas

This is our second time booking a cruise package through Paramount Cruises. They are always efficient and listen to what you require and always deliver. It is always great to have a professional on... Ver mais

Classificada 5 em 5 estrelas

Excellent service throughout We've just returned from a fabulous trip organised through Paramount cruises, great service from booking (with Mikey) and later changes with Alice & Leah Due to the t... Ver mais

Classificada 5 em 5 estrelas

We have used Tina on several occasions to book our Virgin Voyages cruises and she has always been fantastic. Great communication and makes things so easy for us. We won’t hesitate to use again for our... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de cruzeiros
  2. Agência de viagens de cruseiro
  3. Operador turístico
  4. Agência de viagens
  5. Agregador de viagens

Sobre Paramount Cruises

Escrito pela empresa

Paramount Cruises

Escrito pela empresa

Welcome to Paramount Cruises, we’re a boutique, independent cruise specialist travel agency based in London. Our mission is to put together great value, tailor-made cruise packages which will leave you with lasting memories.

Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

Absolutely amazing service received…

Absolutely amazing service received from Robin!
We were booking a last minute cruise with a stop over, this was made difficult by our lack of speed in confirming to Paramount.
Robin worked late into the evening to ensure we had everything we needed.
This is the second cruise booked through Paramount, each with a tailored stop-over to suit our needs and I'm delighted with the service Robin has provided on each occasion. Thank you!

20 de janeiro de 2026
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Resposta da Paramount Cruises

Thank you for your fantastic feedback. We are delighted to hear that Robin went above and beyond to support your last minute booking and delivered another tailored experience. We truly appreciate your continued trust.

Kind regards,
Paramount Cruises Team

Classificada 4 em 5 estrelas

We had a great experience with…

We had a great experience with Paramount cruises.
We book 3 nights in Memphis & 2 in New Orleans the on to the cruise from there .We had an issue in Memphis with our hotel as the Federal government had taken it over and failed to inform Paramount, but the issue was soon solved and a refund was issued within a couple of days .
If I'm honest Memphis was a disappointment and I wish we had spent more time in New Orleans.
The cruises was great food and drinks amazing, staff fabulous, entertainment not as hot ,but that didn't matter as we meet wonderful people .It was a fantastic way to spend our 60th birthdays

30 de dezembro de 2025
Opinião espontânea
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Resposta da Paramount Cruises

Thank you for your feedback. We are delighted you enjoyed your cruise and celebrating such a special milestone, and that the Memphis issue was resolved quickly. We really appreciate you choosing Paramount Cruises.

Kind regards,
Paramount Cruises Team

Classificada 5 em 5 estrelas

MSC Poesia Northern Europe cruise

Booked over the phone, very straightforward, Andreia couldn't have been more helpful. Thank you.

9 de janeiro de 2026
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Resposta da Paramount Cruises

Thank you for your kind feedback. We are delighted to hear your booking was straightforward and that Andreia was so helpful. We will be sure to pass on your thanks.

Kind regards,
Paramount Cruises Team

Classificada 4 em 5 estrelas

Very helpful nothing was a problem…

Very helpful nothing was a problem after asking so many questions

3 de janeiro de 2026
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Resposta da Paramount Cruises

Thank you for your lovely feedback. We are so pleased to hear everything was handled so helpfully and that your questions were answered with ease.

Kind regards,
Paramount Cruises Team

Classificada 5 em 5 estrelas

This was the 1st time of booking a Cruise a…

This was the 1st time of booking a cruise. I found various cruise holiday websites difficult to navigate until I found Paramount Cruises, which was easy to use. Having made an enquiry I was contacted by Tina who spent a lot of time answering questions, exploring options and quoting prices. Nothing was too much trouble for her. We are extremely pleased with the service and the cruise package booked. Would highly recommend.

17 de janeiro de 2026
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Resposta da Paramount Cruises

Thank you for your lovely review. We are so pleased your first cruise booking was a great experience and that Tina was so helpful throughout. We truly appreciate your recommendation.

Kind regards,
Paramount Cruises Team

Classificada 5 em 5 estrelas

Booking our holiday

Caitlin was very pleasant and helpful, not pushy or pestering us to book. Had all the information and if not she should get back to us with the information.
Thank you

15 de janeiro de 2026
Opinião espontânea
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Resposta da Paramount Cruises

Thank you for your kind feedback. We are pleased to hear that Caitlin was pleasant, helpful and supportive throughout your booking, providing information without any pressure. We will be sure to pass on your thanks.

Kind regards,
Paramount Cruises Team

Classificada 5 em 5 estrelas

Memphis, New Orleans & Caribben Cruise

My booking went really smoothly. The agent was extremely helpful and willing to answer any queries or problems we had. Very quick turnaround from requesting quote to receiving the quote. My booking and deposit was paid within an hour. Happy to use Paramount Cruises again.

15 de janeiro de 2026
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Resposta da Paramount Cruises

Thank you for your feedback. We are pleased to hear your booking was smooth, quick and well supported. We would be delighted to help you again.

Kind regards,
Paramount Cruises Team

Classificada 5 em 5 estrelas

10/10

TINA ..was exceptional from star to finish.concise and accommodating over date changes..plenty of information regarding trip.super quick in answering questions....if the trip is half the experience of booking then I cant wait..

15 de janeiro de 2026
Opinião espontânea
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Resposta da Paramount Cruises

Thank you for your lovely feedback. We are so pleased to hear Tina was helpful, flexible and quick to respond throughout. We look forward to hearing all about your trip.

Kind regards,
Paramount Cruises Team

Classificada 5 em 5 estrelas

Seamless booking experience

I dealt with Caitlin via the WhatsApp chat feature and she answered all my questions promptly and fully.
I swapped and changed things like flights and hotels a few times until we were happy with the details and booking was straightforward.
Plus, they were much cheaper than another company we had looked at for the same holiday.
Fantastic, thanks Caitlin and paramount.

11 de janeiro de 2026
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Resposta da Paramount Cruises

Thank you for your fantastic feedback. We are delighted to hear that Caitlin was so responsive and helpful throughout. We really appreciate your kind words and trust.

Kind regards,
Paramount Cruises Team

Classificada 5 em 5 estrelas

Andreia is an asset to Paramount!

Andreia was extremely helpful and patient as I had quite a few questions. He was very prompt with responses and keen to make the process easy.

13 de janeiro de 2026
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Resposta da Paramount Cruises

Thank you very much for taking the time to share your experience. We really appreciate your kind words and are grateful for your business.

Kind regards,
Paramount Cruises Team

Classificada 5 em 5 estrelas

Booked at Cruise to New Orleans to…

Booked at Cruise to New Orleans to include the Mardi Gras.
Robin our travel consultant was great and made this booking really easy but pleasant, nothing was to much trouble with all the questions that I was asking.
I can highly recommend booking with Paramount Cruises a company you can trust
Paul n Julie Bishop

11 de janeiro de 2026
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Resposta da Paramount Cruises

Thank you Paul and Julie for your lovely review. We are really grateful for your kind words and trust, and delighted to hear Robin made the booking such an easy and enjoyable experience. We truly appreciate your recommendation and hope you have an amazing time in New Orleans.

Kind regards,
Paramount Cruises Team

Classificada 5 em 5 estrelas

Customer service was outstanding

Customer service was outstanding; they answered all my questions promptly and even gave helpful tips to make the most of our trip. I feel confident and excited knowing everything is sorted. Can’t wait to set sail! Highly recommend booking through this service if you want a smooth, hassle-free experience.

12 de janeiro de 2026
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Resposta da Paramount Cruises

Thank you for such lovely feedback. We are truly grateful for your kind words and so pleased to hear everything feels organised and stress free. Wishing you an amazing trip and a fantastic time at sea.

Kind regards,
Paramount Cruises Team

Classificada 5 em 5 estrelas

Fantastic service

This is the second time I’ve used Paramount, and I wouldn’t go anywhere else to build a bespoke cruise package. Andreia had the patience of a saint while I chopped and changed dates, flights and hotels. In the end I got the perfect package to suit my needs. I can’t recommend them highly enough

11 de janeiro de 2026
Opinião espontânea
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Resposta da Paramount Cruises

Thank you for your kind feedback and for choosing Paramount Cruises again. We’re delighted to hear that Andreia was able to help create the perfect bespoke cruise package for you.

We look forward to assisting you with your future travel plans.

Kind Regards,
Paramount Cruises Team

Classificada 5 em 5 estrelas

A genuinely first-class booking experience

From start to finish, the service I received was absolutely first-class. Everything was explained clearly, all documents were sent promptly, and any questions I had were answered quickly and professionally.

The whole booking process was smooth, stress-free, and handled with real care and attention to detail. It’s clear that customer service genuinely matters here, and that makes a huge difference when booking something as important as a cruise.

I wouldn’t hesitate to recommend Paramount Cruises to anyone looking for expert advice and a seamless booking experience. I’ll definitely be using them again in the future.

10 de janeiro de 2026
Opinião espontânea
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Resposta da Paramount Cruises

Thank you so much for taking the time to share your lovely feedback. We’re really pleased to hear that you had such a positive experience with Paramount Cruises and that everything went smoothly from start to finish. It truly means a lot to the whole team.

We look forward to assisting you again and helping you plan another fantastic cruise in the future.

Kind Regards,
Paramount Cruises Team

Classificada 5 em 5 estrelas

As a first-time cruiser

As a first-time cruiser, I experienced service that was both tailored to my needs and highly professional.

9 de janeiro de 2026
Opinião espontânea
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Resposta da Paramount Cruises

Thank you for sharing your feedback. We’re delighted to hear that your first cruise booking experience was both professional and tailored to your needs. It’s wonderful to know we could be part of such an exciting first journey.

Kind Regards,
Paramount Cruises Team

Classificada 5 em 5 estrelas

From the first phone call Robin has…

From the first phone call Robin has been very helpful and answered any issues that were raised. Therefore the initial stage of booking has been smooth.
Hopefully all goes smoothly later when we do start our holiday. Thanks

5 de janeiro de 2026
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Resposta da Paramount Cruises

Thank you for your kind feedback. We’re really pleased to hear that Robin has been so helpful and that the booking process has gone smoothly so far. We hope you have a fantastic holiday and look forward to being on hand should you need anything further.

Kind Regards,
Paramount Cruises Team

Classificada 5 em 5 estrelas

Excellent customer service.

Excellent customer service.
We booked at short notice and needed lots of hand holding
Very attentive and helpful

2 de janeiro de 2026
Opinião espontânea
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Resposta da Paramount Cruises

Thank you for your lovely feedback. We’re really pleased to hear that our team was able to support you and make the booking process easy, even at short notice. We’re always happy to help and truly appreciate you taking the time to share your experience.

Kind Regards,
Paramount Cruises Team

Classificada 5 em 5 estrelas

Very helpful with great communication

Very helpful with great communication, all done very quickly.

30 de dezembro de 2025
Opinião espontânea
logótipo da Paramount Cruises

Resposta da Paramount Cruises

Thank you for your kind feedback. We’re pleased to hear you found our team helpful and that everything was handled quickly with clear communication.

Kind Regards,
Paramount Cruises Team

Classificada 5 em 5 estrelas

Responsive, helpful and very satisfied

Robin was responsive and helpful. It made booking our trip very easy and stress free.

28 de dezembro de 2025
logótipo da Paramount Cruises

Resposta da Paramount Cruises

Thank you for your feedback. We’re delighted to hear that Robin was responsive and helpful, and that the booking process was easy and stress-free for you.

Kind Regards,
Paramount Cruises Team

Classificada 5 em 5 estrelas

an extremely efficient agent named…

an extremely efficient agent named Tina, who helped me through the booking system

12 de março de 2025
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Resposta da Paramount Cruises

Thank you for your kind feedback. We’re delighted to hear that Tina was extremely efficient and helped guide you smoothly through the booking process.

Kind Regards,
Paramount Cruises Team

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