Banner for Paramount Cruises

Paramount Cruises Opiniões 2407

TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Robin went above and beyond when booking our cruise and stay holiday. He was very polite and knowledgeable about the trip, also helpful with answering any questions we had. We didn’t feel pressured or... Ver mais

Classificada 5 em 5 estrelas

This is our second time booking a cruise package through Paramount Cruises. They are always efficient and listen to what you require and always deliver. It is always great to have a professional on... Ver mais

Classificada 5 em 5 estrelas

Excellent service throughout We've just returned from a fabulous trip organised through Paramount cruises, great service from booking (with Mikey) and later changes with Alice & Leah Due to the t... Ver mais

Classificada 5 em 5 estrelas

We have used Tina on several occasions to book our Virgin Voyages cruises and she has always been fantastic. Great communication and makes things so easy for us. We won’t hesitate to use again for our... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de cruzeiros
  2. Agência de viagens de cruseiro
  3. Operador turístico
  4. Agência de viagens
  5. Agregador de viagens

Sobre Paramount Cruises

Escrito pela empresa

Paramount Cruises

Escrito pela empresa

Welcome to Paramount Cruises, we’re a boutique, independent cruise specialist travel agency based in London. Our mission is to put together great value, tailor-made cruise packages which will leave you with lasting memories.

Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I recently booked a cruise with Paramount Cruises

I recently booked a cruise with Paramount for over New Year 25. I have been so impressed with the service that has been provided. The speed of response, the answering questions that I had prior to booking and the efficency has been impeccable. So impressed with them, thank you! I am sure the holiday will be wonderful.

24 de outubro de 2025
Opinião espontânea
logótipo da Paramount Cruises

Resposta da Paramount Cruises

Thank you so much for your lovely review. We’re delighted you were happy with the service and efficiency of our team. Wishing you an amazing New Year cruise and a wonderful holiday!

Kind regards,

Paramount Cruises Team

Classificada 5 em 5 estrelas

Robin was very helpful

Robin was very helpful and tailored the holiday to suit us.

24 de outubro de 2025
logótipo da Paramount Cruises

Resposta da Paramount Cruises

Thank you so much for your kind words! We're delighted to hear that Robin was able to tailor your holiday perfectly to your needs. We’ll be sure to pass on your lovely feedback to him.

Kind regards,

Paramount Cruises Team

Classificada 5 em 5 estrelas

Mo was patient and courteous

Mo was patient with me asking questions and changing itinerary, very helpful and courteous, thank you Mo, looking forward to this holiday

21 de outubro de 2025
logótipo da Paramount Cruises

Resposta da Paramount Cruises

Thank you for your lovely feedback.

We’re delighted that you’re looking forward to your holiday and hope you have a fantastic time.

Kind regards,

Paramount Cruises Team

Classificada 5 em 5 estrelas

Thank you Caitlin we just got back from…

Thank you Caitlin we just got back from our Caribbean trip with MSC, wow ship was stunning and weather was great, although I found the food to be a bit hit and miss. we made some lovely friends and I wouldn’t hesitate to use Paramount Cruises for our next adventure. Thank you Caitlin.

5 de outubro de 2025
Opinião espontânea
logótipo da Paramount Cruises

Resposta da Paramount Cruises

Thank you for sharing your experience, we’re thrilled you had a wonderful Caribbean getaway with MSC.

It’s lovely to hear you made new friends and that you’d choose Paramount Cruises again. We’ll be sure to share your kind words with Caitlin.

We look forward to helping you plan your next adventure.

Warm regards,

Paramount Cruises Team

Classificada 5 em 5 estrelas

Great service everything was made very…

Great service everything was made very clear.

20 de outubro de 2025
Opinião espontânea
logótipo da Paramount Cruises

Resposta da Paramount Cruises

Thank you so much for your kind words! We're so pleased to hear that everything was clear and that you were happy with our service. We really appreciate you taking the time to share your experience.

Kind regards,

Paramount Cruises Team

Classificada 5 em 5 estrelas

Cruise and stay

I would like to give a shout out to Robin Jones at Paramount cruises who tailored us a cruise and stay
Vegas 3 nights Mexican riviera 7 night cruise and 2 night in LA before our return we were a party of 10 and we cant thank him enough he got everything simply just perfect
Everything went like clockwork from the flights to all the transfers hotels and cruise
Thank you Robin for all your hard work and effort making our 60th birthdays fabulous

Would definitely book with him again
Hayley

1 de outubro de 2025
Opinião espontânea
logótipo da Paramount Cruises

Resposta da Paramount Cruises

Hi Hayley, thank you so much for the lovely review! We’re thrilled to hear Robin tailored the perfect trip for your party of 10, and what a way to celebrate your 60th birthdays! We’ll make sure Robin sees your kind words.

Kind regards,

Paramount Cruises Team

Classificada 5 em 5 estrelas

Tina is een echte professional!

Tina is een echte professional. Ze reageert snel en denkt met je mee en adviseert je op een plezierige manier, zodat je het beste uit je reis kan halen.

11 de outubro de 2025
Opinião espontânea
logótipo da Paramount Cruises

Resposta da Paramount Cruises

Thank you so much for your wonderful words! We’re delighted to hear that Tina provided such professional, thoughtful, and friendly advice. She’ll be thrilled to know her support helped you make the most of your trip.

Kind Regards,

Paramount Cruises Team

Classificada 5 em 5 estrelas

I had a great experience booking my…

I had a great experience booking my cruise with Paramount. The customer service provided by Andreia was first class, making the whole process easy and straightforward. I was given comprehensive information about the holiday, including details about airports, ports of call and the ship itself.
I’ve used Paramount before today and will use them again in the future.

19 de outubro de 2025
Opinião espontânea
logótipo da Paramount Cruises

Resposta da Paramount Cruises

Thank you so much for your wonderful review! We truly appreciate your continued trust in Paramount Cruises and look forward to helping you plan your next adventure.

Kind Regards,

Paramount Cruises Team

Classificada 5 em 5 estrelas

Fantastic response to our query

Fantastic response to our query.
Thank you to Andrea who talked us through any questions we had, which was the reason we booked the cruise.

18 de outubro de 2025
Opinião espontânea
logótipo da Paramount Cruises

Resposta da Paramount Cruises

Thank you so much for your kind words! We’re delighted Andrea was able to answer all your questions and make you feel confident in booking your cruise. We’ll be sure to pass along your thanks, she’ll be thrilled to hear your feedback!

Kind regards,

Paramount Cruises Team

Classificada 5 em 5 estrelas

The company gives you personal touch

The company gives you personal touch. Quick responses to any query.

13 de outubro de 2025
Opinião espontânea
logótipo da Paramount Cruises

Resposta da Paramount Cruises

Thank you so much for your lovely feedback! We’re delighted to hear you appreciated our personal touch and quick responses.

Kind regards,

Paramount Cruises Team

Classificada 5 em 5 estrelas

There is no reason NOT to book your next cruise with Paramount

After decades of booking direct with various cruise lines, we decided to try booking with a travel agent just one time.
We chose Paramount as they had some decent online reviews. We got talking with one of their advisors, Caitlin, who quoted us a price lower than I could get with the cruise line directly.
I was unsure of booking with an agent, as I like to add extras after booking, like drinks or spa packages, and I thought I would have to go via the agent each time. Wrong. I can still do that. I simply make the payment to Paramount and any changes to the cruise itself they will also handle on my behalf.
With so many cruise lines having no UK-dedicated call centres, it’s very nice to have an agent be able to handle things for me.
We have booked a further two cruises with Paramount since. We thoroughly recommend you give them a try.

26 de setembro de 2025
Opinião espontânea
logótipo da Paramount Cruises

Resposta da Paramount Cruises

Hi there, thank you so much for your thoughtful and detailed review! We’re thrilled that Caitlin could provide such great value and a smooth experience from start to finish.
We’re so grateful for your continued trust and for choosing to book more cruises with us. We can’t wait to help plan your next adventure at sea!

Kind regards,

Paramount Cruises Team

Classificada 5 em 5 estrelas

A perfect set cruise and stay vacation

One more Paramount great experience! It was a New York to Quebec Virgin Voyages cruise with New York and Toronto stays. Everything was well organised and planned, central appointed hotels, punctual luxury transfers, well selected flights.
Everything turned out well, and we were offered a full of memories and experiences trip!!
Thank you Patrick Hill and team for a perfect organisation!

21 de setembro de 2025
Opinião espontânea
logótipo da Paramount Cruises

Resposta da Paramount Cruises

Thank you so much for your wonderful review! We’re thrilled you had such a memorable trip from New York to Quebec with Virgin Voyages. Patrick and the team will be delighted to hear your kind words. We truly appreciate you choosing Paramount Cruises and can’t wait to help plan your next adventure!

Kind regards,

Paramount Cruises Team

Classificada 5 em 5 estrelas

Mo was really helpful and quick…

Mo was really helpful and quick responsive to all my questions
Would definitely recommend

12 de outubro de 2025
logótipo da Paramount Cruises

Resposta da Paramount Cruises

Thank you so much for your lovely feedback! 😊
We’re so glad to hear that Mo was helpful and quick to respond.

Paramount Cruises Team

Classificada 5 em 5 estrelas

Tina Conlon helped us book a dream…

Tina Conlon helped us book a dream holiday for 2026. Very excited and the process was effortless as all my questions was answered right away.

7 de setembro de 2025
Opinião espontânea
logótipo da Paramount Cruises

Resposta da Paramount Cruises

We’re thrilled to hear Tina helped you book your dream holiday for 2026 and made the process effortless. We’ll be sure to share your kind words with her.

Kind Regards,

Paramount Cruises Team

Classificada 5 em 5 estrelas

Very good service when booking my…

Very good service when booking my cruise.

7 de outubro de 2025
Opinião espontânea
logótipo da Paramount Cruises

Resposta da Paramount Cruises

Thank you so much for your kind words! 😊
We’re delighted to hear you had a great experience booking your cruise with us. We really appreciate your feedback! ⚓️

Kind Regards,

Paramount Cruises Team

Classificada 5 em 5 estrelas

Wonderful Cruise booked with Tina from…

Wonderful Cruise booked with Tina from Paramount Cruises. Everything went like clockwork from start to finish. We sailed on NCL Viva from Istanbul for 10 days visiting the Greek islands Turkey and Egypt. Tina was very helpful and organised everything for us. She was a star!

27 de setembro de 2025
Opinião espontânea
logótipo da Paramount Cruises

Resposta da Paramount Cruises

Thank you so much for your fantastic review! 🌟
We’re thrilled to hear you had such a wonderful experience sailing on the NCL Viva and that everything went smoothly from start to finish.

Tina will be over the moon to know she helped make your holiday so special.

We really appreciate you sharing your experience and hope to help you plan your next adventure soon! ⚓️

Kind regards,

Paramount Cruises Team

Classificada 5 em 5 estrelas

Formula 1 / Cruise holiday

Just booked a Formula 1 / Cruise package with this company
Robin Jones was very knowledgeable and helpful, providing clear options & pricing making this an easy process

8 de outubro de 2025
Opinião espontânea
logótipo da Paramount Cruises

Resposta da Paramount Cruises

Thank you for the fantastic review! We’re thrilled to hear Robin made booking your Formula 1 & Cruise package easy with clear options and pricing. 🏁🚢

If there’s anything else you’d like to arrange before you go, we’re here to help.

Robin & the Paramount Cruises team

Classificada 5 em 5 estrelas

Tina is a star

Tina was spot on with my requirements all booked deposit paid within an hour

5 de outubro de 2025
Opinião espontânea
logótipo da Paramount Cruises

Resposta da Paramount Cruises

Thank you so much for your kind review! We’ll make sure Tina sees your feedback, it’ll make her day.

Wishing you a fantastic trip, and if there’s anything else you need before you go, we’re here to help.

Warm regards,

Classificada 5 em 5 estrelas

Great cruise with MSC last minute booking with Paramount Cruises

Mikey went that extra mile and made sure we had all our booking info as soon as possible. Nothing was too much trouble. The only downside was that nothing was done for our Anniversary, which we were told the cruise line, MSC, had been advised.

27 de setembro de 2025
Opinião espontânea
logótipo da Paramount Cruises

Resposta da Paramount Cruises

Thank you so much for your lovely review! We’re delighted to hear that Mikey went the extra mile to make sure you had everything you needed, we’ll be sure to pass along your kind words to him.

We’re really sorry to hear that MSC didn’t acknowledge your anniversary as expected. We completely understand how disappointing that must have been, especially on such a special occasion. While this is managed by the cruise line, we’ll certainly pass on your feedback to help ensure it’s handled better in future.

We truly appreciate you choosing Paramount Cruises and hope to assist with another memorable trip soon.

Paramount Cruises Team

Classificada 5 em 5 estrelas

How do you beat that just back from…canada and alaska

How do you beat that just back from Canada and alaska booked with paramount best service and a truly 5 star holiday. Where do we go next ?

5 de outubro de 2025
Opinião espontânea
logótipo da Paramount Cruises

Resposta da Paramount Cruises

What a fantastic review, thank you so much! We’re thrilled to hear you had such an amazing time exploring Canada and Alaska and that our team helped make it a 5-star experience from start to finish.

We’d love to help you plan your next adventure, wherever that may be! Whether it’s sun, sea, or something totally new, we’re ready when you are.

Welcome home, and here’s to the next unforgettable journey!

Paramount Cruises Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais