PawSquad Opiniões 

441
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Getting an opinion on a loved pet's ailment is not easy, especially in an expensive sector a veterinary support. Yet the chat with a qualified practitioner at no charge (as I buy Yumove joint pills) w... Ver mais

Classificada 5 em 5 estrelas

I didn't note how hot it was and my Labrador ended up very poorly with heatstroke so I fired up the PawSquad app and had an emergency consultation with Dr Nuzzo who was superb. My girl is fully rec... Ver mais

Classificada 5 em 5 estrelas

It was a Sunday and no local vets were open. I was relieved to have a phone consultation with a vet when my dog was vomiting, staggering and shaking after being given ear drops. His diagnosis was a p... Ver mais

Classificada 5 em 5 estrelas

Really helpful advice from nice informative kind vets, very easy to talk to and the video links are a great way to show the issue you are concerned with. Definitely recommend them especially as there... Ver mais

Informações sobre a empresa

  1. Veterinário
  2. Serviço veterinário de emergência

Escrito pela empresa

As a pet parent, your pet’s health and wellbeing is your priority, and just as you can tell when they are happy, you also know when something is not right. At PawSquad, our 24/7 online vets help you to be sure you are doing the right things to keep your pets healthy and happy. Whether it’s an urgent online vet consultation you need or more general pet care advice, you can be confident that help is available to you when you need it. Online or on the app, at the touch of a button, speak to our vets about general pet health, preventive healthcare, pet arthritis, behaviour, and more! Go to PawSquad.com, or search PawSquad in the App Store or Google Play. Any pet, any problem, any time.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

441 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 88% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(441)

60 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

PawSquad helped me define the solution for my pet's ailment

Getting an opinion on a loved pet's ailment is not easy, especially in an expensive sector a veterinary support. Yet the chat with a qualified practitioner at no charge (as I buy Yumove joint pills) was so good. The PawSquad consultant gave an opinion that clarified my thinking and helped me form the solution for a way forward. It will be great when PawSquad database can connect with local veterinary practices in my area. Brilliant service!

29 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Utterly hopeless

Utterly hopeless. Chat function would not let me reply. Booked an audio appointment… immediately cut off 3 times when connected. Will be terminating my Admiral pet insurance after this experience. Off to visit a proper vet.

9 de junho de 2026
Opinião espontânea
logótipo da PawSquad

Resposta da PawSquad

Hi, I am sorry to hear about your experience, if you could email welcome@pawsquad.com so we can investigate what happened, if you could also confirm the device you were using This will help our IT team investigate fully.

Classificada 5 em 5 estrelas

Heatstroke and emergency vet service

I didn't note how hot it was and my Labrador ended up very poorly with heatstroke so I fired up the PawSquad app and had an emergency consultation with Dr Nuzzo who was superb.

My girl is fully recovered and the service was excellent and just what I needed.

30 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service, a vet on the end of the phone within minutes. Swithed to camera and a very friendly, reassuring vet was there. Asked to see the dog, checked breathing, eyes and gums. Very good service and put my mind at rest.
Told to ring back at any time if i was still concerned.

30 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Pawfect Support!

Absolutely fantastic service i spoketo the vet on the phone who was thorough and very helpful. I would highly recommend PawSquad.

23 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I am very happy with PawSquad

I am very happy with PawSquad, I have used the service several times for my puppy instead of having to go to the vets and each time the advice from a qualified vet (usually early hours of the morning when she's throwing up!) has been excellent.

5 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I was relieved to have a phone consultation with a vet

It was a Sunday and no local vets were open. I was relieved to have a phone consultation with a vet when my dog was vomiting, staggering and shaking after being given ear drops. His diagnosis was a perforated ear drum and he advised that our dog urgently see a vet for anti-sickness medication. The £28 charge came off the Out of hours vet bill.

17 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great app.

Have used it a few times and it’s been great. Really helped me understand my dog and what she was going through. Great app to have to use alongside a vet.

7 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service available

Really helpful advice from nice informative kind vets, very easy to talk to and the video links are a great way to show the issue you are concerned with. Definitely recommend them especially as there is 24 hour access and even if there are no appointment slots left you can just join and wait for your turn. A great service 👍🏻

25 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service. 12 week puppy had eaten something that was a potential hazard. Contacted Paw Squad vet who was brilliant. She fully investigated the products data sheet and liaised with a colleague to reassure us that all would be ok. Great peace of mind particularly as this was in the evening. Follow up email the next day to check all was ok. Brilliant add on service to our pet insurance.
Thank you

6 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

So helpful

The ease of being able to speak to a vet out of hours is brilliant and the vet I did speak to was so helpful. I’d definitely use Pawsquad again if it’s out of hours and I couldn’t speak to my own vet

28 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Top Vet

I had a problem with my cat, he had cystitis and when I called the vet I was really stressed. He calmed me down and helped me step by step to deal with my worries. The vet was very clear and understanding and made sure I understood everything.

28 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I’m so impressed with Pawsquad

I’m so impressed with Pawsquad. I accessed them through my pet insurance. My dog became very poorly after a late night adventure. During the ups and downs of his recovery I video chatted to their vets 3 times. Each time they gave great advice and reassurance that helped both me and my puppy.

5 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

PawSquad is a most wonderful thing

PawSquad is a most wonderful thing! To be able to make contact with a vet so quickly no matter what the time of day for advice and reassurance is invaluable. We treasure PawSquad, are very grateful to all participating vets and would highly recommend it

21 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Bad experience

Bad experience, our cat become very ill suddenly last weekend, too poorly to take to an emergency vet, nearly an hour away. They suggested using paws squad. After filling in information on the app at the payment page the app froze, instead of allowing me to book an appointment. But I got an email saying a payment has been taken. I tried to make another appointment but the app wanted to take another payment. this time I could see the appointments available and there weren’t any for another 12 hours. No customer service to contact either. Wouldn’t recommend based on my stressful experience. I hope at least I get my payment refunded

7 de fevereiro de 2026
Opinião espontânea
logótipo da PawSquad

Resposta da PawSquad

Hi, I am sorry to learn you of your experience with Pawsquad, we do offer immediate consults without booking an appointment. Our customer service team email address is welcome@pawsquad.com if you would like send us an email with your details and we can check what happened with your call.

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