WE BEEN WITH THEM FOR 12 YEARS AND I CAN ASSURE EVERY ONE THAT WHEN IT COMES DOWN TO CUSTOMER SERVICE YOU CAN NEVER GO WRONG WITH THEM.
A empresa respondeu
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Leia as opiniões dos outros
After calling up a few times over the last few weeks and not getting much luck, Lucy was an absolute breath of fresh air. She was so knowledgeable on my PDQ system and helped me update the system, ch... Ver mais
A empresa respondeu
What a pleasure to deal with Serita today. A credit to Paymentsense. A new installation of a card reader was required. Serita talked me through the whole process with ease, patience and in layman'... Ver mais
A empresa respondeu
Chantelle was most helpful. She understood our issue instantly and was able to give, in a very patient manner, very clear and precise instructions of how to get our system corrected. She then... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
We’re all about loving what you do. It’s why we all got into business, right? And our passion is helping small businesses take card payments. It’s our thing. So we’re shaking up the industry. Throwing out the rule book. Taking on the big banks. All to help business owners like you get paid, for less.
Paymentsense
Escrito pela empresa
- Normal business hours? Never heard of them.
- We started Paymentsense because we didn’t think the banks were doing enough for businesses like yours. Paymentsense was built to give you a better service and a little peace of mind. We use the latest technology to make sure you never miss a beat. Our 24/7 UK call centres are powered by real people who have the answers you need. And because even the best tech can go wrong occasionally, we’ll send a new card machine next day if you need one. You can bank on it.
- Hello card machine. Meet till.
- Your card machine and till don’t need to be strangers. Connect™, our clever cloud-based technology, creates a secure link between your card machine and point-of-sale system. This hi-tech love affair is called integrated payments and until we came along, it was out of the reach of all but the biggest companies. Connect allows for quicker, smarter payments. And the best bit… it comes at no extra cost.
- Going fast. It’s kind of our thing.
- You’re not in business until the register is ringing, so the last thing you want is to be kept waiting. At Paymentsense, we know time is money, so we’ll get you up and running quicker than anyone else. Sign up online and you could be taking payments within three days (and online payments in 24 hours). Your card machine works right out of the box and if you need any help, just give us a ring. We’ll pick up quick-smart. Because business can’t wait.
- Strength in numbers
- Since the first mammoth hunt, we humans have done better when we club together. It’s the same with your business and Paymentsense. Unlike the competition, we’re not a bank. What we are is the collective bargaining power of all our wonderful customers, shouting in unison for a better deal. We use that clout to negotiate cheaper rates and pass the savings on to you. And with over 70,000 SMEs (and counting) on board turning over £10 billion a year, we’re just getting started.
Informações de contacto
4,8
Excelente
8 mil opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Polite and helpful
2 de maio de 2024
Resposta da Paymentsense
Hi David, thank you for your positive review. We are happy to hear you have received such helpful service!
Millie is Marvelous
Millie is Marvelous. This was a really good experience. Very patient lady, polite and called back resolving issues. Thank you.
2 de maio de 2024
Resposta da Paymentsense
Hi Greg, thank you for your wonderful five-star feedback! It is lovely to hear that Mille has provided such marvelous service!
Really helpful assistant
Really helpful assistant
Everything was done perfectly, quickly and easily
Really grateful for all their help
1 de maio de 2024
Resposta da Paymentsense
Hi Jimmy, thank you for the fabulous feedback! We are so pleased to hear about the speedy service. Thank you for choosing Paymentsense!
FANTASTIC SERVICE
I spoke to Darren Spence this morning about arranging to pick up old equipment, This was sorted with a very friendly, professional manor, He then offered to look into whether my new equipment was set up properly.
He made this very easy to follow, resulting in me knowing everything there is to know about the new machine, and is now working to its full potential.
I can't say enough about the service i received from Darren.
Helen
Diamonds Carpets
1 de maio de 2024
Resposta da Paymentsense
Thank you for the fantastic five-star review, Margaret! It's brilliant to hear about Darren's professional and friendly service!
Fabulous technical support from Paymentsense
Well what can I say. I'm absolutely non technical. Darren was absolutely fantastic don't think I've ever spoken to anyone so helpful. Thank you for all your support. Highly recommended.
30 de abril de 2024
Resposta da Paymentsense
Thanks for your wonderful five-star feedback! We're pleased to hear about the great service you've received from Darren. Thanks for the recommendation!
Simple and clear instructions
30 de abril de 2024
Resposta da Paymentsense
Thank you so much for your five-star feedback. It is wonderful to hear you have received such wonderful service!
Good experience
Darren was very helpful and patient and gave me clear concise instructions. Helped me to set up a new terminal without any issues.
29 de abril de 2024
Resposta da Paymentsense
Hi Mandy, thank you so much for your five-star review! It is wonderful to hear that Darren was so helpful and patient.
Very Helpful
Very Helpful. Antonia was really great in getting the problems sorted in a friendly, quick and cheery way!
26 de abril de 2024
Resposta da Paymentsense
Hi, thank you for you lovely five-star review! We're so happy that Antonia provided such a friendly and cheery service!
what a great person so help full
what a great person so help full cant say she was so under standing thanks
26 de abril de 2024
Resposta da Paymentsense
Hi Mervyn, thank you for your fantastic feedback. We are so happy your received such a helpful and considerate service. Thank you for choosing Paymentsense!
Excellent no fuss
24 de abril de 2024
Resposta da Paymentsense
Hi Paul, thank you so much for your five-star feedback. It is wonderful to hear you have received such excellent service!
Antonia was really pleasant and helpful…
Antonia was really pleasant and helpful and got us sorted with our issues no problem. Thanks very much!
24 de abril de 2024
Resposta da Paymentsense
Hi Claire, thank you so much for your five-star review! We are so happy that Antonia was so helpful and efficient. Thank you for continuing to choose Paymentsense!
Brilliant service, proactive and a pleasure to do business with.
Discussed updating my PDQ machine, Lottie was exceptionally helpful and proactive in providing me with a very unexpected exceptional service. She was unable to offer the machine at a better rate but referred my case to another team. Came back to me after a few minutes and not only offered me a better deal on the machine, proactively offered me better rates on my transaction charges. Brilliant service!!! Thank you
22 de abril de 2024
Resposta da Paymentsense
Hi Nina, thanks for your five-star review! It's fantastic to hear about the brilliant service you've received so far. Thanks for choosing Paymentsense!
So helpful and polite
So helpful and polite, solved the issue with patience and knowledge.
Thank you
22 de abril de 2024
Resposta da Paymentsense
Hi David, thank you so much for your five-star feedback. It is wonderful to hear you received such a helpful, polite and patient service!
Just received a replacement terminal…
Just received a replacement terminal had a few glitches, the staff at payment sense very helpful especially Trinity very professional and courteous
22 de abril de 2024
Resposta da Paymentsense
Hi Jonathan, thanks for your five-star feedback! We're pleased to hear about the great service you've received from Trinity. Thanks for choosing Paymentsense!
Thank you Paul Cochran
I spoke to Paul Cochran. He was extremely helpful - he gave very clear, step-by-step instructions (which I needed, as I am not very technical!) and was really patient and polite. Thank you, Paul.
18 de abril de 2024
Resposta da Paymentsense
Hi Deborah, thank you for the lovely five-star review! We are so pleased to hear about the wonderful support given by Paul. Thanks for choosing Paymentsense!
Paymentsense the best card processing provider
always answer the phone straight understand to help
and everything gets done within minutes
18 de abril de 2024
Resposta da Paymentsense
Thank you for the fabulous five-star review! It's great to hear how speedy the team is while providing brilliant support!
Antonia Ross has to be the most helpful…
Antonia Ross has to be the most helpful customer service representative I have ever come across. In fact everyone we have ever dealt with at payment sense is excellent which is why I am still refusing to be strong armed into changing my payment provider by my ePOS provider.
18 de abril de 2024
Resposta da Paymentsense
Hi Diana, thank you for the five-star feedback! We love to hear about Antonia's excellent service. Thank you for continuing to choose Paymentsense!
Excellent customer service
17 de abril de 2024
Resposta da Paymentsense
Hi, thank you for your five-star review! We are always happy to hear that our customers' are receiving excellent service!
Resposta da Paymentsense
Hi Shafi, thank you for your five-star feedback! We are so happy that you received such lovely service. Thank you for continuing to choose Paymentsense!
Ricky and Trinity were very helpful
Ricky and Trinity were very helpful with the multiple questions that I needed help with, they looked into all ways to help me reduce my bills and completed my PCI Compliance.
16 de abril de 2024
Resposta da Paymentsense
Hi Melanie, thank you so much for you fantastic feedback! It is great to hear that Ricky and Trinity provided such a helpful service.
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