WE BEEN WITH THEM FOR 12 YEARS AND I CAN ASSURE EVERY ONE THAT WHEN IT COMES DOWN TO CUSTOMER SERVICE YOU CAN NEVER GO WRONG WITH THEM.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
After calling up a few times over the last few weeks and not getting much luck, Lucy was an absolute breath of fresh air. She was so knowledgeable on my PDQ system and helped me update the system, ch... Ver mais
A empresa respondeu
What a pleasure to deal with Serita today. A credit to Paymentsense. A new installation of a card reader was required. Serita talked me through the whole process with ease, patience and in layman'... Ver mais
A empresa respondeu
Chantelle was most helpful. She understood our issue instantly and was able to give, in a very patient manner, very clear and precise instructions of how to get our system corrected. She then... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
We’re all about loving what you do. It’s why we all got into business, right? And our passion is helping small businesses take card payments. It’s our thing. So we’re shaking up the industry. Throwing out the rule book. Taking on the big banks. All to help business owners like you get paid, for less.
Paymentsense
Escrito pela empresa
- Normal business hours? Never heard of them.
- We started Paymentsense because we didn’t think the banks were doing enough for businesses like yours. Paymentsense was built to give you a better service and a little peace of mind. We use the latest technology to make sure you never miss a beat. Our 24/7 UK call centres are powered by real people who have the answers you need. And because even the best tech can go wrong occasionally, we’ll send a new card machine next day if you need one. You can bank on it.
- Hello card machine. Meet till.
- Your card machine and till don’t need to be strangers. Connect™, our clever cloud-based technology, creates a secure link between your card machine and point-of-sale system. This hi-tech love affair is called integrated payments and until we came along, it was out of the reach of all but the biggest companies. Connect allows for quicker, smarter payments. And the best bit… it comes at no extra cost.
- Going fast. It’s kind of our thing.
- You’re not in business until the register is ringing, so the last thing you want is to be kept waiting. At Paymentsense, we know time is money, so we’ll get you up and running quicker than anyone else. Sign up online and you could be taking payments within three days (and online payments in 24 hours). Your card machine works right out of the box and if you need any help, just give us a ring. We’ll pick up quick-smart. Because business can’t wait.
- Strength in numbers
- Since the first mammoth hunt, we humans have done better when we club together. It’s the same with your business and Paymentsense. Unlike the competition, we’re not a bank. What we are is the collective bargaining power of all our wonderful customers, shouting in unison for a better deal. We use that clout to negotiate cheaper rates and pass the savings on to you. And with over 70,000 SMEs (and counting) on board turning over £10 billion a year, we’re just getting started.
Informações de contacto
4,8
Excelente
8 mil opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
dawn is an amazing staff member at…
dawn is an amazing staff member at payment sense and im sticking with them mainly for her, thanks again dawn
8 de julho de 2024
Resposta da Paymentsense
Thank you for the wonderful five-star review, Khuram! It's fabulous to hear about the amazing support you have received from Dawn!
Having sought advice on how our…
Having sought advice on how our business could reduce it's month charges i was directed to Claire. Claire went through our charges explaining in detail before adjusting our payments to a more competitive rate. Obviously Claire was not only professional with the business side but also came over as very friendly and really helpful
8 de julho de 2024
Resposta da Paymentsense
Hi. thanks for your five-star review! It's great to hear about the helpful and friendly service you've received from Claire. Thanks for choosing Paymentsense!
very helpful
5 de julho de 2024
Resposta da Paymentsense
Hi Hitesh, thanks for your five-star review! It's great to hear that you have received such helpful service!
Resposta da Paymentsense
Hi Joseph, thank you so much for your five-star review. We are so happy to hear you have received incredibly helpful service!
I’ve called Paymentsense twice this…
I’ve called Paymentsense twice this week and both times the customer service was excellent.
5 de julho de 2024
Resposta da Paymentsense
Hi Karina, thank you so much for your five-star feedback! We are so happy you have received such excellent and consistent support!
Nothing was to much trouble
Nothing was to much trouble, such a helpful guy.
Gold star
4 de julho de 2024
Resposta da Paymentsense
Hi, thanks for your five-star feedback! It's fantastic to hear about the great service you've received so far. Thanks for choosing Paymentsense!
Very helpful lady when my terminal…
Very helpful lady when my terminal froze she talked me through how to get it working again! As I am absolutely useless at anything technical having someone that could explain what to do was very helpful to me!!
2 de julho de 2024
Resposta da Paymentsense
Hi Paul, thank you for the wonderful five-star review! We are so pleased to hear about the brilliant support you have received!
Chantelle was so nice and kind and went…
Chantelle was so nice and kind and went above and beyond to help me with my account , highly recommend paymentsense thank you so much for all your support
1 de julho de 2024
Resposta da Paymentsense
Thanks for your lovely five-star review! It's fantastic to hear about the helpful and friendly service you've received from Chantelle. Thanks for choosing Paymentsense!
Such patience !
Such patience and helpful call to sort out a query. Sarah was a pleasure to deal with.
28 de junho de 2024
Resposta da Paymentsense
Hi Janis, thanks for your five-star review! It's brilliant to hear about the great service you've received from Sarah. Thanks for choosing Paymentsense!
Thank you Dawn
Firstly I would love to give a honourable mention to Dawn, she helped us with everything she could, what a special member of the team you have at Paymentsense, if it wasn’t for her I would have switched to another provider. Thank you once again Dawn.
25 de junho de 2024
Resposta da Paymentsense
Hi Mem, thank you so much for your five-star feedback! We are so happy to hear you received such special service from Dawn!
Resposta da Paymentsense
Hi David, thank you so much for your five-star review. We are so happy to hear you have received such efficient service!
Resposta da Paymentsense
Hi Ozgur, thank you for your five-star review! We are so happy to hear you have received such helpful support from the team!
Very helpful and very pleasant
Peter was really helpful in solving a query I had, the most helpful person I've spoken to on the phone in months!
19 de junho de 2024
Resposta da Paymentsense
Thanks for your five-star feedback, Michelle! It's great to hear about the excellent service you've received from Peter. Thanks for choosing Paymentsense!
Lottie was very easy to deal with
Lottie was very easy to deal with. Explained everything really well and very professional throughout.
18 de junho de 2024
Resposta da Paymentsense
Hi Paul, thank you for the wonderful five-star review! We are so pleased to hear about Lottie's brilliant support!
I am extremely happy with…
I am extremely happy with payment-sense’s service they are quick agile and friendly. Dawn from customer service is absolutely amazing, she patiently and meticulously checks steps and helps the health of the account. Thank you
17 de junho de 2024
Resposta da Paymentsense
Hi, thanks for your five-star review! It's fantastic to hear about the helpful and friendly service you've received from Dawn. Thanks for choosing Paymentsense!
I have been using this system for the…
I have been using this system for the last 4 years and the product/service was exactly what I was looking for, customer service always outstanding, just have a problem, called and Kevin was absolutely brilliant!
14 de junho de 2024
Resposta da Paymentsense
Hi, thanks for your five-star review! It's fantastic to hear about the outstanding service you've received from Kevin. Thanks for choosing Paymentsense!
Resposta da Paymentsense
Hi Jacqueline, thanks for your five-star review! It's fantastic to hear about the great service you've received so far. Thanks for choosing Paymentsense!
Resposta da Paymentsense
Thank you for the lovely five-star feedback! We are so pleased to hear you have received such great service from the team!
Resposta da Paymentsense
Hi Emma, thank you for the fabulous five-star review! It's wonderful to hear about the helpful service you have received!
excellent service from Darren,
excellent service from Darren,
Very patient & tolerant
12 de junho de 2024
Resposta da Paymentsense
Hi Hannah, thanks for your five-star feedback! It's great to hear about the excellent service you've received from Darren. Thanks for choosing Paymentsense!
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