Pay Weekly Carpets Ltd Opiniões 

2841
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Booked in for an appointment lady came and measured. Said the deposit would be X amount which i paid, after giving me a price. Bit expensive which was fine as do not have the means to pay for it out... Ver mais

Classificada 5 em 5 estrelas

Jonathan was very helpful talked me through all the different carpets to make sure I was getting the best for my home. On the day of fitting I was called with a time he would be coming, lovely frie... Ver mais

Classificada 5 em 5 estrelas

Everyone made it easy for me to apply,and Mathew who came round was so polite and explained everything to me. The fitters came on the time they gave me,they was very polite and fitted the carpet in no... Ver mais

Classificada 5 em 5 estrelas

This is the second time we’ve used Pay Weekly Carpets and we’re just as happy with the results second time round! The fitter was fantastic. He was polite, hard working and made sure it was finished... Ver mais

Informações sobre a empresa

  1. Loja de pisos
  2. também em
  3. Fabricante de carpetes
  4. Loja de camas
  5. Loja de persianas
  6. Loja de sofás

Escrito pela empresa

Proudly operating since 2015, Pay Weekly Carpets is a nationwide, family owned business. With huge expansion, we now cover almost all UK mainland postcodes, with multiple offices and warehouses across each country. Our head office is based in Keighley, West Yorkshire and we have additional premises in Dundee, Birkenhead, Bradford, Hull, Colchester, Swindon and Belfast. What started as just affordable carpets and vinyl's, now includes a huge range of flooring products, made to measure blinds, furniture, electrical items, appliances, garden furniture, artificial grass and much more! We're immensely proud to be the original and largest Pay Weekly provider in the UK. You can find us registered on the FCA website for further peace of mind. As always, we're committed to making home improvements affordable and accessible to all. That's why all our flooring and blinds products are available with no credit checks needed and no interest fees added. All repayment plans for flooring and blinds are over 36 weeks with our super easy in house credit, with payments starting from as little as just £10 per week. You can find real reviews and real customer photos on our social media pages and we're always on hand to help, whether that's through social media, email or phone. You can ask us anything at any time.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 57% das suas opiniões negativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(2841)

667 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Absolutely disgusting experience

Absolutely disgusting experience! They placed a mouldy carpet in my toddlers room!! Totally unacceptable, i paid off 90% of the carpet before It was put down , they said they was going to have some to come take a look and to stop taking more payment yet they kept moving the date, and continue to try and take more payments …its now been a mouth plus since they said they would get Somone out. Refused to replace because apparently they no longer have that carpet in stock…hm very convenient!Also constantly ignoring my complaints or given any recognition to any money back so thats£400 plus pounds gone with nothing to show or product that was suitable or safe . unsafe and poisonous products into your home, might just be the warehouse they use for the area of MANCHESTER but dont risk your money or families safety

21 de setembro de 2026
Opinião espontânea
logótipo da Pay Weekly Carpets Ltd

Resposta da Pay Weekly Carpets Ltd

Hello, this is the 3rd review you have left which is not for our company. We do not have a warehouse in Manchester and we have communicated this numerous times. We do not require you to pay off 90% before fitting and we do not have facilities in Manchester. Please stop leaving reviews for us, you are not our customer.

Classificada 1 em 5 estrelas

I’ve been a customer with pay weekly…

I’ve been a customer with pay weekly Carpets’s for 10yrs + never had problems, until now my fitting was booked for
15th September (rescheduled no carpet apparently)
2nd October rescheduled due to fitter issue
13th October received txt confirmation of my fitting at 8am so lifted the carpets and emptied the room, was rang at 9.05am and told there was a problem with the fitter (again)
Rescheduled 17th October, again removed all items from the lounge and no one showed.
Then received a txt on 18th from the fitter that he was on route, at this point I was just happy to have a carpet! When my carpet was removed from the van it was folded in half, so as you can imagine it was creased beyond belief.
Fitters proceeded to heat the carpet with a heat gun which did improve the creases, but they are far from removed, I’m now left with what can only be described as a ripple effect, so no doubt someone else will have to come back out to rectify the problem.
I can honestly say once the issue with my carpet is resolved I’ll use an alternative company.

18 de outubro de 2026
logótipo da Pay Weekly Carpets Ltd

Resposta da Pay Weekly Carpets Ltd

Hi Kerry,

Thank you so much for taking the time to leave us a review. We're so sorry to hear that this experience has not met your expectations, particularly as one of our long standing loyal customers.

I have passed these comments onto your local team as well as our head office so that we can resolve this swiftly for you. They will be in contact ASAP to rectify these issues.

Thank you - Pay Weekly.

Classificada 3 em 5 estrelas

Could of gave 5 stars

Was ok could of done better fitting was not 100% carpet on stairs is loose the underlay was not done properly not the one to complain but for what I paid for it to be fitted not happy

13 de outubro de 2026
logótipo da Pay Weekly Carpets Ltd

Resposta da Pay Weekly Carpets Ltd

Hi Elizabeth,

Thank you so much for taking the time to leave us a review.
I have passed your comments onto your local fitting team who are going to contact you regarding these issues and come to a resolution for you.

Thank you - Pay Weekly.

Classificada 1 em 5 estrelas

I ordered black carpet for my bedroom…

I ordered black carpet for my bedroom and it's not black. Why would I order grey when the rest of my house is carpeted black. I was told I can have black to match the rest of my house?

20 de outubro de 2026
logótipo da Pay Weekly Carpets Ltd

Resposta da Pay Weekly Carpets Ltd

Hi Emma,

Thank you so much for taking the time to leave us a review. I have had a look at the account and i can see that you have ordered the Herringbone 78 which is a very dark charcoal grey, not a black and the Harlem 78 which is the same colour.

We have never had a jet black or full black carpet and this is apparent from the samples that we bring to your home and our sample photos online.

Classificada 1 em 5 estrelas

Broke picture frame hanging on a wall…

Broke picture frame hanging on a wall that was at a 6ft height. Said oh dear sorry lol and left it at that so who now owes me the money for the picture frame? If they thought it was in the way could of asked me to take it down

20 de outubro de 2026
logótipo da Pay Weekly Carpets Ltd

Resposta da Pay Weekly Carpets Ltd

Hi Bianca! Thank you so much for taking the time to leave us a review.

I'm so sorry to hear your photo frame has been damaged.
As you are aware from the terms in your contract, our fitters are sub contracted and are not employed by us. I would advise you to contact your fitter regarding the damage and reach a solution with them.

We're sorry we cannot assist further. Thank you - Pay Weekly.

Classificada 5 em 5 estrelas

Was amazing

Was amazing. Easy to do, had a quote an week after enquiring. Carpet was fitted swiftly after and it looks great.

19 de outubro de 2026
Classificada 5 em 5 estrelas

Amazing experience

Amazing experience, reliable service. Carpet is amazing quality and the fitters were super friendly and efficient. I couldn’t get my bed out the room to give them a clear canvas to work but they were great and worked around it. 10/10 will continue using the pay weekly service!

19 de outubro de 2026
Classificada 5 em 5 estrelas

Great experience, definitely recommend

A lovely man called Jason came out to do a quote, very friendly and was great at answering all my questions. I waited 2-3 weeks and my carpet was layed by 2 gentlemen, one called Steven. I was amazed at how quick the carpet was layed with such high care and great quality. Can't wait to have my vinyl flooring done after Christmas!

16 de outubro de 2026

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