Booked in for an appointment lady came and measured. Said the deposit would be X amount which i paid, after giving me a price. Bit expensive which was fine as do not have the means to pay for it out... Ver mais
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Leia as opiniões dos outros
Jonathan was very helpful talked me through all the different carpets to make sure I was getting the best for my home. On the day of fitting I was called with a time he would be coming, lovely frie... Ver mais
Firstly the two men that fitted my flooring were extremly professional ,very respectful and courtious i felt totaly at ease with them in my home ,they did an amazing job fitting my laminate floor desp... Ver mais
Easy manageable payments. Great customer service. Friendly and efficient carpet fitters. I will 100% be using Pay Weekly Carpets again. Very happy.
Informações sobre a empresa
Escrito pela empresa
Proudly operating since 2015, Pay Weekly Carpets is a nationwide, family owned business. With huge expansion, we now cover almost all UK mainland postcodes, with multiple offices and warehouses across each country. Our head office is based in Keighley, West Yorkshire and we have additional premises in Dundee, Birkenhead, Bradford, Hull, Colchester, Swindon and Belfast. What started as just affordable carpets and vinyl's, now includes a huge range of flooring products, made to measure blinds, furniture, electrical items, appliances, garden furniture, artificial grass and much more! We're immensely proud to be the original and largest Pay Weekly provider in the UK. You can find us registered on the FCA website for further peace of mind. As always, we're committed to making home improvements affordable and accessible to all. That's why all our flooring and blinds products are available with no credit checks needed and no interest fees added. All repayment plans for flooring and blinds are over 36 weeks with our super easy in house credit, with payments starting from as little as just £10 per week. You can find real reviews and real customer photos on our social media pages and we're always on hand to help, whether that's through social media, email or phone. You can ask us anything at any time.
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Had them out to fit flooring in two…
Had them out to fit flooring in two rooms today absolutely amazing and great quality flooring

Resposta da Pay Weekly Carpets Ltd
The staff when u call the main number
The staff when u call the main number, Terri was one, Theyre so nice & helpful. The carpet fitters were brilliant too, friendly & they cleared any mess. My carpet looks amazing!!! Thank you

Resposta da Pay Weekly Carpets Ltd
Process was easy start to finish
Process was easy start to finish, from ordering to installation. Very reasonably priced! Will be using them for the rest of my house

Resposta da Pay Weekly Carpets Ltd
Great communication and speedy delivery…
Great communication and speedy delivery and fitting! Carpet fitter was very good also.

Resposta da Pay Weekly Carpets Ltd
Really pleased with the quality of my…
Really pleased with the quality of my laminate flooring which i purchased from pay weekly, but very disappointed with the fact that they don't actually install it, I had to get laminate fitters to do it for me
Get fitting just came got on with it…
Get fitting just came got on with it absolutely lovely carpet

Resposta da Pay Weekly Carpets Ltd
Completely disgraceful fitting.
Completely disgraceful fitting.
A child could have done better.
Not acceptable on any account.
Short cuts , long cuts tucked into corners.

Resposta da Pay Weekly Carpets Ltd
The filters were outstanding and the…
The filters were outstanding and the job was done fast and cleanliness was kept

Resposta da Pay Weekly Carpets Ltd
I was amazed with the service I got
I was amazed with the service I got, and how quick it was layer. The quality is outstanding. Thank you for being amazing.

Resposta da Pay Weekly Carpets Ltd
I had no problem with anything
I had no problem with anything, everything went smoothly and the fitting. Carpet has been laid perfect with underlay. Great company will recommend and use again

Resposta da Pay Weekly Carpets Ltd
Great communication throughout and done…
Great communication throughout and done a very good job.

Resposta da Pay Weekly Carpets Ltd
Really good quality carpet
Really good quality carpet, installer was very professional and courteous, installation was very done efficiently.

Resposta da Pay Weekly Carpets Ltd
Lovely carpets installed
Lovely carpets installed. Men turned up roughly when they were supposed to but worked on until it was all done. Just know that scraps wont be taken i didnt see that on the website and had a surprise on the day ( it is on there though) but wasnt too much of an issue. Overall easy to organise, and ended up with a lovely product.

Resposta da Pay Weekly Carpets Ltd
Only thing that needs improvement
It took 6 weeks for Carpet to be delivered and fitted. I had one date cancelled and rebooked. There was not a lot of communication during the wait which worried me slightly.
Now delivered and fitted so my 15month old is able to crawl around safely. I love the quality and colour. Only thing to improve is the customer service between Order and Payment until the delivery. I would recommend and use the service again.
0 stars
⭐ 1 Star
I would strongly advise people to think twice before using Pay Weekly Carpets based on my experience.
The fitters recommended by the company caused damage to my floors during the fitting. They also brought the wrong flooring, failed to supply the required door bars, and took away a significant amount of my flooring without returning what I had specifically asked to have returned.
Unfortunately, my experience with the office/customer service was just as disappointing. I found the communication and customer service extremely poor, and I did not feel that my concerns were dealt with properly or that the situation was resolved satisfactorily.
What should have been a straightforward flooring installation turned into a very stressful and frustrating experience, with damage to my property, incorrect materials, missing items and flooring that was taken away.
I would expect a company to take responsibility when things go wrong and to properly address a customer's concerns. Sadly, that has not been my experience with Pay Weekly Carpets.
I hope the company takes this feedback seriously and reviews both the standard of the fitters they recommend and the way customer complaints are handled.

Resposta da Pay Weekly Carpets Ltd
The measurements where wrong on our…
The measurements where wrong on our carpel for the bedroom. The carpet was smaller.
So had to wait 2/3 weeks on the right measured carpet getting delivered.
Apart from that the service was good. A nice good quality carpet.
It would be beneficial. To have a more better time slot rather than 8-6pm.
Twice this happened to us. Maybe a better service if you say morning or afternoon. Instead of getting a call. 15 minutes before they arrive. Leaving someone sitting in the house all day.
On two occasions. Isn’t great.
Especially seen as we had to wait 2 days in for the same carpet and room. And never got fitting till after 4pm.
Quick and easy installation
Quick and easy installation, only took 1 hour for a very large room, very friendly guy also, I forgot his name but he made me and my dad feel comfortable

Resposta da Pay Weekly Carpets Ltd
Fantastic company
Really happy with the service from start to finish! The team were friendly, helpful and professional, and the carpet looks absolutely lovely. The quality is great and it has completely transformed the room. Everything was done efficiently and to a really high standard. I would definitely recommend this company to anyone looking for new carpets. I’ll definitely be using them again!

Resposta da Pay Weekly Carpets Ltd
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