Pay Weekly Carpets Ltd Opiniões 

2849
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Booked in for an appointment lady came and measured. Said the deposit would be X amount which i paid, after giving me a price. Bit expensive which was fine as do not have the means to pay for it out... Ver mais

Classificada 5 em 5 estrelas

Jonathan was very helpful talked me through all the different carpets to make sure I was getting the best for my home. On the day of fitting I was called with a time he would be coming, lovely frie... Ver mais

Classificada 5 em 5 estrelas

Firstly the two men that fitted my flooring were extremly professional ,very respectful and courtious i felt totaly at ease with them in my home ,they did an amazing job fitting my laminate floor desp... Ver mais

Classificada 5 em 5 estrelas

Easy manageable payments. Great customer service. Friendly and efficient carpet fitters. I will 100% be using Pay Weekly Carpets again. Very happy.

Informações sobre a empresa

  1. Loja de pisos
  2. também em
  3. Fabricante de carpetes
  4. Loja de camas
  5. Loja de persianas
  6. Loja de sofás

Escrito pela empresa

Proudly operating since 2015, Pay Weekly Carpets is a nationwide, family owned business. With huge expansion, we now cover almost all UK mainland postcodes, with multiple offices and warehouses across each country. Our head office is based in Keighley, West Yorkshire and we have additional premises in Dundee, Birkenhead, Bradford, Hull, Colchester, Swindon and Belfast. What started as just affordable carpets and vinyl's, now includes a huge range of flooring products, made to measure blinds, furniture, electrical items, appliances, garden furniture, artificial grass and much more! We're immensely proud to be the original and largest Pay Weekly provider in the UK. You can find us registered on the FCA website for further peace of mind. As always, we're committed to making home improvements affordable and accessible to all. That's why all our flooring and blinds products are available with no credit checks needed and no interest fees added. All repayment plans for flooring and blinds are over 36 weeks with our super easy in house credit, with payments starting from as little as just £10 per week. You can find real reviews and real customer photos on our social media pages and we're always on hand to help, whether that's through social media, email or phone. You can ask us anything at any time.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 57% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(2849)

669 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Had them out to fit flooring in two…

Had them out to fit flooring in two rooms today absolutely amazing and great quality flooring

6 de outubro de 2026
logótipo da Pay Weekly Carpets Ltd

Resposta da Pay Weekly Carpets Ltd

Hi Charmain, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Classificada 5 em 5 estrelas

The staff when u call the main number

The staff when u call the main number, Terri was one, Theyre so nice & helpful. The carpet fitters were brilliant too, friendly & they cleared any mess. My carpet looks amazing!!! Thank you

6 de outubro de 2026
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Resposta da Pay Weekly Carpets Ltd

Hi Nicola, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Classificada 5 em 5 estrelas

Process was easy start to finish

Process was easy start to finish, from ordering to installation. Very reasonably priced! Will be using them for the rest of my house

6 de outubro de 2026
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Resposta da Pay Weekly Carpets Ltd

Hi Paige, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Classificada 5 em 5 estrelas

Great service

28 de setembro de 2026
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Resposta da Pay Weekly Carpets Ltd

Hi Clare, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Classificada 5 em 5 estrelas

Great communication and speedy delivery…

Great communication and speedy delivery and fitting! Carpet fitter was very good also.

29 de setembro de 2026
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Resposta da Pay Weekly Carpets Ltd

Hi Amanda, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Classificada 5 em 5 estrelas

Get fitting just came got on with it…

Get fitting just came got on with it absolutely lovely carpet

5 de outubro de 2026
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Resposta da Pay Weekly Carpets Ltd

Hi Dawn, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Classificada 1 em 5 estrelas

Completely disgraceful fitting.

Completely disgraceful fitting.
A child could have done better.
Not acceptable on any account.
Short cuts , long cuts tucked into corners.

28 de setembro de 2026
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Resposta da Pay Weekly Carpets Ltd

Hi Amanda, thank you so much for taking the time to leave us a review. Im so sorry to hear that your installation has not met our usual standards.
I can see from the notes on your account that a service call has already been booked for you for the 8th and then we can rectify the issues raised.
Thank you.

Classificada 5 em 5 estrelas

The filters were outstanding and the…

The filters were outstanding and the job was done fast and cleanliness was kept

28 de setembro de 2026
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Resposta da Pay Weekly Carpets Ltd

Hi Christopher, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Classificada 5 em 5 estrelas

I was amazed with the service I got

I was amazed with the service I got, and how quick it was layer. The quality is outstanding. Thank you for being amazing.

5 de outubro de 2026
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Resposta da Pay Weekly Carpets Ltd

Hi Veronica, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Classificada 5 em 5 estrelas

Very nice work!!

5 de outubro de 2026
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Resposta da Pay Weekly Carpets Ltd

Hi Irina, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Classificada 5 em 5 estrelas

I had no problem with anything

I had no problem with anything, everything went smoothly and the fitting. Carpet has been laid perfect with underlay. Great company will recommend and use again

28 de setembro de 2026
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Resposta da Pay Weekly Carpets Ltd

Hi Sara, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Classificada 5 em 5 estrelas

Great communication throughout and done…

Great communication throughout and done a very good job.

28 de setembro de 2026
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Resposta da Pay Weekly Carpets Ltd

Hi Lou, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Classificada 5 em 5 estrelas

Really good quality carpet

Really good quality carpet, installer was very professional and courteous, installation was very done efficiently.

5 de outubro de 2026
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Resposta da Pay Weekly Carpets Ltd

Hi Stephen, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Classificada 5 em 5 estrelas

Lovely carpets installed

Lovely carpets installed. Men turned up roughly when they were supposed to but worked on until it was all done. Just know that scraps wont be taken i didnt see that on the website and had a surprise on the day ( it is on there though) but wasnt too much of an issue. Overall easy to organise, and ended up with a lovely product.

24 de setembro de 2026
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Resposta da Pay Weekly Carpets Ltd

Hi Bea, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Classificada 3 em 5 estrelas

Only thing that needs improvement

It took 6 weeks for Carpet to be delivered and fitted. I had one date cancelled and rebooked. There was not a lot of communication during the wait which worried me slightly.
Now delivered and fitted so my 15month old is able to crawl around safely. I love the quality and colour. Only thing to improve is the customer service between Order and Payment until the delivery. I would recommend and use the service again.

2 de outubro de 2026
Classificada 1 em 5 estrelas

0 stars

⭐ 1 Star
I would strongly advise people to think twice before using Pay Weekly Carpets based on my experience.
The fitters recommended by the company caused damage to my floors during the fitting. They also brought the wrong flooring, failed to supply the required door bars, and took away a significant amount of my flooring without returning what I had specifically asked to have returned.
Unfortunately, my experience with the office/customer service was just as disappointing. I found the communication and customer service extremely poor, and I did not feel that my concerns were dealt with properly or that the situation was resolved satisfactorily.
What should have been a straightforward flooring installation turned into a very stressful and frustrating experience, with damage to my property, incorrect materials, missing items and flooring that was taken away.
I would expect a company to take responsibility when things go wrong and to properly address a customer's concerns. Sadly, that has not been my experience with Pay Weekly Carpets.
I hope the company takes this feedback seriously and reviews both the standard of the fitters they recommend and the way customer complaints are handled.

28 de setembro de 2026
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Resposta da Pay Weekly Carpets Ltd

Hi Tyler,

Thank you so much for taking the time to leave us a review. I am so sorry to hear that your experience was not our usual high standard of service.

I have just taken a look at the account and i can see that this has been dealt with internally by our head office and we only delivered the flooring, we were not involved with the installation.

We will absolutely take your feedback on board and this will help us to improve our services in the future.

Thank you - Pay Weekly.

Classificada 3 em 5 estrelas

The measurements where wrong on our…

The measurements where wrong on our carpel for the bedroom. The carpet was smaller.
So had to wait 2/3 weeks on the right measured carpet getting delivered.
Apart from that the service was good. A nice good quality carpet.

It would be beneficial. To have a more better time slot rather than 8-6pm.
Twice this happened to us. Maybe a better service if you say morning or afternoon. Instead of getting a call. 15 minutes before they arrive. Leaving someone sitting in the house all day.
On two occasions. Isn’t great.
Especially seen as we had to wait 2 days in for the same carpet and room. And never got fitting till after 4pm.

25 de setembro de 2026
Classificada 5 em 5 estrelas

Quick and easy installation

Quick and easy installation, only took 1 hour for a very large room, very friendly guy also, I forgot his name but he made me and my dad feel comfortable

1 de outubro de 2026
logótipo da Pay Weekly Carpets Ltd

Resposta da Pay Weekly Carpets Ltd

Hi Samantha, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

Classificada 5 em 5 estrelas

Fantastic company

Really happy with the service from start to finish! The team were friendly, helpful and professional, and the carpet looks absolutely lovely. The quality is great and it has completely transformed the room. Everything was done efficiently and to a really high standard. I would definitely recommend this company to anyone looking for new carpets. I’ll definitely be using them again!

2 de outubro de 2026
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Resposta da Pay Weekly Carpets Ltd

Hi Danielle, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!

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