I have been contacting Pedal Cover regarding home and cycle insurance for quite a few years now, and have been given lots of valuable advice, cost savings tips etc during that time. The staff are alw... Ver mais
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Leia as opiniões dos outros
Quotation received for a renewal wasn't upheld when I renewed online. I was charged £20 more! The premium seems expensive for a small, 2 bed house. I've had to insure only my very best bikes for wh... Ver mais
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The team at pedal cover were very communicative and accommodating to the situation I was in (after crashing my bike). The process of providing details was relatively simple and Jonathan was a great he... Ver mais
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Accurate quote and very competitive prices! Over £200 cheaper than my previous insurance provider for 2 ebikes. Add ons were easily applied and website easy navigate with online form easy to complete.... Ver mais
A empresa respondeu
Informações sobre a empresa
- Companhia de seguros de bicicleta
- Companhia de seguros de habitação
- Agência de seguros
- Companhia de seguros de desporto
- Companhia de seguros de viagem
Sobre Pedal Cover
Escrito pela empresa
Pedal Cover provides specialist insurance for cyclists in the UK.
We arrange bicycle insurance, home insurance for cyclists, and cycle travel insurance.
Our products are designed around how cyclists actually ride, store, and travel with their bikes, rather than generic household or travel assumptions. We work with established UK insurers to provide clear, appropriate cover for different types of cyclists and households.
We arrange bicycle insurance, home insurance for cyclists, and cycle travel insurance.
Our products are designed around how cyclists actually ride, store, and travel with their bikes, rather than generic household or travel assumptions. We work with established UK insurers to provide clear, appropriate cover for different types of cyclists and households.
Informações de contacto
Abbey Road, Ewenny, CF35 5BN, Vale of Glamorgan, Reino Unido
- 0800 121 4424
- enquiries@pedalcover.co.uk
- www.pedalcover.co.uk
4,5
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Had a renewal for £1317
Had a renewal for £1317. Went on line and got a quote for £442. Would have been appreciated if we had been told about this different policy.
1 de agosto de 2024
Resposta da Pedal Cover
Hi Ross. As discussed, the online quote you found was for a very different type of policy than the one you’ve had with us for many years. Therefore, we provided a renewal quote based on the requirements we have previously covered for you, which wouldn't have been covered by the online quote. We're delighted to have you with us for another year and are pleased to offer an alternative product that meets your needs. Stay safe, Team Pedal Cover.
Resposta da Pedal Cover
Hi David, Thanks for taking the time to leave us a review. Glad you are happy with the user experience. Stay safe, Team Pedal Cover
This felt different to your normal…
This felt different to your normal insurance experience. I spoke with the same person each time and I get that understood our strange cycling world.
25 de julho de 2024
Resposta da Pedal Cover
Hi Jonathan, thanks for taking the time to leave us a review, it really means a lot! Looks like you were dealing with Joe, I've passed your feedback onto Joe's line manager. If you need anything further, don't hesitate to ask. Happy Cycling, Team Pedal Cover
Smooth & efficient renewal
Smooth & efficient renewal. Slight price increase on last year
24 de julho de 2024
Resposta da Pedal Cover
Hi Clare, Thanks for the review. We've tried our hardest to keep renewal premiums down as much as possible despite the current market increases and we thank you for your continued support over the years - it truly is appreciated. Stay safe & Happy Cycling, Team Pedal Cover
Good cover for those with eBikes.
23 de julho de 2024
Resposta da Pedal Cover
Hi David,, Thanks for taking the time to leave us a review, much appreciated. Glad you are happy with the cover for your E-Bike. Stay safe, Team Pedal Cover
Around great service a good premiums
22 de julho de 2024
Resposta da Pedal Cover
Hi Simon, Thanks for taking the time to leave us a review and glad that you felt the service was great. Always happy to answer any questions you may have. Stay safe, Team Pedal Cover
Useless, didn't cover bike where I live despite one of the most secure places
Locked with two gold sold secure locks (150pounds each) to the strongest immovable object, in underground parking garage with 24h concierge, CCTV and residents-only access, in the building I live. E-bike was stolen (locks cut), and even though they cover a "hallway" with residents-only access, and even though there's literally a hallway leading up or the car park, with no additional security, they decide not to cover it.
Complaints procedure was no help either, so I'm now working with a solicitor to take matter to ombudsman. Any reasonable person reading policy detail would agree my situation is covered, company chooses extremely narrow reading to avoid paying out.
10 de julho de 2024
Opinião espontânea
Resposta da Pedal Cover
Hello Cristi,
I am sorry to read that you disagree with our claim decision and complaint assessment. We do not agree with your view that an underground carpark could be classified in the same way as a hallway. I can see that our complaint staff have reviewed your case and included all of the details you would need in order to submit your appeal to the Financial Ombudsman service. Yours sincerely, Team Pedal Cover
Excellent service for both bikes and…
Excellent service for both bikes and homes. 😊
23 de julho de 2024
Resposta da Pedal Cover
Hi Mandy, Thanks for taking the time to leave us a review and glad that you felt the service was excellent. Always happy to answer any questions you may have. Stay safe, Team Pedal Cover
Resposta da Pedal Cover
Hi David, thanks for the review, much appreciated! Give us a shout if you need anything further. Happy cycling, Team Pedal Cover
Clear spoken knowledgeable handler very…
Clear spoken knowledgeable handler very pleased with his helpfulness
22 de julho de 2024
Resposta da Pedal Cover
Hi Michael, Thanks for taking the time to leave us a review. We would love your feedback on what we could have done to earn that extra star? Happy Cycling, Team Pedal Cover
Brilliant
Fantastic advice and service from the Pedal Cover team in setting up a policy that suited my slightly non-standard requirements.
19 de julho de 2024
Opinião espontânea
Resposta da Pedal Cover
Hi Alex, cheers for the review, much appreciated! Give us a shout if you need anything further. Happy cycling, Team Pedal Cover
Good choice for active holiday
The cover was very comprehensive and the website very straightforward to use.
9 de julho de 2024
Resposta da Pedal Cover
Hi Katharine, Thanks for taking the time to leave us a review. Glad you are happy with the product and website. Stay safe and enjoy your trip! Team Pedal Cover
The best in Britain
The best in Britain. Responsive, professional and knowledgeable.
4 de julho de 2024
Resposta da Pedal Cover
Hi Alun, Thanks so much for the glowing review and for your continued support over the years - it truly is appreciated. Stay safe & Happy Cycling, Team Pedal Cover
Easy to navigate website and good value…
Easy to navigate website and good value cover.
9 de julho de 2024
Resposta da Pedal Cover
Hi Christian, Thanks for taking the time to leave us a review. We would love your feedback on what we could have done to earn that extra star? Happy Cycling, Team Pedal Cover
Resposta da Pedal Cover
Hi Jonathan, Thanks for taking the time to leave us a review. Glad you are happy with the product and price. Stay safe, Team Pedal Cover
I got a timely reminder
I got a timely reminder that my insurance was due for renewal, it was easy to go on line and check the policy. I needed to make a few changes which was straightforward.
My policy after at least five years is still less than what I was paying before I moved to Pedal Cover.
16 de junho de 2024
Resposta da Pedal Cover
Hi Eileen, Thanks for the review and for renewing with us for another year! Happy Cycling and stay safe, Team Pedal Cover
Easy to deal with and good price
18 de junho de 2024
Resposta da Pedal Cover
Hi Mark, Thanks for taking the time to leave us a review. Always happy to assist in any way. Stay safe, Team Pedal Cover
Resposta da Pedal Cover
Hi Michael, cheers for the review, much appreciated! Give us a shout if you need anything further. Happy cycling, Team Pedal Cover
Easy Renewal
I am an existing customer and was looking to renew. Contacted Joe who was very helpful, informative and answered my questions. Very happy with Pedal Cover insurance price that would be hard to beat. I would highly recommend.
18 de junho de 2024
Resposta da Pedal Cover
Hi Malcolm, Thanks for the review and for renewing with us for another year! I've passed your feedback onto Joe's line manager too. Happy Cycling and stay safe, Team Pedal Cover
Great customer experience from Joe
Great customer experience from Joe, super helpful when answering all questions I had when insuring my e-bike. Super impressed and highly recommend anyone looking for home/e-bike insurance
17 de junho de 2024
Opinião espontânea
Resposta da Pedal Cover
Hi Michael, Thanks for taking the time to leave us a review, it really means a lot! I've passed your feedback onto Joe's line manager too. if you need anything further, don't hesitate to ask. Team Pedal Cover
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