Penwizard Opiniões 

1198
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I think you added some new books on Penwizard. But I want that website of Penwizard will be opened, just updated with new books!

Classificada 2 em 5 estrelas

I ordered book for my grandson Tucker Warner, and his last name was misspelled, I tried to correct it within minutes, but got no answer from you. Then I emailed your company 2 times to ask for help co... Ver mais

Classificada 5 em 5 estrelas

Loved the finished books, they look amazing and will make excellent gifts. The process of creating and ordering was very simple and the prices were reasonable. I would only suggest sending via tracked... Ver mais

Classificada 5 em 5 estrelas

My kids will love their books, good quality and the novelty of seeing themselves on the same pages as their favourite characters will amaze them, can’t wait to gift them. Now just waiting for some mor... Ver mais

Informações sobre a empresa

  1. Livraria
  2. também em
  3. Editora
  4. Livraria infantil
  5. Loja infantil

Informação fornecida por diversas fontes externas

Penwizard offers personalised children's books of the highest quality. Your child can star in a storybook with their favourite children's characters. It's easy to customise the illustrations by creating your child's character and adding their name and more! These books make the most unique and personalised gifts for any occasion!


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
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Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(1198)

2 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Lost Order/No Reply from Pen Wizard

My order has been lost in the mail. I have contacted Pen Wizard and haven't received any reply. I have contacted the courier who did reply but was not helpful at all. This was a Christmas present for my son. I wouldn't recommend purchasing from Pen Wizard.

20 de dezembro de 2023
Opinião espontânea
logótipo da Penwizard

Resposta da Penwizard

Hello,

Thank you for your review.

I am sorry to hear that your order has not arrived yet. Can you please email customercare@penwizard.com, and the team will be happy to look into this for you.

Kind Regards,
Penwizard

Classificada 5 em 5 estrelas

Personalized Peppa Book

I am so pleased with the personalized book! I cannot wait to give it to my daughter for Christmas. The graphics are great, the story is clever, and the shopping experience was so easy. I was amazed how quickly the book arrived! Definitely would recommend to anyone

1 de dezembro de 2023
Classificada 3 em 5 estrelas

Nice cover, wrong book

I ordered a ninjago book for my son's birthday. It was delivered and I put it aside. A few days ago I decided to skim through it and realized it was the correct cover but on a completely different book. I contacted them immediately and though they were willing to correct the mistake, the replacement book will not arrive on time.

30 de novembro de 2023
Classificada 2 em 5 estrelas

I ordered book for my grandson Tucker…

I ordered book for my grandson Tucker Warner, and his last name was misspelled, I tried to correct it within minutes, but got no answer from you. Then I emailed your company 2 times to ask for help correcting his last name, and never got an answer back. We received book with 10 days, but it looks terrible with name wrong Warne, he noticed it right away, I felt so bad, I paid alot of money for incorrect name.

27 de novembro de 2023
Classificada 3 em 5 estrelas

OK - Could do some improvement

Plus - The configuring and ordering of the book was good
Minus - We ordered three books and when they came, two of them were correct and one was not ours (wrong name and book)
Plus - When I emailed, they quickly got me the correct book (faster than normal)
Minus - The books both times came in a small folder. The last book had two good size creases in it. Maybe use something better to send the books. They did offer to replace the last book.

27 de novembro de 2023
logótipo da Penwizard

Resposta da Penwizard

Hello Jerry,

Thank you for your review.

If you contact the Customer Care team, attaching some photos of the damage to the book, they will be happy to assist.

Kind Regards,
Penwizard

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