I have been a customer of PGS for many years and wouldn't go anywhere else. Their range of products is amazing with many different variables for the same item so birthdays, weddings, retirement etc... Ver mais
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Leia as opiniões dos outros
I ordered a personalised pen for my partner. I was informed by Evri that it would arrive between 1230-1430 on 13th August. Then I had an update saying it was delayed until 14th August. It was actually... Ver mais
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Ordered a custom and personalised beer glass Monday night and arrived Wednesday afternoon. The print and glass is really good quality, with the print being perfectly centralised, absolutely over the m... Ver mais
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I put a negative review on with two stars . Personalised Gifts replied stating how sorry they were and would I send the order number . This obviously looked to the world that they actually cared .... Ver mais
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Informações sobre a empresa
Sobre Personalised Gifts Shop
Escrito pela empresa
Created By You, Made By Experts
Personalised Gifts Shop has it all covered; from Birthday Gifts to Wedding Gifts, Anniversary Gifts to Christmas Gifts, you'll find tons of joyful and unforgettable Personalised Gifts for all tastes and budgets in just a few clicks. All our gifts are customised and dispatched by experts almost the same day, with a next-day delivery option always available. 95% of our customers were delighted with our custom-made gifts & the shopping experience! Go on, read some of our happy customers' reviews :)
Personalised Gifts Shop has it all covered; from Birthday Gifts to Wedding Gifts, Anniversary Gifts to Christmas Gifts, you'll find tons of joyful and unforgettable Personalised Gifts for all tastes and budgets in just a few clicks. All our gifts are customised and dispatched by experts almost the same day, with a next-day delivery option always available. 95% of our customers were delighted with our custom-made gifts & the shopping experience! Go on, read some of our happy customers' reviews :)
Informações de contacto
UNIT A1 BAIRD COURT, NN8 6QJ, Wellingborough, Reino Unido
- ask@personalisedgiftsshop.co.uk
- www.personalisedgiftsshop.co.uk
4,3
Excelente
4 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service and quality
The aprons I bought were of excellent quality and I especially love a pocket in an apron - so useful. The order was delivered very quickly and the wording I requested was perfect.. Staff very helpful too.
21 de abril de 2026
Opinião espontânea
Resposta da Personalised Gifts Shop
Thank you so much for your lovely feedback. We’re really pleased to hear you’re happy with the quality of the aprons and that the pocket has been so useful. It’s great to know your order arrived quickly and that the personalisation was just right. We truly appreciate your kind words about our team as well.
Ordered 3 personalised gifts over a…
Ordered 3 personalised gifts over a week ago, which were meant for my husband’s birthday which is in a couple of days now. They emailed me yesterday saying my parcel was sent back to them and they want more money to resend it to me. What a bunch of jokers. Total scammers. I am so disappointed. Now I’ll have to order from elsewhere and it’s too late for it to come in time for his birthday now
12 de abril de 2026
Opinião espontânea
Resposta da Personalised Gifts Shop
We’re really sorry to hear about your experience and understand how frustrating this must be, especially with your husband’s birthday so close. Rest assured that we have already arranged for your parcel to be resent free of charge, and it is now on its way to you. Once again, we apologise for the inconvenience caused and hope it reaches you in time.
Excellent company, great customer service.
I ordered a personalised water bottle for my husband. The first one dispatched fine but the delivery company messed up and I did not receive the correct parcel. As soon as I contacted PGS they organised for a replacement to be sent which I received in the same week. Once it arrived it was fantastic, looked really good and my husband was very happy with the gift. I cannot recommend this company enough - they are courteous and professional and I will definitely be ordering from them again.
13 de abril de 2026
Opinião espontânea
Resposta da Personalised Gifts Shop
Thank you so much for your kind review. We’re really sorry again for the initial delivery issue, but we’re so pleased we could get a replacement to you quickly and that you were happy with the final product. It means a lot to hear your husband loved his gift, and we truly appreciate your support.
Placed an order and it was delivered 2…
Placed an order and it was delivered 2 days later! All items were personalised and high quality. I ordered 2 glasses, 2 mugs and a wooden tea board. It was all wrapped up very well and nothing was broken. I’m very happy with my purchase and will definitely use this company again
25 de outubro de 2025
Opinião espontânea
Resposta da Personalised Gifts Shop
Thank you so much for your lovely review. We are really pleased to hear that your order arrived quickly and that you were happy with the quality and packaging of your items. It means a lot to us that you would choose to shop with us again, and we look forward to creating more personalised gifts for you in the future.
Couldn't be so please with the many product's I have received
Quality of my gifts are 100% .Customer service is one of the best I've had to communicate with ..Thank You for sorting out my mistake with the cushion cover I missed ...My son will love the gifts his children will hand to him Fathers Day .Thanks
13 de abril de 2026
Opinião espontânea
Resposta da Personalised Gifts Shop
Thank you so much for your lovely feedback. We are really pleased to hear you were happy with the quality of your gifts and that our team could help with your cushion cover. It means a lot to us, and we hope your son loves his Father’s Day presents.
Great company and lovely gifts
Great company, part of my order didn’t come in the first delivery, but they sent it out a second delivery straight away great high quality items and very kind and helpful customer service, highly rate them.
10 de abril de 2026
Opinião espontânea
Resposta da Personalised Gifts Shop
Thank you so much for your lovely feedback. We are really pleased to hear that you are happy with the quality of your items and that our team was able to resolve things quickly for you. Your kind words mean a lot to us.
Lovely product speedy service
Lovely product, quickly produced and delivered. Well packaged. Would definitely recommend and use again.
10 de abril de 2026
Opinião espontânea
Resposta da Personalised Gifts Shop
Thank you so much for your kind words. We are really pleased to hear that you were happy with the product and the service you received. We truly appreciate your recommendation and hope to see you again soon.
Would highly recommend
Would highly recommend, good quality and very fast dispatch and delivery. Many thanks to Charlotte who helped with my query.
8 de abril de 2026
Opinião espontânea
Resposta da Personalised Gifts Shop
Thank you so much for your kind words and recommendation. We are really pleased to hear you were happy with the quality and speedy delivery, and we will be sure to pass your lovely feedback on to Charlotte.
Very professional company to deal with
Very professional company to deal with.
Had a delivery issue which was promptly dealt with and resolved.
Highly recommend and will use again.
6 de março de 2026
Opinião espontânea
Resposta da Personalised Gifts Shop
Thank you so much for your kind words. We are really pleased to hear that the issue with your delivery was resolved quickly and that you were happy with the service you received. We truly appreciate your recommendation and look forward to helping you again in the future.
Fantastic customer care
After a mess up from myself, typing my email incorrect, customer service, Charlotte, were brilliant, resolving the problem as quick as my flower vase arriving on the door step, the item is perfect for my mums 80th birthday and would highly recommend this company for their products and customer care, here’s to my next order.
Karen & Rob
30 de março de 2026
Opinião espontânea
Resposta da Personalised Gifts Shop
Thank you so much Karen and Rob for your lovely review. We are really glad Charlotte was able to help get everything sorted quickly, and that the vase arrived in time for such a special occasion. It means a lot to hear you would recommend us, and we look forward to your next order.
Awful company
Awful company, do not purchase anything from them!! I paid £4.99 for express delivery (website states 1-2 days delivery) I’m currently on day 3 and still no parcel. Poor customer service… they weren’t interested… just stated “sometimes there can be delays outside of anyone’s control.” Not good enough.
1 de abril de 2026
Opinião espontânea
Resposta da Personalised Gifts Shop
We are really sorry to hear about your experience and the frustration this has caused. As our products are made to order, we do advise on our website that there is a processing time before orders are dispatched. Having reviewed your order, we can see that it was dispatched within the advertised timeframe and delivered the following day in line with the delivery service selected. That said, we do appreciate your feedback.
Lovely cup
Lovely cup. There was a slight issue with delivery but was sorted swiftly by the team. Thank you x
23 de março de 2026
Opinião espontânea
Resposta da Personalised Gifts Shop
Thank you so much for your kind words. We’re really pleased you love the cup, and we appreciate your patience while we sorted the delivery issue. It means a lot to us that you took the time to share your experience.
When my original order arrived the was…
When my original order arrived the was a small piece of damage to the corner of the box I reported this to PGS and they immediately rectified by replacing the box which arrived the very next day
Excellent service from Charlotte would certainly recommend this company
21 de março de 2026
Opinião espontânea
Resposta da Personalised Gifts Shop
Thank you so much for taking the time to share your feedback. We are really pleased to hear that Charlotte was able to resolve this quickly for you and that you were happy with the service provided. Your kind words and recommendation mean a great deal to us.
Excellent service
Ordered Friday morning and delivered Saturday morning, fantastic service
20 de março de 2026
Opinião espontânea
Resposta da Personalised Gifts Shop
Thank you so much for your kind words. We are really pleased to hear that your order arrived quickly and that you were happy with the service. We truly appreciate your support and hope to see you again soon.
Fabulous embroidered aprons
I stupidly tried to order just before Chirstmas. . . I was asked to try in the New Year, which was expected really. I remembered recently and placed an order. I supplied art work and this lovely company came back with mock ups. Inside the week, my aprons were embroidered, sent and arrived! A marvel really. The aprons look fabulous and I'm so impressed. It's great to know I have a go to place for embroidered logo items like this. Would highly recommend.
20 de março de 2026
Opinião espontânea
Resposta da Personalised Gifts Shop
Thank you so much for your kind words and for coming back to place your order with us. We’re really pleased to hear you were happy with the mock ups, turnaround time and the finished aprons. It means a lot to know you would recommend us, and we look forward to helping you again in the future.
Excellent service and fabulous…
Excellent service and fabulous products.
Used many times and always had the same great service.
Fast delivery, great products and very helpful staff.
9 de março de 2026
Opinião espontânea
Resposta da Personalised Gifts Shop
Thank you so much for your kind words and continued support. It really means a lot to us that you have chosen to shop with us multiple times and had such a positive experience on each occasion. We are delighted to hear you are happy with our products, delivery and service, and we look forward to helping you again in the future.
Alison
I've used this company for years, always quality products, Brilliant customer service.
Needed my order in a hurry, they sorted my problem for me.
Products have been of good quality and great value for money. Prompt reply when I've needed to contact them.
Tracking system works well.
Highly recommend.
19 de março de 2026
Opinião espontânea
Resposta da Personalised Gifts Shop
Thank you so much for your kind words and for your continued support over the years. We are really pleased to hear that you are happy with the quality of our products and our customer service. It is always our aim to help wherever we can, especially when things are needed in a hurry. Your recommendation means a great deal to us.
Beautiful product
I was delighted with my purchase. It was beautifully made to a high quality and came very well wrapped to protect it from being broken. The personalisation is really lovely and made it very special. I will buy from this company again.
16 de março de 2026
Opinião espontânea
Resposta da Personalised Gifts Shop
Thank you so much for your kind words. We are delighted to hear that you were pleased with the quality and personalisation, and that it arrived safely. It truly means a lot to us that you would choose to shop with us again.
5 Star Service and 5 Star Products - great wedding ideas
I availed the services of PGS for the first time in March 2026.
i was really impressed with the UX/ UI on their website.
super easy to use and search for products. I was looking for wedding gifts and they offer a large selection of ideas. The proposition extends beyond wedding gifts
Good arrived on time and in tact. super impressed with the wooden bottle box and the quality of the engraving
There was an issue with one of three orders i placed - the damaged item was replaced with zero hassle and super customer service
in summary - this company offers excellent products, supported by excellent service. Highly recommended
12 de março de 2026
Opinião espontânea
Resposta da Personalised Gifts Shop
Thank you so much for your kind and thoughtful review. We are really pleased to hear that you enjoyed using our website and were happy with the quality of your order. It is great to know our team was able to resolve the issue quickly and make things right for you. Your feedback means a lot to us and we truly appreciate your support.
5/5 - Exceeded Expectations!
Ordered on the Thursday and it had arrived by the Friday with express delivery. So impressed by this company, great prices for customisation, super fast service and I love that it’s family-run too. The item I ordered seems great quality too, hopefully the recipient will like it! Will definitely be ordering more gifts from here in the future when I need them :)
14 de março de 2026
Opinião espontânea
Resposta da Personalised Gifts Shop
Thank you so much for your kind words, it really means a lot to us as a family run business. We are delighted to hear you were happy with the speed, quality and value of your order. We hope the recipient loves it just as much, and we look forward to creating more gifts for you in the future.
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