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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Great store but bought a dog toy on reviews for a product! The toy was expensive and triple stitched for durability and the reviews were apparently positive! Nope 1 review at 3 stars and I cannot leav... Ver mais

Classificada 5 em 5 estrelas

Have been visiting Pets Corner for many years with my wife and our dog Bolt. The selection of toys, accessories, special treats and biscuits are excellent and the staff who obviously are animal lover... Ver mais

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Classificada 5 em 5 estrelas

Great range of tasty cat food leaving nothing in his bowl. Staff always happy and helpful and know exactly which item to suggest for my cats requirement. A loyalty card would be so beneficial, in li... Ver mais

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Classificada 5 em 5 estrelas

There’s a great range of products for our dogs at Pets Corner. I particularly like the range of fresh natural dog treats such as rabbits ears and different chews which help to keep our dogs’ teeth i... Ver mais

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Informações sobre a empresa

  1. Loja de artigos para animais de estimação
  2. Loja de animais de estimação

Informação fornecida por diversas fontes externas

Family run pet shop since 1968, find different and superior quality food and accessories and staff properly trained promoting ethical policies - come see the Pets Corner difference!


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

We went to puppy club on Saturday…

We went to puppy club on Saturday morning. Which is ran superbly by the staff, lots of really nice products, knowledgeable staff.

29 de novembro de 2025
Opinião espontânea
logótipo da Pets Corner

Resposta da Pets Corner

Hi Laurence, thank you for your review. It's great to hear that you think our puppy hour is superbly run and our team is knowledgeable.

Classificada 5 em 5 estrelas

I was so impressed with the range

I was so impressed with the range of toys and treats on offer when purchasing for a kitten! I’d say it’s the best range I’ve seen in any shop! I had a quick browse of the other relevant ranges for our pets. Jack was very knowledgeable and advised on what toys was best for the kittens age. I will be returning for sure!

28 de novembro de 2025
Opinião espontânea
logótipo da Pets Corner

Resposta da Pets Corner

Hello Gillian, thank you for sharing your review. We are delighted to hear that we impressed you with the range of items we stock for your kitten, and it's wonderful to hear that Jack wowed you with their knowledge and advised on suitable toys that your kitten would enjoy.

Classificada 5 em 5 estrelas

The staff in the Northampton branch at…

The staff in the Northampton branch at Northampton garden centre are amazing. I have a dog with loads of allergies. The lady who I spoke to, had loads of time and we went through the allergy list and compared dog foods. Absolutely amazing results. Highly recommend this pet store.

17 de novembro de 2025
Opinião espontânea
logótipo da Pets Corner

Resposta da Pets Corner

Hi Lisa, thank you for your review. It's wonderful to hear that you think our team at our Northampton store are amazing and they helped with finding a suitable food for your dog.

Classificada 1 em 5 estrelas

Ceo fireworks kills


Ceo prefer crap gunpowder over animal wellbeing his firework party kills animals.

Unfortunately due to trust pilot system I can't post link to BBC article about it.

No doubt pet corner will try to get this taken down again as they try to cover it up

Edit

Typical reply wah wah won't somebody think of the capitalist making money

25 de novembro de 2025
Opinião espontânea
logótipo da Pets Corner

Resposta da Pets Corner

Everyone at Pets Corner is deeply saddened by the recent events involving our CEO. While not a company matter, we understand the impact this has had on our customers and staff.

The care and well-being of all animals is at the heart of everything we do, and our team work hard to ensure that customers are provided with the best service and advice. Pet owners and their pets are always our top priority.

We are disappointed that this situation has overshadowed our long-standing commitment to animal welfare and charitable work, and Dean is very sorry for any distress caused as he never intended to cause harm.

We kindly ask everyone to remember that social media is not always balanced and to show understanding and compassion towards those not involved.

Classificada 5 em 5 estrelas

I have a very nervous rescue

I have a very nervous rescue. Staff in Chipping Norton have been so kind and given him time to gain confidence. Now we cannot walk past the store without him wanting to go in to see everyone.
I shop in the store regularly and he always has his nails done with the groomer.
A lovely shopping experience every time we go in.
Thank you all very much.

24 de novembro de 2025
Opinião espontânea
logótipo da Pets Corner

Resposta da Pets Corner

Hi Jan, thank you for your lovely review of our Chipping Norton team. We are elated to hear that they have helped your dog gain confidence over time and with kindness, and now he can't pass by without visiting them. We look forward to seeing you both again soon.

Classificada 5 em 5 estrelas

Brilliant service and advice

Having just adopted a kitten I went to my local (Andover) PetsCorner for some supplies and advice. I received a warm, genuine welcome and once I had explained the situation Connor provided plenty of practical and knowledgeable advice based on an obvious love of animals and his own experience. I have since gone back several times and will certainly be returning to take advantage of the huge range of products and the excellent, friendly advice of the lovely staff. I will happily recommend to anyone.

17 de novembro de 2025
Opinião espontânea
logótipo da Pets Corner

Resposta da Pets Corner

Hello Don, thank you for your 5* review. We are delighted to hear that Connor at our Andover store impressed you with their knowledge and helped to recommend products for your kitten. We're always here if you need us!

Classificada 5 em 5 estrelas

Scott

Scott, at Pugh’s garden centre at radyr shop is truly amazing. We have many pet shops in walking distance, but we only go to the radyr store. My dog Chester is 3 years old and went to puppy class there . Every one was amazing with their care and customer service. But uncle Scott that’s are nick name for him. He is so knowledgeable and we put our trust in him on what he recommends.nothing is much trouble not just for us but other customers as well .he really is a credit to your store .🐶

19 de novembro de 2025
Opinião espontânea
logótipo da Pets Corner

Resposta da Pets Corner

Hi Kevin, thank you so much for your amazing review of Scott at our Cardiff store. We are overjoyed to hear that they've wowed you with their knowledge and will always assist you and Chester when you visit the store. We hope to see you again soon!

Classificada 1 em 5 estrelas

The mask slips

At last the perfect Mr Richmonds mask slips. If you believe in karma then it has finally caught up with the CEO.
To the poor lady that had Dean laugh in her face, a lot of us have had to experience the arrogance of this man who thinks he is above everyone else, Pets Corner should now be discussing ways to remove Dean Richmond as CEO, I will no longer shop at pets corner, I will also advise my friends and family to withdraw their custom as well, as an ex employee please don't treat the shop staff the way Mr Richmond is being treated at the moment, its not their fault and they are not responsible for Mr Richmonds actions, I'm sure they are all under threat of losing their jobs if they speak out against him.

17 de novembro de 2025
Opinião espontânea

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Classificada 5 em 5 estrelas

The staff in Pets Corner are brilliant!

The staff in Pets Corner are very knowledgeable and friendly. My dog is always welcomed with a treat and a little fuss made of him.
I won’t be boycotting Pets Corner, despite the arrogance of the ceo …because any intelligent thinking person will be aware that the staff will be in danger of losing their jobs. Minimum wage is poor but being forced to find a new job in the current job market is not something they should be facing.

16 de novembro de 2025
Opinião espontânea
logótipo da Pets Corner

Resposta da Pets Corner

Hi Jack, thank you for your review. It's great to hear that our team is always knowledgeable and friendly, and that they always make a fuss of your dog when you visit.

Classificada 1 em 5 estrelas

Reading about the owner of Pets CornerPets Corner

Reading about the owner of Pets Corner, and its owner and his wretched fireworks display, it looks like I will be going elsewhere for my hedgehog food.It wouldn't just be people and domestic pets who suffered, it would also be wildlife.

16 de novembro de 2025
Opinião espontânea
logótipo da Pets Corner

Resposta da Pets Corner

Everyone at Pets Corner is deeply saddened by the recent events involving our CEO. While not a company matter, we understand the impact this has had on our customers and staff.

The care and well-being of all animals is at the heart of everything we do, and our team work hard to ensure that customers are provided with the best service and advice. Pet owners and their pets are always our top priority.

We are disappointed that this situation has overshadowed our long-standing commitment to animal welfare and charitable work, and Dean is very sorry for any distress caused as he never intended to cause harm.

We kindly ask everyone to remember that social media is not always balanced and to show understanding and compassion towards those not involved.

Classificada 5 em 5 estrelas

Quick fix, excellent service

I normally get my dog Jack's food from our local branch in Melksham, Wiltshire (staff always so friendly, always offer to help carry if I buy large amount etc and are very understanding of his poor attempts at biscuit theft...) but have been without a car for a week or so, so I decided to order online. The order was dispatched extremely quickly and as I work from home, I was ready to intercept whenever it arrived. Unfortunately DPD either didnt find the right address or didnt attempt delivery as I received a notification that no one was home, and bizarely they redirected it to a local branch of Co-op - despite myself a 3 others members of my family being home and near front door at the time. Obviously with no car, this was no use to me so I reached out to Pets Corner to report the poor delivery attempt and to see if they could get DPD to try re-deliver. Laurel from the team was right on it, with friendly and well-spoken email, they apologised and within 3 hours of reporting it, they had ordered me a new bag of food to be dispatched that same day - it was so fast and was delivered perfectly the following day with no issue - I was so impressed with the level of service and speed. I made sure to report this good customer service and also received a follow up email from the group chairman to thank me for my feedback and to confirm they had passed my feedback onto Laurel, which I am so glad and appreciative of and again, impressed with the fact they took time to follow up. Would definitely recommend using this company as clearly they invest in good customer service and staff appreciation, and care about their customers. I will be continuing to buy from them for many years to come!

4 de novembro de 2025
Opinião espontânea
logótipo da Pets Corner

Resposta da Pets Corner

Hello Sidonie, thank you for your review. We are sorry to hear that you experienced issues with your DPD delivery, however, we are relieved to hear that Laurel, on our Customer Support team, was able to resolve this quickly for you. We do value all feedback, and appreciate you taking the time to get in touch directly with your kind words and hope we can continue to serve you and your companions well into the future.

Classificada 1 em 5 estrelas

Disgust at the fireworks

As a Pets Corner customer, I am horrified and disgusted by the actions of CEO Dean Richmond, who held a massive fireworks display despite his company’s stated commitment to animal welfare. It is an act of hypocrisy and negligence that the head of a pet company, fully aware of the distress fireworks cause, proceeded with an event that allegedly resulted in a young horse’s death. This blatant disregard for the animals he claims to care for utterly compromises the ethical foundation of the entire Pets Corner brand.

15 de novembro de 2025
Opinião espontânea
logótipo da Pets Corner

Resposta da Pets Corner

Everyone at Pets Corner is deeply saddened by the recent events involving our CEO. While not a company matter, we understand the impact this has had on our customers and staff.

The care and well-being of all animals is at the heart of everything we do, and our team work hard to ensure that customers are provided with the best service and advice. Pet owners and their pets are always our top priority.

We are disappointed that this situation has overshadowed our long-standing commitment to animal welfare and charitable work, and Dean is very sorry for any distress caused as he never intended to cause harm.

We kindly ask everyone to remember that social media is not always balanced and to show understanding and compassion towards those not involved.

Classificada 1 em 5 estrelas

Im appalled at the attitude and crass…

Im appalled at the attitude and crass behaviour of this wannabee playboy . A typical hypocrite , he spouts on about his ethical stance with regards to Gods creatures. Then without much thought for the welfare of animals both wild and domestic that reside in the locality he has a FIREWORKS PARTY !!!!!!. Am i missing something here or ? Boycott his overpriced shops and make him suffer i say .

15 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Hypocritical CEO

I was appalled to read about the fireworks incident involving the CEO of Pets Corner. My dog (8) has PTSD from fireworks in a park when he was a puppy. The strongest drugs from the vet don't help him in his extreme distress, neither does any other attempted solution. The callousness of this man is extraordinary. I will never go back to Pets Corner.

5 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

St Albans Branch

Hey, you all may need to read my previous review, so bear with me ...

Nipped in to St Albans Pets Corner today, to pick up more Pettex cat litter for Bagheera 🐈‍⬛. Yup she really is a teeny weeny black panther! 🤣

I was greeted warmly with a hello and offer of assistance, which is lovely and so totally typical of the team members at this branch, bless them! 🥰

I perused the dog toys as I needed a Christmas gift for my friend's dog 🐕 The emoji is actually quite apt as the lovely hound is a wire haired Hungarian Visla and is ... orange! 😁

I selected what I thought was an appropriate toy. Hope I chose well 🤞

Then I moved on to the Catit treats. They were recommended on my last visit and 🐈‍⬛ loves them, so I got a big selection pack. She is gonna be one happy mog! 😁

Now then, this is where it gets serious...

I went to the Pettex area. I was a bit nervous, can't deny it. I don't give up easily, so I grabbed a 10kg bag and ...YAY, it was on my shoulder, no problemo!

I waltzed to the till with it still on my shoulder, and there was a really cute dog there ... apparently modelling a snuggly jumper! How sweet 🥰

Pettex in the boot of my car, no problemo 👍

I love this store ❤️

The Team members clearly love what they do, interact with their customers (be they human or otherwise) and give their absolute best! 😁👍

15 de novembro de 2025
Opinião espontânea
logótipo da Pets Corner

Resposta da Pets Corner

Hello Barbara, thank you for your amazing review. We are overjoyed to hear that you love our St Albans store, and the team always greet you and offer their assistance. It's great to hear that you were able to find what you were looking for, and hope Bagheera is enjoying her treats, and that your friend's dog enjoys their Christmas present.

Classificada 1 em 5 estrelas

No CEO of a company supplying pet…

No CEO of a company supplying pet products should be having a noisy fireworks display which would certainly cause distress to pets and wild animals. I have a dog who becomes very distressed with fireworks so will not purchase from this company again

15 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Appalling behaviour by CEO towards…

Appalling behaviour by CEO towards animals. I’ve been a regular customer at my local shop for over 10 years but will never buy from this company again

9 de novembro de 2025
Opinião espontânea
logótipo da Pets Corner

Resposta da Pets Corner

Everyone at Pets Corner is deeply saddened by the recent events involving our CEO. While not a company matter, we understand the impact this has had on our customers and staff.

The care and well-being of all animals is at the heart of everything we do, and our team work hard to ensure that customers are provided with the best service and advice. Pet owners and their pets are always our top priority.

We are disappointed that this situation has overshadowed our long-standing commitment to animal welfare and charitable work, and Dean is very sorry for any distress caused as he never intended to cause harm.

We kindly ask everyone to remember that social media is not always balanced and to show understanding and compassion towards those not involved.

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