Phones4u Opiniões 897

I asked for a phone for everyday use ( with tap to pay) which it's not, no tap. I was also told there was a charger cable in box which there was a useless cable so I'm using an old charger. Return policy is 7 days. Nothing but lies from these people. NEVER AGAIN. STAY AWAY.

Buying stollen goods from crackheads and re-selling them for profit .
Scammers

Scam!! when signing up to we buy any phone. They then collect details and sign you up to sim you don’t want and a direct debit even though you click you don’t want it

Scam in conjunction with webuyanyphone.
offer your phone to webuyanyphone, get a price, complete the form. Then you get to a box offering a sim. However you can complete the sale without responding to sim question and the response SIGNS YOU UP!

Gold plated scan from two well known companies.

Sold a phone to webuyanyphone and this company clearly buys details of other companies to try and scam them because they are saying I have a contract with phones4u them when I’ve never agreed nor received a sum from them and there threatening me on email saying I need to pay for a sim I haven’t received? And I also didn’t ask for I have a contract phone from the company I work for why would I want a sim when I just sold my phone?? Bad weirdos harassing people

I was particularly impressed with the 24 hr turnaround and also the friendly nature of the gentleman who helped us

Very helpful, friendly service. My screen was fixed very quickly.

Crap phone screen protectors snap on you and I won't rate it

Ordered a phone for my son never received it. Aparantly royal mail lost it. After a couple of months and phone calls. I did advensally did get a refund of £150 pounds don't think I will shop there again due to what happend but I must say the guy on the phone was nice and pleasant. And it was him that adventually gave me my refund just pitty there is so many bad reviews but all I can say is thank you for refunding my money

I bought some apple earpods for my daughter for Xmas but got fakes. I emailed them to ask them to explain and they lied to me and continue to claim they are Apple just with the logo replaced with yesido logo. These are not apple- they are CHEAP FAKES.🤬

Purchases 2 x airpods for our kids Xmas gifts. Delivery on time but fake products. The products don't even do what they are supposed to do other than listen to music/videos.
Tried emails several times and the customer service link and not received any response.
2 very disappointed kids with fuming parents.

I think the reviews below (the ones this year) might be reviewing the wrong company; their experiences are pretty much exactly the same as those customers of mobilephone4u and the phones4u url for this firm doesn't go anywhere. Perhaps Trustpilot need to go back to these reviewers to check.

On 11/12/2021 I bought a used iPhone 7Plus. It was meant to be matte black, they sent a white one. Within 10 days the microphone stopped working, I could barely hear peoples voices when they called me and they only heard garbled noises from me. I had this verified by an authorised repair shop-they said the phone was useless. I want a refund and have sent daily emails and no one has responded. This company is absolutely the worst. Stay away from them!

This is scam! Be aware. Advertised as Apple Air Pods and what you receive is a cheap crap Yesido!! So frustrating! I've asked for a refund straight away but still didn't hear back. I'm definitely taking it further if not solved immediately. Avoid at all cost

Been scammed and I will be following this through as my daughters birthday is now ruined as her main present is not what it’s meant to be, I ordered refurbished apple airpod pros, instead I received yesido EarPods. I looked the EarPods up they are nothing to do with apple and are £22 to purchase online. I emailed and was told it was just packaging used by the company that refurbished the EarPods, this is rubbish! They have one chance to refund me immediately so I can get out before Wednesday and get my daughter real apple AirPods or I will be taking this further. It’s a complete scam! To make it worse my daughter is autistic and has only asked for these EarPods, I am not in a position to just pop out and grab another pair while I wait for a refund, thanks phones 4 u, I am fumming.!

I supposably ordered refurbished “AirPod pros” for £78 but what I actually got were a cheap knock off brand called yesido earbuds pro which are only worth £30. Wanted a refund but they don’t even offer that instead I have to get a replacement and even then I doubt I will actually get what I ordered! Absolute scam artists stay away!

I went in with a broken phone and clearly asked them if it was worth repairing as other things could also be broken. The manager said he thought it would be the screen or lcd and wrote this down. I again asked if they would check and make sure everything else was working properly as the phone had a bad bang and I would not want to pay for a new lcd if other things were wrong. I repeated this as the Manager didn’t write anything else was wrong. He said they would check this anyway. It was sent to the LAB and came back with a new screen and lcd. I took it home after paying £65. To cut a long story short the manager argued that I didn't specifically ask him to check the camera and now I have paid the money for a phone that doesn't work as the camera isn't working. Considering what I said to him about my not wanting any work done he made the wrong diagnosis and ignored what I asked him. This work should not have been done and he should have not misled me about them checking for things he hadn’t written down.

Great customer services compared to others. Many thanks for your service

Me and my partner took out phones 4 u care on our phones after the sales man reassured us that we would get a guaranteed £100 cash trade in for each handset.I understand that they have gone into administration but they failed to contact me about these changes.I have contacted them as my partners contract has now ended and was unsure what to do. The customer service guy told me that although we've been paying the amount for the last two years we are not able to get the trade in as they are not in administration and said that the information was on the website. After ending the conversation very mad at not being able to get what was promised when takin out the cover the man decided to send me an email explaining the changes to the cover that affected us.I found this very cheeky and aggravated me further as this should have been sent last year so I could have made my mind up last year without paying a further £120 for another years cover for the two policy. Very underhanded and unfair!!!

Went to phones4u and it's now EE,where's Kevin bacons number I'm kicking off!