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Pirates Cave Chandlery Opiniões 

595
•
TrustScore: 4 em 5

3,9

Loja de artigos para vela
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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Jessica was amazing - great follow up and made sure I got my urgent delivery by working at the weekend when she didn't need to. Good price and real customer focus. Highly recommend and have used them... Ver mais

Classificada 1 em 5 estrelas

I ordered a local chart, shown as being in stock, on a Friday. For £6.95 p&p I expected it by the following Monday at the latest. When it didn’t arrive and was still shown on the system as “bein... Ver mais

Classificada 5 em 5 estrelas

I don't give 5 star reviews lightly... in fact I'm a moany hard to please sod who values customer service greatly. I do however give a rather rare 5 stars to these guys because from start to finish t... Ver mais

Classificada 5 em 5 estrelas

I have just recently taken up kayaking at the tender age of 68. Knowing little about the subject I looked online to find out where I could purchase a personal floatation device and found this excellen... Ver mais

Informações sobre a empresa

  1. Loja de artigos para vela

Informação fornecida por diversas fontes externas

Established in 1991, Pirates Cave Chandlery has grown to become one of the largest, well-known and well-stocked Chandlers in the South East of England. Our main shop is based in Rochester, Kent and we're ideally located near the River Medway and River Thames with Chatham Marina, Gillingham Marina and Hoo Marina just a few minutes away. With two floors and over 3,000 square feet of floor space, we stock a wide variety of chandlery products to cater for our customers, whether they be dinghy sailors, yachtsmen, motor boaters, or canoeists, we've got it covered, and all at highly competitive prices. What's more - we're open 7 days a week. Our website has become our 'second shop' and we thrive on being able to serve many more customers, with our chandlery products, wider afield. We even have a dedicated centralised stock warehouse to cater for our online sales. Our Staff (or Crew as we like to call ourselves!) are highly experienced, some having served our customers for over 14 years. We enjoy finding solutions and providing advice to our customers - it's something we pride ourselves on. We have a large supplier base, which enables us to stock and source all the items you would expect to find, whether it be from the smallest individual bolt (in Stainless A4 no less!) to clothing, lifejackets, paint, cookers, rope, dinghies and so much more. Of course, it would be impossible to stock every item for every boat - such as that diaphragm you require for your 10 year old bilge pump - but we will do our utmost to source it and get it for you, and fast. That's why we have thousands of loyal customers - customers who we are always so pleased to see and serve.

Informações de contacto

3,9

Bom

TrustScore: 4 em 5

595 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 33% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(595)

20 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

First class service

First class service. I had just missed the deadline for next day delivery using the online service. I rang the Chandlery - very helpful and they arranged for the product to be despatched which I received the next day!!

31 de julho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Great Service

Easy to purchase from the website, quick delivery and great communication, would highly recommend, Thank You xx

31 de julho de 2020
Opinião espontânea
Classificada 4 em 5 estrelas

Majomi fenders

Recently bought some Majomi fenders. Good fenders but the inflation valve is easily damaged and leaks if you don’t use the correct adapter. I suggest this is made clear in the advert or an adapter sold with new fenders. It would be a useful promotion.

31 de julho de 2020
Opinião espontânea
logótipo da Pirates Cave Chandlery

Resposta da Pirates Cave Chandlery

Good afternoon,

Thank you very much for the review and for making us aware of this. We've added this information to the product description of each majoni fender along with a link to the adaptor.

Kind regards,
Sam

Classificada 5 em 5 estrelas

Thanks to the excellent service of the…

Thanks to the excellent service of the team at Pirates Cave they were able to deliver everything our customer needed to sail off to Denmark in less than 24 hours from the time of order at extremely competitive prices - thank you and well-done team

31 de julho de 2020
Opinião espontânea
Classificada 4 em 5 estrelas

The delivery was quick and good price…

The delivery was quick and good price for the products.
A minor comment relates to the pictures of the products sometimes a bit misleading but the description fills any gaps. I would buy from them again without any doubts.

24 de julho de 2020
Opinião espontânea
logótipo da Pirates Cave Chandlery

Resposta da Pirates Cave Chandlery

Hi Mike,

Thank you for the kind review and for making us aware of the image issue - we have since fixed this.

Kind regards,
Sam

Classificada 5 em 5 estrelas

How it should be

Excellent service, ordered at 1800hrs Thursday parcel arrived mid morning Friday!
Excellent quality as described.
Why can’t all sellers be this efficient and honest
Thank you

23 de julho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service

Always very helpful. On this occasion I was just picking up a 'click & collect' order. Good oneway system, masks available too.

23 de julho de 2020
Opinião espontânea

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