Planet Granite Opiniões 

195
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fantastic experience, this is our third purchase from Planet Granite - 2 granite hearths and a now a full kitchen/utility installation of Cosy Stone Portugal Quartz. The choice of quartz in the showr... Ver mais

Classificada 5 em 5 estrelas

Beautiful worktops fitted in our newly updated kitchen. Planet Granite were recommended by friends and we were not disappointed. Helpful advice when choosing the right product, friendly team providing... Ver mais

Classificada 5 em 5 estrelas

Worked with Dan over a number of months whilst kitchen was being extended. Couldn’t be any more helpful. Made recommendations to match budget and provided several options. Measuring up was done on... Ver mais

Classificada 5 em 5 estrelas

Planet Granite were professional and friendly from start to finish. I ordered Quartz Capri kitchen worktops. They have a lovely showroom, loads of choice, and came away with some samples. A very lovel... Ver mais

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Escrito pela empresa

There are 15 people in our team and we all take our jobs very seriously. We all enjoy the sense of achievement we get when we pull off an especially difficult task maybe something that another company has declined to do. We all possess a very similar positive attitude to our work. The Planet Granite showroom is based at Devitts Green Farm Steve’s family home, alongside this around a half a mile away we also have custom built our own Factory, customers are invited to visit the showroom and also take a factory tour to see how its all made if they wish. The factory houses the very latest in stone processing technology, it was custom built by Steve and the team in 2015 after out growing the original site adjacent to the showroom at Devitts Green. The factory was specifically designed by Steve and his team and has a mix of state of the art granite CNC machinery and traditional stone processing equipment which is perfect for the manufacturing of granite and quartz worktops. We have both 3 axis and 5 axis waterjet cutting machines as well as our Bavelloni Cnc and 2 of the latest 5 axis cut and move Gmm bridge saws, polished edges are performed on our Commondulli Edilux edge polisher. Customers are invited to visit to Planet Granite where they can view the granite stockyard and showroom here they can see the ever-changing materials we keep in huge slab form, some of which weighing up to 1000kg. Planet Granite is located in the Warwickshire countryside on the edge of Coventry just south of Birmingham a mere 12 miles from Sutton Coldfield and nine miles from Solihull, providing granite and quartz worktops for the Midlands and surrounding areas.


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4,8

Excelente

TrustScore: 5 em 5

195 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(195)

30 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

The whole experience has been an amazing journey

The whole experience has been an amazing journey and my worktops look superb. From visiting the Showroom/Manufacturing Unit to Fitting, the whole team have been professional, experienced and extremely helpful. From Steve when making my choice, he advised on what would be suitable both for colour and durability. Russell stayed in touch at every stage of the process, whilst Bodgan did a fantastic job of fitting the three worktops in a difficult environment. Having completed a big renovation project I can say it is rare to find such a professional Company offering quality service and quality product. I would highly recommend. Thank you to the team.

8 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Look no further than Planet Granite

Buying quartz is on par with buying an expensive kitchen and this is why you need to do your due diligence with suppliers. Thankfully Planet Granite exist who reassured me of their class and workmanship. I am a pessimist and always overthink things, until I visited the showroom and dealt with Dan. What an amazing guy, he showed me around the showroom and then took me to the factory where it's fabricated. I would advise anyone to go and see them. A great organisation is made up of its people and Dan is amongst those who take Planet Granite's reputation to new heights. After my initial phone call Dan invited me over. Even after this I was uneasy because this was the final piece to my amazing kitchen. I spoke to Steve (owner) and I got the feeling that he has worked hard for the last 20 years to build his reputation and his great team will take care of me. I went back again for a second visit and again Dan accomodated me without the PUSHY salesmanship. My wife and I felt respected and were not cornered like you will if you were dealing with other big players. Having built the rapport with Dan, i took the courage of faith and i placed my order. He was always available to answer all my questions even in out of hours! I went through many options to make it fit within my budget but not lose the quality and vision that I had and in the end we came up with such a package that was Win-Win for us both. He placed my order and kept me up to date with the progress. Then on templating day, a lovely man by the name of Vince came to template. He was very knowledgable and gave me sound advice and his measurements were absolutely precise after spending good 2 hours doing this. He ensured that the measurements were spot on. A week later the 2 chaps turned up by the name of Bogdan & Kieran to do the fitting. Again these guys were so profressional and ensured that I was happy whilst they were going around fitting. Being a natural stress case, I must commend Planet Granite's team that Steve employs and especially a big shout out to Dan the man! without him my assumption is that customer orders wouldnt be the same and I am sure Steve the owner recognises that he has an amazing team. Kudos to Planet Granite and thank you so much for fulling our dream. By the way, I got the feeling that Planet Grabnite have spent many years building their reputation that the aftercare is also something that they do take pride in and wouldn't just brush their customers away. I hope I never have this issue, but sods law may one day take me back but I am assured by Planet Granite to resolve any issues should there be any. Again, Dan thank you for serving me and you are a true asset to Planet Granite. Anyone looking for Quartz, please go visit Planet Granite factory and meet the team and then you will feel more confident when buying.

28 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Designer masterpiece

We are so unbelievably happy with our bookmatched island, work top and splash back in amazing panda granite. Makes our house look like something straight out of a designer magazine. It is truly beautiful. All the people we dealt with along the way were very professional and the fitters and templater amazingly good at their jobs - so a perfect product fitted perfectly - I cannot give enough stars.

25 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Planet Granit were extremely helpful…

Planet Granit were extremely helpful from start to finish.
Told them what sort of style I was after and straight away they given me a perfect solution. Very professional when dealing with company and quick to fit me, not to mention a competitive price. no problems when it came to fitting the Quartz. would definitely use again.

14 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service again

We cannot recommend Planet Granite enough. We are returning customers, and again very pleased with the service we received. Dan gave us advice on what would work well with our colour scheme, and we love the result. Both visits for templating and fitting were on time. All the staff were really helpful and friendly. Their attention to detail on things we didn’t even think of were excellent.

14 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant Experience

All the staff at Planet Granite were really helpful, from helping us choose the right worktop, quoting, measuring accurately and installing. I would thoroughly recommend them.

15 de março de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing worktops

We have today had our worktops fitted. We chose Lincoln Bloomstone and are over the moon with our choice, Donna, Vince, Russ and the three lads that fit it have done a great job. We are really pleased with the workmanship after seeing some reviews, we’ve had a professional job and I can’t fault it.

The only small issue I had was speaking to someone a bit grumpy on the phone a couple times, not sure of the name, but seemed mega stressed.

But the main thing for me is the product, which is first class!

Only just had it fit so hopefully no future issues!

Definitely check them out, we had a quote from howdens which was extortionate. Their online quoting system is great.

10 de outubro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

RUDE OWNER

Bought all my worktops from here 12 months ago had window sills worktops and waterfall had to wait longer than expected as they FORGOT. To process my order even though payment was made ok so I waited then came the fitting well what a mess! Waterfall was too high so worktops had a gap of 1cm from the units which looked ridiculous the guys left and though that was acceptable so I contacted them the next day and told them I wasn’t happy so they came back and tried to rectify it the second time it was fitted it was cut too short then they stuck a cut off piece with filler in it to solve the gap by this time I had had enough so I accepted it. They also damaged my cupboard putting in the splash back which again was too tight but they forced it in anyway so I complained and they said they would sort the damage but I’m still waiting for that. Never contacted me about it at all. Last week I called them about having a table top made to match my worktop they said yes no problem come in and see us tomorrow. So I did to be greeted by the very rude owner who said I’m too busy to deal with you today ring me tomorrow. Hang on ! You told me to come. So I rang the next day only to be fobbed off again. The owner is very rude and I felt like because it was only a table top he couldn’t be bothered if I was having a couple of thousand pound worth of worktops making he would have given me the time of day. He should remember never be rude to the little person in business because no matter how much they spend they are still a customer and deserve to be treated with respect. I would not recommend this company to anyone and the owner Steve I think his name is needs to learn some manners !!! Look at the reviews for this awful company saying how rude this man is. My review is truthful and as for leaving reviews with 7 company’s what a joke!! Accept your bad review and learn some manners I would of put pictures of the worktops if I could but it won’t let me. Used another company in the end so much more professional that this joke

20 de julho de 2022
Opinião espontânea
logótipo da Planet Granite

Resposta da Planet Granite

Thank you for taking the time to leave us a review. Unfortunately your review is full of lies. We also know that you have given 8 reviews to other companies, 7 of which are all 1 star reviews slating them. As you well know when you arrived at my premises I treated you with courtesy and respect. I told you that I had just applied some glue to some panels in our showroom and unfortunately I was unable to spend a great deal of time with you, otherwise they would be ruined. I made this quite clear to you and your husband who was stood next to you. I then informed you that I would check with the factory to see if we had a piece to suit your requirements the very following morning. I even checked on our system to see what material brand you had on your previous purchase. When you queried if the base you was going to purchase elsewhere would be strong enough, I even offered to test this for you if you were to bring it in, and if need be I offered to hollow out the material to make it lighter. I then gave you my own personal mobile number for you to call me the following morning. However you decided to call my office and tell my staff that I was rude to you. We both know this isn't true. It was at that point I told my staff that we would not be dealing with you. These are not the actions of a rude owner. It is questionable as to why you came back to us for a second time, if your first experience was as bad as you claim. We have no information about these claims whatsoever. The value of a customers order is of no relevance to the importance to our business. Had you not telephoned the following morning making false allegations about myself, we would of happily made you a table top.

Classificada 5 em 5 estrelas

Kieran and Ricky were absolutely…

Kieran and Ricky were absolutely marvellous when they came and fit my work tops I cannot praise them enough,and the lady that works in planet granite was so very helpful helping me choose the right ones, Many Thanks. G Stevens

11 de julho de 2022
Opinião espontânea
logótipo da Planet Granite

Resposta da Planet Granite

Thank you for your review Gillian. We are so pleased that you are so happy. Thanks again for choosing Planet Granite.

Classificada 5 em 5 estrelas

Excellent service from Donna

Excellent service from Donna, she was very helpful and nothing was too m much trouble. Took a while to get the quartz fitted but a combination of holidays didn't help that. Very pleased with the end product.

1 de julho de 2022
Opinião espontânea
logótipo da Planet Granite

Resposta da Planet Granite

Thank you for your review Andy. We are delighted that you are so pleased with your new worktops. Thanks again for choosing Planet Granite.

Classificada 5 em 5 estrelas

Excellent service

Excellent service, great product, looks fantasic, used them more than once and would not use anybody else.

16 de junho de 2022
Opinião espontânea
logótipo da Planet Granite

Resposta da Planet Granite

Thank you for your review Tina and for your continued orders with us. Thanks again for choosing Planet Granite.

Classificada 5 em 5 estrelas

We were really impressed by Planet…

We were really impressed by Planet Granite's customer service from start to finish. When looking for the right style, Donna spent lots of time with us, picking out samples and helping us to decide on a stone. We received quotes quickly and then Donna went above and beyond to help us secure a templating and installation appointment. The installation was quick and the guys were really professional. We are very happy with the final product and can't wait to start enjoying our new kitchen! Thank you Planet Granite!

15 de junho de 2022
Opinião espontânea
logótipo da Planet Granite

Resposta da Planet Granite

Thank you for your review Liberty. We are over the moon that we could assist you right through from our showroom to installation. Thanks again for choosing Planet Granite.

Classificada 5 em 5 estrelas

Super quality job at a very competitive price

A brilliant job from templating to installation with a very competitive price. I would recommend Planet Grantite to anyone who wants to have a new granite worktop in their new kitchen.

13 de junho de 2022
Opinião espontânea
logótipo da Planet Granite

Resposta da Planet Granite

Thank you for your review Dr Lin. We are delighted that you are so pleased with your new worktops. Thanks again for choosing Planet Granite

Classificada 5 em 5 estrelas

My worktops are Gorgeous!!

Great company, great service! So happy with the worktops looks absolutely fabulous! Fitters we’re very fast and professional would definitely recommend highly.

8 de junho de 2022
Opinião espontânea
logótipo da Planet Granite

Resposta da Planet Granite

Thank you for your review Mr Thursfield. We are so pleased that you are so happy. Thanks again for choosing Planet Granite.

Classificada 5 em 5 estrelas

Very professional and reliable!

Very professional and reliable!

Initially ordered our worktops in 2021 for installation around Christmas but had to delay due to changes to our kithcen delivery. Planet Granite had no issue delaying our installation, and have been very professional and approachable throughout our entire engagement.

When we were ready for the fitting, they came and carefully measured all the required worktops. There were some slight changes from the initial estimate but they did not change the agreed price. Installation was very quick and the worktops and upstands look amazing!

Very happy with their service, 100% would recommend them to anyone, and if we require granite worktops again in the future they are our #1 choice.

7 de junho de 2022
Opinião espontânea
logótipo da Planet Granite

Resposta da Planet Granite

Thank you for your wonderful review Andrew. We are glad that we can assist and work with you to your schedule. Thank you for choosing Planet Granite.

Classificada 5 em 5 estrelas

Great company!

Great company!! Very helpful from day 1 and did me a great deal

20 de maio de 2022
Opinião espontânea
logótipo da Planet Granite

Resposta da Planet Granite

Thank you for your review Mary, it's very much appreciated. Thanks again for choosing Planet Granite

Classificada 5 em 5 estrelas

Great company dealt with Steve and the…

Great company dealt with Steve and the lads in the factory really pleased with the work

16 de maio de 2022
Opinião espontânea
logótipo da Planet Granite

Resposta da Planet Granite

Hi Debbie, Thank you for your review. We are so happy that you are so pleased. Thank you for choosing Planet Granite

Classificada 5 em 5 estrelas

Great service from a very knowledgeable…

Great service from a very knowledgeable team.

I loved that Steve had an opinion. Out of all of the places we had quotes from he was the only one to ask the colour of our units and walls and advised us on materials and styles. They produced solutions to tricky areas, like around the sink, window and range cooker. Nothing was too much.

The pieces of quartz are beautiful and the team carefully selected the cuts to best show off the vein pattern.
The whole thing cut to precision the install was seamless which meant it was all completed in a few hours.

Thank you Planet Granite, I’ll be recommending you to friends and family.

Libby

29 de abril de 2022
Opinião espontânea
logótipo da Planet Granite

Resposta da Planet Granite

Hi Libby, thank you so much for your wonderful review, we are delighted that you are so pleased. Thank you for choosing Planet Granite.

Classificada 5 em 5 estrelas

Would recommend

Such a super job my kitchen is amazing
Special thanks to Donna - “a star” so professional and efficient
Russ, Vince and Kieran and Bogdan and really the whole team.
The quartz is stunning I am delighted
Philomena Timmins

27 de abril de 2022
Opinião espontânea
logótipo da Planet Granite

Resposta da Planet Granite

Thank you so much for your review Philomena. We are so pleased that you are delighted with your new worktops. I will pass your feedback on to the team. Thanks again for choosing Planet Granite.

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