PlayerLayer Opiniões 

247
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

As a teacher I wanted some sports kit, ordered a few different items in different sizes as was unsure what would fit me right. The order came super quickly. Really high quality clothing, true... Ver mais

Classificada 5 em 5 estrelas

I placed an order and needed it ASAP due to the current heat wave. It was due to arrive much later, but Rose managed to fast-track it to next day delivery! Thank you Rose, much appreciated :)

Classificada 5 em 5 estrelas

I bought a pair of coaches shorts a few months ago and unfortunately the zip in one of the pockets broke. One simple email to Rose at Playerlayer and the matter was resolved immediately. Rose organ... Ver mais

Classificada 1 em 5 estrelas

Would like to give zero stars sent back kit 8 weeks ago still waiting for refund they ignor calls unless you ring there sales line once you do that they then block your number so no one answers. they... Ver mais

Informações sobre a empresa

  1. Fabricante de vestuário desportivo
  2. Loja de roupa desportiva

Escrito pela empresa

British Sports Kit. My Kit, My Team - Belong http://www.playerlayer.com/ @PlayerLayer / #belong


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

247 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(247)

16 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Easy ordering process & Solid Communication

Easy ordering process and great communication for all our orders.

Also very well designed exactly what we asked for!

12 de abril de 2023
Opinião espontânea
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Resposta da PlayerLayer

Dear Chris,

We appreciate the time taken to leave this review. Keeping our customers informed on their order status is high up on our agenda.

Kind regards,

PlayerLayer Customer Services

Classificada 5 em 5 estrelas

Great service

Dean at PlayerLayer was great from start till finish. They definitely met our needs

11 de agosto de 2023
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Resposta da PlayerLayer

Dear Aaron,

Thank you for this review. We hope to continue to meet our customers needs in the future.

Kind regards,

PlayerLayer Customer Services

Classificada 5 em 5 estrelas

The Mrs Favourite Leggings...

The Mrs had some legging from here a while ago now on the recommendation from one off the staff Dean helping us pick the best line for her. Normally I wouldn't rate anything but they have stood the test of time more than any pair she has had. Saving me some dollar and time running round shops. Cheers Player layer keep the good work.

1 de novembro de 2022
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Resposta da PlayerLayer

Dear Scott.

Thank you so much for this review. We hope they continue to last for years to come.

Kind regards,

PlayerLayer Customer Services

Classificada 5 em 5 estrelas

Great service and correspondence

Excellent quality kit; I am really happy. Also, fantastic service from David who was so helpful and quick to respond to all of my questions.

16 de agosto de 2023
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Resposta da PlayerLayer

We appreciate you taking the time to leave this review. It is great to hear a customer enjoying the quality of our kit.

Kind regards,

PlayerLayer Customer Services

Classificada 5 em 5 estrelas

Good quality kit with speedy delivery

Good quality kit with speedy delivery. Everything I wanted was in stock and it has lasted and washed well. Good communication when I enquired about an item that didn’t come with the others that I had ordered.

10 de maio de 2023
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Resposta da PlayerLayer

Dear Mrs Green,

Thank you for leaving this review. We are pleased you have enjoyed your experience ordering from us and hope we can continue this level of service in the future.

Kind regards,

PlayerLayer Customer Services

Classificada 5 em 5 estrelas

Speedy delivery

Speedy delivery
Efficient, easy to use website

14 de agosto de 2023
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Resposta da PlayerLayer

We appreciate you taking the time to leave this review. the improvements we have made in dispatch times is something the whole company is proud of.

Kind regards,

PlayerLayer Customer Services

Classificada 5 em 5 estrelas

Excellent quality

18 de agosto de 2023
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Resposta da PlayerLayer

Dear Fiona,

Thank you for the review. Great to hear customers enjoying the quality of our products.

Kind regards,

PlayerLayer Customer Services

Classificada 5 em 5 estrelas

Long lasting kit

Love player layer kit. Great designs and great quality. My uni kit from first year lasted me all through my 5 years of university.

25 de agosto de 2023
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Resposta da PlayerLayer

Thank you for your kind words. we hope they continue to serve you well into the future.

Kind regards,

PlayerLayer Customer Services

Classificada 5 em 5 estrelas

The quality of the kit is exceptional

The quality of the kit is exceptional, and I found the service to be spot on.

18 de julho de 2023
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Resposta da PlayerLayer

Dear Ross,

Thank you for taking the time to leave this review. High levels of quality and service are top priorities for this company.

Kind regards,

PlayerLayer Customer Services

Classificada 5 em 5 estrelas

100% Recommend

I have thoroughly enjoyed working with Dean and his colleagues at Playerlayer. They are very meticulous with their designs, and they have delivered some great items of kit for our sports teams. Very reliable - I would 100% recommend!

18 de julho de 2023
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Resposta da PlayerLayer

Dear Sam,

Thank you for this review. We take great pride in providing designs with a club's history and ethos in mind. we appreciate the recommendation.

Kind regards,

PlayerLayer Customer Services

Classificada 5 em 5 estrelas

Easy to order

Easy to order, arrived sooner than expected, sizes all perfect

4 de agosto de 2023
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Resposta da PlayerLayer

Dear Eilidh,

We appreciate your kind comments, and aim to continue to raise the bar on the service levels we provide.

Kind regards,

PlayerLayer Customer Services

Classificada 5 em 5 estrelas

Great Uni kit

I've been wearing PlayerLayer kit since arriving at University, the quality of the kit is fantastic, the service level has very much improved and David has been immensely helpful.

25 de agosto de 2023
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Resposta da PlayerLayer

Dear James,

Thank you for taking the time to leave a review. We are please to hear your comments on the quality of our products and hope to continue to build on the improvements we have already made.

Kind regards,

PlayerLayer Customer Services

Classificada 5 em 5 estrelas

Outstanding in every way!

The service we as a school receive from PlayerLayer and Dean is second to none. The quality of the vast array of sporting kit from our core sports clothing to the bespoke senior kits is outstanding ensuring that our pupils not only look fantastic but the kit lasts and is comfortable. We as a school are extremely proud to be associated with an excellent brand and sport at Whitgift is now synonymous with PL. #Belong!

25 de agosto de 2023
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Resposta da PlayerLayer

Dear Stuart,

We appreciate you leaving us a review. We enjoy providing the school with all the kit it's sports team need and wish them all every success in the coming school year.

Kind regards

PlayerLayer Customer Services

Classificada 4 em 5 estrelas

I have always managed to get what I…

I have always managed to get what I needed on time...no issues. Very good experience when ordering with regular updates on when things will be delivered, etc.,
The kit is good quality.
Quite pricey, however.

1 de maio de 2023
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Resposta da PlayerLayer

Dear Ali,

We appreciate you taking the time to provide us with a review. The quality of our kit is at the forefront of our priorities. Thank you for your support.

Kind regards

PlayerLayer Customer Services

Classificada 5 em 5 estrelas

Recommend

Website easy to navigate and easy to see items in stock.
Delivery has been within two days of order on both occasions I have ordered.
Returns also made on both occasions and quick refund has been processed.

22 de agosto de 2023
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Resposta da PlayerLayer

Dear Aaron,

Thank you for providing your positive feedback. It is great to hear how delivery times are getting shorter thanks to the improvements we are making.

Kind regards

PlayerLayer Customer Services

Classificada 3 em 5 estrelas

School sports kit

So much kit that I need is out of stock and is every time I check to buy. My son starts back to school in less than 2 weeks and has outgrown his old stuff. The bits I managed to get were delivered pretty quick.

12 de agosto de 2023
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Resposta da PlayerLayer

Dear Helen

Thank you for the time you have taken to write this review. We are sorry to hear of the stock issues you have reported and would like to understand more about them, could I please ask you to provide your contact details via email to info@playerlayer.com . We would really appreciate the opportunity to speak with you about this subject.

Kind regards

PlayerLayer Customer Services

Classificada 5 em 5 estrelas

Second time with PL

Recently bought some kit with PL. it’s the second time. Both times I’ve be really happy with the finished product, down the details on each product and they seem to last a lot time.

1 de julho de 2023
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Resposta da PlayerLayer

Dear Brendan,

Thank you for the review. The quality and longevity of our products is a critical factor in our design process.

Kind regards

PlayerLayer Customer Services

Classificada 5 em 5 estrelas

Excellent service throughout

Our rugby club are using PlayerLayer for its team kits and club wear for the first time. The whole process has been excellent from the initial consultations with Dean Scicluna to the quality and delivery time of the kit we’ve had no issues. Deans knowledge of the brand and his friendly persona made us feel at ease going with a completely new brand.

24 de agosto de 2023
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Resposta da PlayerLayer

Dear Martin

We appreciate the time taken in providing feedback. Hopefully this is the beginning of a great partnership. we wish every success in the coming season.

Kind regards

PlayerLayer Customer Services

Classificada 5 em 5 estrelas

Great kit, great service

Playerlayer has improved hugely over the last 2 years.
The kit is of excellent durable quality and the service we have received has been brilliant.
We have consistent and easily accessible communication with our account manager David which makes the process much easier. Would now highly recommend.

15 de maio de 2023
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logótipo da PlayerLayer

Resposta da PlayerLayer

Dear Anne,

We appreciate your kind words. It is nice to hear the changes we have implemented positively affecting our customers. The improvements will be built upon.

Kind regards

PlayerLayer Customer Services

Classificada 5 em 5 estrelas

A remarkable team (and effort to…

A remarkable team (and effort to match).

We've worked with Player Layer for almost a decade and enjoyed every single moment! Like every business there's going to be good days and not so good days. Irrespective of which day falls, you can be assured the PL team will be on it 100% (also love their ideas and creativity).

Short version ~ great products & great team!

A particular note of thanks to Freeman and David

24 de agosto de 2023
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logótipo da PlayerLayer

Resposta da PlayerLayer

Dear Cameron,

Thank you so much for this great review. We shall endeavour to keep up the remarkable effort and creativity in the years to come.

Kind regards

PlayerLayer Customer Services

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