Claire and the team at Nationwide make things really easy, especially when we have to change orders at late notice. We'll be using them for all of our timber orders going forward
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Leia as opiniões dos outros
I recently purchased online a pair of towel rail valves. Unfortunately when they arrive they were not what I needed so I requested a refund. The company could not have been more helpful and as soon... Ver mais
Prompt delivery - two bulk bags ordered online Sunday night at 9pm, delivered Monday 4pm. Expert driving - manoeuvred delivery lorry into work site despite some very tight turns. Excellent quality p... Ver mais
Fantastic company to purchase from. I needed 500 facing brick, 200 engineering bricks, 4 bags of GP cement and a bulk bag of building sand, buying the bricks from Plumb Build saved me over £132 on... Ver mais
Informações sobre a empresa
- Fornecedor de materiais de construção
- também em
- Fornecedor de areia e cascalho
- Loja de bricolage, casa e jardim
- Loja de madeiras
- Loja de materiais de isolamento
Informação fornecida por diversas fontes externas
Complete independent builders and plumbers merchant based in Hertfordshire supplying the entire UK.
Informações de contacto
Baldock Road, SG9 9RH, Buntingford, Reino Unido
- www.plumb.build
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After placing an order over 2k
After placing an order over 2k, delivery a was schedule a week later, a week in advance, I called to check the delivery status and was told it would arrive in the evening. I asked why it was being delivered so late when i ordered a week in advance and needed the delivery in the morning. When I expressed my dissatisfaction, the person on the phone responded with, "Do you want me to cancel the whole order?" as if it were a threat. I replied that, of course, you would say that now, knowing I needed the products. I wish they had informed me earlier— I would have cancelled the entire order and never dealt with them again. I'm not sure what kind of customer service this is, but it’s unacceptable to say something like that on the day of delivery. Who do I even complain to, given that it's a family-owned business? It a shame as I was repeat customer.

Resposta da Nationwide Supplies
Fast and frienly.
Fast, friendly service, from info about delivery schedule, to very obliging and precise delivery, just where I wanted it.
A pleasure to deal with from speaking…
A pleasure to deal with from speaking to the speaking to the sales team through to delivery. The delivery driver went above and beyond to deliver our produce into our garden despite many challenges.
Great service every time
Great service every time
Website has everything you need, the next day delivery is extremly handy and very reliable. always delivered by skilled drivers. Nationwide are always the first merchant I go to and normally the only one I need.
Yet another great delivery!!
Yet another great delivery!!
ordered yesterday delivery today by lunch time, you can't get that from many builders merchants
Good quality and helpful delivery
We placed 2 separate orders for a project. Both arrived when expected and the delivery driver was very accommodating with placement of the load. MOT Type 1 was good quality with high fines percentage, perfect for our project.
I would recommend
Professional and friendly staff. Reasonable prices. I would recommend to my friends and family.
Brilliant company
Brilliant company, Great prices.
Always have what I need, delivered on the day requested. Will always use when needed.
Number 1 shop…..
My number one shop every time I need some bits for my house (DIY) these guys always have everything I need and a the best price. The staff are also very helpful and friendly.
Great service
very helpfull team, Great service
very helpfull team - but they need to get the on line payment issue sorted out - if you cant pay online for some reason , there should be a simple way of them taking payment over the phone for that order...
Fab Service
from ordering to delivery the service was great, cannot complain. the driver Dean was nice and helpful and very professional. they were the cheapest i found for fence posts and gravel boards.
Simple and easy
ordering was simple and delivery was performed without any issues, quick and easy and a friendly driver. AND most importantly the price was great.
Customer service second to none
I was struggling to find some fence bases to stand my pergola in. I had been let down by a supplier that had not informed me they were discontinued before i ordered the pergola. Alison at Plumb.build spent a considerable amount of time helping me to find what I needed. Absolutely brilliant customer service. Well done 👏
Goods not Delivered and Waiting for Refund
I received a call from their 3rd party supplier, (Forest Garden Products) to say they could not ship the order as it is below their minimum order value. No communication at all from Nationwide Supplies. I have contacted them on a number of occasions requesting a full refund but they are not responding. Still waiting for a response and more importantly a refund!!
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