I bought a water fountain in the sale from a local garden centre, unfortunately got it home and the solar adapter was missing as it had been used inside. Not a problem as I went online and found Pow... Ver mais
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Leia as opiniões dos outros
It was so great to be able to discuss what I needed over the phone and then take delivery of the perfect solution to my problem, which is still pumping away happily, two years later. Can't recommend t... Ver mais
Recently installed Sunspray SE 700 pump into a very small natural spring head which drained into a small lined pond, 6'x5'. It needed more supply than could be delivered by gravity. The pump provides... Ver mais
Great product, very helpful advice provided and ability to buy spares which arrived swiftly and efficiently. A great company with a great product.
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Solar powered products for your home which help you to save money and save energy
Informações de contacto
Reino Unido
- 0845 094 8821
- www.powerbee.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 13% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent speedy next day service
Great product
Great product, very helpful advice provided and ability to buy spares which arrived swiftly and efficiently. A great company with a great product.
Very pleased
Real people, being super helpful.
It was so great to be able to discuss what I needed over the phone and then take delivery of the perfect solution to my problem, which is still pumping away happily, two years later. Can't recommend this company enough.
One set of lanterns sent late after…
One set of lanterns sent late after chasing and the more expensive order is yet to appear - fobbed off with the same email response twice which suggest AI generated and we have now been waiting over three months for the product. Still waiting ……
Duck family now solar powered
I bought a water fountain in the sale from a local garden centre, unfortunately got it home and the solar adapter was missing as it had been used inside. Not a problem as I went online and found Powerbee had just what I wanted.
Excellent service, ordered Thursday afternoon, delivered Friday morning and fitted in minutes and working.
Item never worked properly
Item never worked properly. Company use Ai to write very lengthy emails asking lots of questions. Until eventually your return time expires.
POWERBEE SOLOR
POWERBEE. Wow!!😄💓💗👍 wot a company Staff are unbelievable. So dedicated gosh do they know there products. If you email they reply sooo quickly. You dont wait days weeks, or more. Its a pity I can't give them more than 100% I have been using them for 6yrs never ever any proplems they can't fix
After a delay in delivery
After a delay in delivery, which I was told about because it was out of stock.The rock bubbler water feature arrived. It's larger than expected but very pleased with the product ,so easy to set-up and the instructions are easy to follow, looks so good in the garden.
I love these fairy lights
I love these fairy lights. They are nice and bright from dusk through the night. They seem reliable. Test will be in winter and longevity unknown yet. For now, they seem great!
I would avoid this company entirely.
I would avoid this company entirely.
I ordered these lights as a gift, but they never arrived. After contacting customer service, I explained the situation and was assured a replacement would be sent. Unfortunately, that never arrived either.
At this point I’ve been left without the product, without the gift I had planned to give, and without any confidence that this company fulfils its orders or honours its promises.
Mistakes can happen with any business, but what matters is how they’re put right. In this case, I was given assurances that simply weren’t followed through. Extremely disappointing and a complete waste of time.
Based on my experience, I cannot recommend buying from this company.

Resposta da Powerbee
Customer Service Lied to Me
Ordered a 12v pump, in the details it clearly stated that the outlet connects directly to a 12mm pipe, it does not. Contacted customer services who said they would send out an adapter free of charge. After a week with no adapter I contacted customer services again and was informed that they had changed their minds and were not going to help.

Resposta da Powerbee
Great product...delivered on time
Bad customer service
The customer service is non existent, despite emailing and trying to phone for advice nobody got back to me. I wanted some information to make a further purchase. The item I did order initially was delivered quickly, which was good. Not impressed with the lack of communication.
Update.
I used your web form and left my email on your answer phone, which is never manned.
After your reply I emailed on the 3rd July to the email you suggested and I am still waiting for a reply.

Resposta da Powerbee
Impressed.
Product exactly as expected and required.Delivered less than 24hrs after ordered.Excellent.
Item not in stock despite paying for…
Item not in stock despite paying for it. Refunded
But still listed as in stock. Cannot comment on product as never received
Went over and above to get parcel to me
Went over and above when I failed to supply house number on order and they rang me nd contacted Royal Mail who delivered it. Many thanks
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