Powerbikes Opiniões 

178
•
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Chris has a very good and fast communication, I received a R1250GS, the bike was as described, it is a pleasure to work with such sellers, I hope to deal with them again

Classificada 4 em 5 estrelas

Pretty good so far but..... the manual gives no hints on the installation if, as was the case with me, I only had the thumb throttle and not PAS. Also my bike has combined brakes with gear shifters an... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Despite having purchased my Ariba Electric bike from miles away, this supplier continues to respond to every small problem that I have experienced - they do so within hours and are extremely helpful... Ver mais

Classificada 5 em 5 estrelas

I was looking for a particular Kalkhoff ebike with hub gears and just about every online supplier had none in stock even though they appeared on my Google search. The few that had them had either xs o... Ver mais

Informações sobre a empresa

  1. Loja de bicicletas

Informação fornecida por diversas fontes externas

Electric bikes, conversion kits, electric bicycle hire. Largest e-bike store in north of England based in Whitehaven, Cumbria. Find your new E Bike!


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

178 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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4,3

Todas as opiniões

(178)

0 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

1500wat ebike conversion kit

What an excellent company to deal with. After being told that my order was out of stock and would be looking at a wait of a week or so I was offered a refund. I decided to wait and that was the best decision I could make. The team where fantastic at getting my order out to me and as I had to wait I was upgraded in every possible way. Now to test the kit out.

17 de outubro de 2020
Classificada 1 em 5 estrelas

Had wrong price advertised

Had wrong price advertised, emailed to inform they've cancelled the order due to incorrect price, no apology, no explanation. Seemed rather laid back, can't be bothered attitude for a company that is being boosted by the likes of Klarna Finance.

13 de outubro de 2020
logótipo da Powerbikes

Resposta da Powerbikes

Hi Louis,

The email we sent we apologized twice in it. Michelle who sent the email was polite but perhaps a little blunt. We couldn't give an explanation why it happened as we didn't know at the time. Here is the email Michelle sent:
"Apologies I am unsure why this bike is showing on our website for only £19.99 this is definitely an error. I will cancel your order.

If you are interested in this bike it is £2599.00 and depending on what size you require is available May 2021 onwards.

Apologies again I really do not understand how this has happened. "

It turns out that our POS system picked up a lock that happened to have the same part number and added it to the same listing. This has since been corrected.

Your reply to that email:

"Hi,

That is a terrible response to an order even thought you advertised it inccorrectly.

Best wishes"


I'm sorry you feel you have been wronged in such a way you need to leave a negative review.

Classificada 5 em 5 estrelas

A great company to get advise from…

A great company to get advice from before purchase . Bike arrived quickly and I was surprised how little there was left for me to do to get on the road . A 15 minute job at the most and I was away . I would recommend both them and the ezego commute bike I bought . I am in my 60 s and I love it , wish I had bought one earlier .

10 de outubro de 2020
Classificada 5 em 5 estrelas

Superb after sales service

Superb after sales service, been a customer for 3 years now, , always go that extra mile to help, this is the way to run a business, highly recommended, thank you for all the advice.

25 de agosto de 2020
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