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Preen & Clean Opiniões 

2897
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Booked my first clean online through the booking system, Was messaged when my clean would be done time and date. Payment can be done online. Excellent service, Would highly recommend.

Classificada 5 em 5 estrelas

From first booking, to first clean was so quick and with great communication. Window cleaner knocked to check what needed doing was very polite very friendly and professional. Job done to very hi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This is the second time I am using Preen & Clean service as we recently moved to a new house. These guys are fantastic. They are on time, spot on, polite and trustworthy to treat your house as their o... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

1st booking . Text to let me know they were coming next day and arrived when they said they would. Respectful of property. Some of my windows were very streaky after the wash, really need a wipe over... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Limpeza de janelas
  2. também em
  3. Serviço de limpeza
  4. Serviço de limpeza de calhas
  5. Serviços de limpeza doméstica

Sobre Preen & Clean

Escrito pela empresa

Preen & Clean, the UK's premier purified, hot water window cleaning company. With thousands of happy customers, hundreds of 5* reviews and cutting-edge window cleaning equipment, Nobody cleans better. We currently operate in the following areas:

  • Barnsley
  • Blackburn
  • Bolton
  • Burnley
  • Bury
  • Bradford
  • Castleford
  • Dewsbury
  • Doncaster
  • Goole
  • Halifax
  • Harrogate
  • Huddersfield
  • Hull
  • Keighley
  • Leeds
  • Manchester
  • Oldham
  • Pontefract
  • Rochdale
  • Rotherham
  • Salford
  • Selby
  • Sheffield
  • Wakefield
  • Wetherby
  • York

Using our eco-friendly hot water window cleaning technology, we take our time cleaning your doors, glass, frames and sills - leaving you with windows that make your home smile again!

Nobody cleans better

Escrito pela empresa

Professional
Our 5* window cleaners provide only the best service to each of our customers, something we take pride in. You’ll easily spot Preen & Clean team in our branded vans, and we always arrive in uniform. We also keep you up to date on your cleaning schedule with reminders the day before we’re due to visit, so you’re never surprised to see us!
Friendly
We’re a family business, and we know how important it is to like and trust the people that take care of your home, so we put our customers at the heart of everything we do. From expertly tailored services, quality customer care, to a range of easy-payment options, our friendly team lives up to our shining reputation.
Reliable
You can rely on us to turn up and leave your windows sparkling, quickly, conveniently, and to our 5*standard. All of our window cleaners are local to the area, so they’re never too far away. And on the rare occasion we’re running late, we’ll always let you know in advance.
Value
Premium window cleaning, without the premium price tag! We offer excellent value for money with cleans starting from just £8 that are guaranteed to leave your windows gleaming. We get in to every nook and cranny, making sure your glass, frames, sills and doors are always left sparkling.

Our services

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Informações de contacto

New customers save 20% for 6 months

Save 20% of the price of your window cleans for the first 6 months

4,6

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(2897)

558 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great

Great, reliable service did a fantastic job, have struggled to get a reliable window cleaner would highly recommend. Young man who did the windows introduced himself was friendly and polite, very happy

21 de julho de 2026
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Resposta da Preen & Clean

Hi Jenny, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Classificada 5 em 5 estrelas

Amazing job

Amazing job, couldn't fault anything

24 de julho de 2026
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Resposta da Preen & Clean

Hi Sarah, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Classificada 5 em 5 estrelas

Excellent 5⭐️ service

Excellent 5⭐️, service demonstrated excellent communication throughout the process and ensured prompt service. I am very pleased, thank you ☺️

23 de julho de 2026
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Resposta da Preen & Clean

Hi Trudie, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Classificada 5 em 5 estrelas

Window clean

Got my first window clean was amazing 🥰

22 de julho de 2026
Opinião espontânea
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Resposta da Preen & Clean

Hi Chelsea, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Classificada 4 em 5 estrelas

Luke was very friendly and…

Luke was very friendly and professional. I would appreciate if the Sils can be done properly as well. I would recommend and reuse services.

8 de julho de 2026
Opinião espontânea
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Resposta da Preen & Clean

Hi Farah, thank you for your feedback. We’re really pleased to hear that Luke was friendly and professional during your clean.

We’re sorry to hear the sills weren’t completed to the standard you expected. We’d always encourage customers to contact our customer service team first, as they’re here to resolve any issues quickly and give us the opportunity to put things right.

We’ve passed your name over to our customer service team so they can look into this and help resolve the issue. If your account is registered under a different name, please get in touch with our team so we can locate your details and assist further.

Kind regards, Preen & Clean

Classificada 5 em 5 estrelas

First Clean Done

Since moving into my new home, never had our windows cleaned. Based on people reviews / price we decided to give the company a go. I had my first clean done, and was very happy with the result. The guy who came round was very professional. Would recommend to use.

17 de julho de 2026
Opinião espontânea
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Resposta da Preen & Clean

Hi Nabeela, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Classificada 5 em 5 estrelas

Easy and convenient

Easy and convenient, will be using again

20 de julho de 2026
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Resposta da Preen & Clean

Hi Emily, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Classificada 3 em 5 estrelas

Disappointing

I was expecting a really good experience from Preen and Clean after all the stunning reviews but I’m afraid it hasn’t been great. I’ve had 4 cleans. The first clean was pretty good and communication channels reasonably efficient but trying to reorganise a visit with only a days notice last week was a nightmare. Recent cleans have left spider webs in some window corners and vertical lines of water spots on my windows. No response to email , WhatsApp not seen or responded to, telephone goes straight to answer machine though I did get a response to my phone message but too late to reorganise. Despite having managed to cancel my contract out of sheer frustration and request that the visit be cancelled, the agent still turned up to clean when I was on holiday and only half the number of windows to my house were accessible. Too much stress!

17 de julho de 2026
Opinião espontânea
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Resposta da Preen & Clean

Hi Gillian, We’re really sorry to hear that your experience didn’t meet expectations, especially after a positive first clean. That’s certainly not the standard we aim to deliver.

Looking into your account, we can see that two of your cleans were rescheduled, one due to access issues on the street and another due to a technician falling ill. Unfortunately, these situations are sometimes out of our control, but both cleans were successfully rearranged and completed, and we weren’t made aware of any issues with those cleans at the time.

We’re also sorry to hear about the difficulty you experienced when trying to get in touch. While our lines can be busy during the day, we do always return calls and we can see we attempted to call you back and requested further details via message, but didn’t receive a response.

In terms of the cleaning itself, we didn’t receive any reports regarding spider webs or spotting, and we would always encourage customers to let us know straight away so we can address any concerns promptly.

We sincerely apologise that the cancellation wasn’t processed correctly and that a technician attended while you were away, we understand how frustrating that must have been, and this should not have happened.

We’re really sorry things ended this way, but we would be more than happy to look into everything again and put things right if you’d consider giving us another chance. We wish you all the best for the future! Kind Regards, Preen & Clean

Classificada 5 em 5 estrelas

Excellent job

Excellent job, sparkling windows and frames/sills. Great communications. So easy and efficient. A+++

20 de julho de 2026
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Resposta da Preen & Clean

Hi Lisa, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Classificada 5 em 5 estrelas

I found these guys to be very…

I found these guys to be very professional and as promised all windows plus front and back door cleaned to a high standard and no streaks.I have a lot of window and found the price more than competitive and will continue to use this service going forward

Many thanks

20 de julho de 2026
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Resposta da Preen & Clean

Hi Mark, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Classificada 4 em 5 estrelas

The guy was here first thing in the…

The guy was here first thing in the morning which was great because I didn't have to stay in the house all day he was kind, courteous and very well mannered.
Although there was a couple of smears on the windows afterwards which can be expected he did an amazing job thanks once again.

20 de julho de 2026
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Resposta da Preen & Clean

Hi Paul, Thank you for your review, your feedback is greatly appreciated. We're sorry if you we unhappy with your clean In some cases, it can take 2–3 visits to fully remove any residue left behind from previous soaps and chemicals before achieving a completely streak-free finish. We’d always encourage customers to contact our customer service team first, as they’re here to resolve any issues quickly and give us the opportunity to put things right. Kind regards, Preen & Clean.

Classificada 5 em 5 estrelas

Really friendly young man came to clean…

Really friendly young man came to clean the windows. He worked really hard and it was a very hot day. The windows looked fantastic when he had finished. I will definitely be getting them to come again on a regular basis. Excellent service and an excellent company. I will be informing all my neighbours.

19 de julho de 2026
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Resposta da Preen & Clean

Hi Mrs Whyley Skellum, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Classificada 1 em 5 estrelas

They are very streaky so you will need…

They are very streaky so you will need to come back and re do them again I’m afraid. Thanks

19 de julho de 2026
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Resposta da Preen & Clean

Hi Lisa, We’re sorry to hear this, that’s not the standard we aim to deliver.

We’ve passed your details to our customer service team so they can look into this and arrange a free re-clean if needed. In some cases, especially on first or second cleans, it can take 2–3 visits to fully remove any residue left behind from previous soaps and chemicals before achieving a completely streak-free finish.

We’d always encourage customers to contact our customer service team first, as they’re here to resolve any issues quickly and give us the opportunity to put things right.

If your account may be under a different name, please contact us on 0800 061 4216 (Mon–Fri, 9am–5pm) or email info@preenandclean.com, and we’ll get this sorted for you as soon as possible. Kind Regards, Preen & Clean

Classificada 5 em 5 estrelas

Very impressed

Very impressed, communication good, efficient, polite, excellent value for money, would highly recommend, will use on a monthly basis

18 de julho de 2026
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Resposta da Preen & Clean

Hi Mrs Benson, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Classificada 5 em 5 estrelas

Very good

Very good, and will recommend you to anyone

18 de julho de 2026
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Resposta da Preen & Clean

Hi Shirl, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Classificada 5 em 5 estrelas

Preen and clean are amazing

Preen and clean are amazing, they respond to emails very quickly and take care of your property. I was very impressed with the first clean. Well done guys keep up this amazing work

17 de julho de 2026
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Resposta da Preen & Clean

Hi Wendy, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Classificada 5 em 5 estrelas

Professional

Professional , quality service & brilliant 1st clean from Brian. Great communication & easy to navigate account & make payments.

Highly recommend.

17 de julho de 2026
Opinião espontânea
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Resposta da Preen & Clean

Hi Janet, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

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