Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Been shopping with pretty green for years, service and quality being great every time. Bought some shorts and jeans lately and quality and detail has gone downhill, pictures wrong on website and still... Ver mais

Classificada 5 em 5 estrelas

The quality of the pretty green is fantastic but what’s going on with the sizing is insane I used to wear medium & it was like extra large so I tried small & still massive so I tried extra small & s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ive bought many items from Pretty Green and have always rated their products. However, I had a nightmare at the weekend and ordered a Polo Shirt in the wrong size. Having noticed once i got order... Ver mais

Classificada 1 em 5 estrelas

AVOID!!!Bought a parker 2 years ago most of the buttons fell off in first wash.made the mistake of buying a overhead smock recently washed it once funny water mark/stain appeared on the front washed i... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de moda masculina

Informação fornecida por diversas fontes externas

Founded in 2009 by Liam Gallagher, one of the most iconic frontmen in music, the brand unites people through a love of music and fashion. Named after a track by The Jam, Pretty Green provides simple, classic clothing with a modern twist.


Informações de contacto

3,0

Aceitável

TrustScore: 3 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Happy and thankful, I leave some impressions too.

First of all, THANKS for using a delivery service that does not add extra taxes at picking up, what unfortunately is happening in most of my shopping in UK products. Moreover, shipping price was free for Spain, and for that I thank you as well.
About the item I bought, I am very pleased with it, though it has a darker colour that the one portrayed in the web images, but it is very beautiful in any case, with a slightly golden tone.
The only downside is that it is made in China. I know most of the market products are nowadays designed in Europe and the UK and fabricated in Asia, but in my opinion it is best to pay more for Made in the UK/Europe products, plus it is more ethically and environmentally responsible. Many brands are starting to increase a little their prices but offering these type of conscious, more lasting type of products. Also, the box was SO BEAUTIFUL but arrived totally trashed, so I am very sad I cannot keep it :(

7 de dezembro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Poor customer aftersales

Received my order a few days before the Black Friday event with 30% off. Asked if they would honour the discount or shall I return and re-order, they responded to say yes I would have to return get a refund then start again. So much messing around so it was my first order and it is definitely my last. It would be so much easier all round to just refund the difference like the company I work for does to keep customers happy?!

22 de novembro de 2021
Opinião espontânea
logótipo da Pretty Green

Resposta da Pretty Green

Hi David,

We are very sorry to hear of your recent experience.

We do have policies in place regarding price differences, however in your case we would like to investigate further.
A member of our team has made contact with you directly.

Kind Regards
Team PG

Classificada 5 em 5 estrelas

I initially ordered online the…

I initially ordered online the oversized Lomas Parka which I found too long being 5 8". After returning it I decided to go to the Pretty Green shop in Manchester city centre. The staff were really friendly and helpful. Chris suggested me trying on the shorter Cooper parka. I did and it fit beautifully. I bought it straight away without needing to try on anything else. Some great looking clothes in there, and I will be back soon to make another purchase I'm sure.

7 de novembro de 2021
Opinião espontânea
logótipo da Pretty Green

Resposta da Pretty Green

Hi Andy,

Thank you for the review.
It's great to hear that you enjoyed the experience in store. We look forward to seeing you again soon.

Team PG

Classificada 5 em 5 estrelas

Good quality stuff 10/10

Good quality stuff , bought a t shirt to start with, to see what it was like , Iv now bought a jacket and jeans , will be buying for here on the regular

23 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

IL TOP

Prodotti e customer care sempre affidabilissimi, su più di 10 ordini ho avuto solo un problema (un prodotto fallato): nonostante avessi superato il tempo per ottenere un rimborso, l'assistenza mi ha fornito tutte le istruzioni per ottenerlo due mesi oltre la scadenza.

8 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant store

Brilliant store, latest fashion items. Sales and offers quite often. Easy to deal with, always as stated and fast deliveries. 10/10

1 de setembro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

VERY Disappointing Customer Services and Delivery

Ordered 3 times and paid the extra for expedited delivery which was the next day - no delivery received, so emailed customer services and rang the customer support number with no response.
Your call always times out after 22.5 minutes - I have rang them each working day for the past fortnight and no one answers.
I have emailed customer support also about 3 or 4 times and strangely enough no response.
Last night though I got an email to say my order was on its way and would arrive today.
In the past hour the order has turned up but incomplete - the packing note has only two items listed and no mention of the third.
You can probably guess what happened next, yep, I tried calling customer services and after another 22.5 minutes on hold - ‘Sorry no customer advisors available’.

What are these guys playing at, no response to any communications over a two week period.

They probably believe the order has been completed but it hasn’t. The email last night saying that all my order was on its way contradicts the shipping note with only 2 items.

If anyone from the company out there is listening- would you kindly respond

1 de setembro de 2021
Opinião espontânea
logótipo da Pretty Green

Resposta da Pretty Green

Hello Alex, sorry to hear you have received a substandard experience - A member of the team will be happy to escalate your query.
Kind regards,
B @ Team PG

Classificada 5 em 5 estrelas

Pretty Green - How a clothing label should be run.

Pretty Green is my go to label whenever my wardrobe needs updating. Fashion is very subjective, I get that, so I won't gush on about how amazing their lines are, they are though.

But, I will say, the way they run the business is second to none. 48 hour delivery as standard on all orders, which arrives in a beautiful branded box, with every item packaged perfectly in more branded, yet minimalist packaging. No space wasted, just wonderful stylish efficiency.

If something isn't right, or doesn't fit, they include a pre-paid postage label, so all you have to do is pop the item bag in the original packaging and take it to your local post office.

And yep, the clothes are excellent, well made and fit as they should.

18 de agosto de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Great price and quality

Great price and quality. Always love pretty green clothing and never had a problem. Packaging didn’t have a lot of plastic as well which was great. Would be nice to see no plastic packaging on the future!

14 de agosto de 2021
Opinião espontânea

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