PrettyLittleThing Opiniões 

408
TrustScore: 1 em 5

1,2

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Classificada 2 em 5 estrelas

Retour envoyé le 26 mai 2026. Le remboursement devait être effectué sous 28 jours. Après plusieurs relances, on me demande toujours de patienter jusqu’au 1er juillet sans explication claire. Délai dép... Ver mais

Classificada 1 em 5 estrelas

Omg they just kept swarming my messenger with msgs wouldn’t stop over two days waking me at odd hours! Disgusting they would stop

Classificada 1 em 5 estrelas

They've sent me a faulty dress, promised me a $15 refund three times but haven't processed the refund despite saying they have. This company is fraudulent! I will never purchase from them again.

Classificada 1 em 5 estrelas

This is a review of prettylittlething.com UK not Au. Fast delivery but absolutely hideous quality. Very thin material, wonky gathered seams, dreadful style and fit, nothing like advertised product. Ha... Ver mais

Informações sobre a empresa

  1. Compras e moda

Informação fornecida por diversas fontes externas

Shop the latest women's fashion at PrettyLittleThing Australia from $16. Offering thousands of the must have looks & trends - Students get 20% off.


Informações de contacto

1,2

Muito mau

TrustScore: 1 em 5

408 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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1,2

Todas as opiniões

(408)

47 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

I'm officially done with PLT clothes

I'm officially done with PLT clothes. The sizing has been off since 2019.
It's actually starting to become harmful to my mental health.
I have size 12 and 14 jeans from PLT that fit me from 2018/2017. Buy 14 now too small, size up to 16 and the thigh and leg too big but the waist fits like a 12. It does not make sense.
Plus size to them seems to mean thick thighs/46inch bums, tiny waist/flat belly and size F boobs women.

The quality of the clothes has gone down hill too. Why am I receiving clothes that smell like fish.

I'm done shopping with them!!

17 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

PLT sizing is inaccurate

PLT sizing is inaccurate. How can a size 16 fit like a 12. It's an absolute joke. I ordered a size 16 dress and my gosh, it for sure is not one. When I order from New Look a 16 is actually a 16. Disappointed!

28 de julho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Don't sell a size 16 unless it is…

Don't sell a size 16 unless it is actually a 16. I got a pretty dress today, tried it on and it doesn't zip up half way up my back. The dress was lovely. But this is ridiculous. I also got the dress after seeing an ad that PLT is plus size inclusive. Bunch of lies. Nice way to make your curvier customers feel like crap.

24 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

So satisfied

I ordered for the first time from PLT. I live in Romania and the package was delivered in 6 days, nice surprise! I am usually a XS/34 EU size, and after reading some reviews I decided to size up and I ordered a 6 (S/36 EU) and it fits just perfectly on me. I LOVE IT!
So if you’re between sizes of course the chances to be disappointed are higher. For me it’s a positive experience and I am going to order again

9 de junho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Bought 2 blazers both size 28 as my…

Bought 2 blazers both size 28 as my other blazers from various makers are 26/28, both these blazers were absolutely humongous on me, I’d say they are 30/32 and 32/34 plus sizes, way out of proportion, I’m now very weary of PLT and Damart is another one only their sizes are tiny, I’m a 28 trousers in damart I’d be around 34 plus size

7 de junho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Placed an order expecting delivery by a…

Placed an order expecting delivery by a certain date. Order did not arrive by promised date. Dealing with customer service has been a complete waste of time. From returning the item to getting a refund. It's been going on for 3 months. They're all incompetant monkies.

29 de março de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

SCAM COMPANY ?

STILL WAITING FOR MY ORDER, ONE MONTH LATER TRYING TO GET A HOLD OF SOMEONE & WITH NO LUCK SO I WENT TO CANCEL MY ORDER WITH THE ORDER NUMBER THEY SENT TO MY EMAIL, BUT FOUND OUT THAT IT DOESN'T EVEN EXIST SO I HAVE NO WAY OF DOING ANYTHING.

12 de janeiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Never again

I ordered my item 1/13 With an expected delivery of 1/26. Delivery info remained “unavailable” then has never updated. I reached out and was told to wait til 1/29 and if not received reach back out. 1/29 no delivery reached back out and was told to wait for 2/11. When I replied and said I was told 1/29 they told me 2/13. When I complained that just 5 mins ago I was told to wait until 2/11 they then asked me to wait until 2/19. I complained that this item was for a wedding and I was told If the wedding had passed and I no longer needed the outfit, to return it upon delivery. NEVER AGAIN WILL I ORDER FROM THIS COMPANY. Oh yea still no dress 🙄

31 de janeiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Need sort you sizing out… absolutely…

Need sort you sizing out… absolutely ridiculous no wonder so many women and girls have got eating disorders. I’m a size 12 in one dress then in another I’m a size 18🙄 in any other brand I’m a size 14! Don’t get me stated on the skirts. Sort your business out it’s beyond a joke… cheap crap!

1 de fevereiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Order not recieved/bad customer service

Items ordered was supposed to have being refused at pick up point, delivery then done 14/1/24 to a wrong address. I contacted Prettytittlething customer service via email around 9 times giving all information and evidence items sent elsewhere, there customer service team has not followed up anything at all even thought ive done all the investigation and forwarded all evidence. Totally disappointed with customer service lack of customer care and poor communication.

4 de janeiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Arnaque ?

Vraiment, de l’arnaque ! !
Après avoir passé commande, il y a littéralement un mois. J’ai attendu ma commande pendant plus d’un mois alors que j’avais payé la livraison express. Bref elle a été remboursé ce n’est pas un problème. Aujourd’hui nous sommes le 2 décembre 2022 soit un mois après le jour de commande pendant un mois, on m’a rabattu qu’il fallait que j’attende que j’attende que j’attends qu’il fallait patienter que le colis allez arrivé. Le colis n’est jamais arrivé. Aujourd’hui je le renvoie un message pour leur dire que leur colis n’était jamais arrivé. il me dise qu’il procéderons au remboursement, mais seulement de 57,85€ au lieu de 65 € soit le montant complet de l’article. C’est inadmissible de leur part déjà que leur service client est malheureusement pas fonctionnel..
Si en plus ils sont pas capables de livrer dans les les délais prévu et en plus de ça c’est de l’arnaque car il ne me rembourse pas la somme totale.
C’est inadmissible, avec la somme modique de 57,85 €. Je ne peux même pas racheter la moitié de l’article qui est à un prix exorbitant,
parce que oui c’est pas normal d’avoir un service aussi nul pour des vêtements qui ont un prix aussi cher

1 de dezembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely terrible sizing

Absolutely terrible sizing! I bought size 10 and my size 6-8 friend fit into them perfectly. They only cater to a perfect slim hour glass figure. Not everyone is built like that, so don’t recommend unless you have the perfect figure.

5 de novembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

J’ai commander une paire de chaussure…

J’ai commander une paire de chaussure le 29/07 je devais la recevoir le 05/08 je n’ai rien reçu j’ai contacter le sav pour savoir où en est ma commande elle me dit de patienter jusqu’au 18/08 date à laquelle je serais en vac quand on paie 5,99€ de livraison on aimerait que le delais sois respecter je recommande pas à fuirrr vraiment ne commander pas chez eux se sont des escrocs 722-2105357-2026231

9 de agosto de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

If I could give 0 stars, I would.

If I could give 0 stars, I would. PLT is absolutely horrible when it comes to customer service and the quality of their clothes. I made the mistake of making 2 orders with them, a day apart before my order/s arrived and realising what a terrible mistake I had made through ordering with them.

The clothes I received were of terrible quality, a pair of boots arrived crushed, a hoodie that I received had lint all over it (like it has been washed and worm multiple times), a dress had arrived with a smell on it and the blazers I ordered looked terrible and were made of cheap material.

The customer service at PLT is also terrible. While some of the people I've spoken to are friendly, some of them have replied with a completely different response to the question I asked about my refund. I am constantly given different customer service representatives, and having to repeat myself over and over. I emailed multiple times asking about my refund, and they continually ask for proof from my post office (which I provide) that I've sent the item, and then suddenly tell me to check my property to see if my parcel has arrived. Their whole system is a complete mess, and no one knows what they're doing.

I've been waiting for my refund for a month now, and I've still got nothing. I'm becoming quite frustrated with the situation and if the refund isn't given to me soon, I'll be reporting the bank transactions as fraudulent.

My advice is not to buy from here, as they're terrible. And any influencers who constantly promote this store are complete liars who are just getting paid lots of money to promote them.

9 de agosto de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Bad quality, deceptive

The worst possible online shopping website. They sell cheap $2 china made products at inflated prices. I purchased a pair of metal heel boots and they turned out to be plastic heels with a metallic wrap. And they want me to return the product to them at my expense. It's not a change of mind. It's the wrong product. In legal language "deceptive conduct"!!!

5 de agosto de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Can't deliver on time

Can't deliver on time. I've even lost hope for my order, they busy telling me to give them 48 hours more but then now days are going

21 de julho de 2022
Opinião espontânea

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