I ordered a short sleeve polo shirt through Wowcher and when it arrived i discovered it was long sleeved. It was not a problem as i was thinking about buying a long sleeve shirt as well. I reordered a... Ver mais
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Leia as opiniões dos outros
I ordered from Wowcher, a Sweaty Betty mystery top box and another Sweaty Betty mystery bottoms box. I received quicker than expected, and happy with what I received, all wearable. I would class som... Ver mais
A empresa respondeu
Bought 2 mystery boxes from Wowcher. One box arrived very quickly and was exactly as described. The other kept saying that Royal Mail was expecting it. I emailed them and after a little back and forth... Ver mais
Still waiting on my orders to arrive. Tracking number doesn't exist according to yodel and no response from priceoutlet.co.uk to my emails. It's my daughter's birthday today. This was her birthday pre... Ver mais
2,4
Mau
24 opiniões
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Sweaty Betty Mystery Box
Same as other complaints. Ordered a Sweaty Betty muster box and order wasn’t delivered by the date outlined. I have sent 2 emails with no response.
Update:
The company has emailed me today apologising for the delay of service due to a backlog. My product has been shipped and a tracking number provided. Very please to have this resolved.
6 de fevereiro de 2025
Opinião espontânea
Clearly a scam
Clearly a scam, ordered through Wowcher on 19th Jan, advised my order had been dispatched on 20th Jan. Royal Mail tracking says they are still waiting for the parcel. Multiple emails to Price Outlet, multiple emails to Wowcher and they are refusing to refund me. Will be requesting money back from bank and reporting as scam.
4 de fevereiro de 2025
Opinião espontânea
Resposta da Priceoutlet
Thank you for your review. We are very sorry to hear about your concerns regarding your order. After reviewing our records, we can confirm that your order was successfully delivered on 6th February. We apologise for any confusion caused by the tracking information or communication delays prior to delivery.
Please be assured that we take all customer feedback seriously and would never knowingly allow any issue to go unresolved. If you have any remaining concerns, we kindly ask you to contact our customer support team directly at customerservice@priceoutlet.co.uk
Ordered a Sweaty Betty mystery box…
Ordered a Sweaty Betty mystery box 10/1, order was never sent. Emails go unanswered and claim it's a Royal Mail problem (the one time that they did actually reply).
Gave in and raised a chargeback with my bank to get my money back.
Avoid!
10 de janeiro de 2025
Opinião espontânea
Ordered sweaty Betty mystery boxes…
Ordered sweaty Betty mystery boxes household has three outstanding two of which were due 17 th of Jan . Have tried email states server down tried telephone states number not in use .
15 de janeiro de 2025
Opinião espontânea
Resposta da Priceoutlet
Thank you for taking the time to leave your review. We are sorry to hear that you experienced difficulties contacting us. Upon reviewing your order, we can confirm that it was successfully delivered on 22nd January. We also note that you have since placed additional orders with us, and we appreciate your continued custom.
Please be assured that our contact channels are fully operational, and we are always available to assist should you have any queries in the future. You can reach us using the contact information provided on our website.
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