PrintNinja Opiniões 1562

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

These books are most high-quality hardcopies I have received yet and I have ordered them from three different platforms. I was extraordinarily happy with the product and will definitely be ordering mo... Ver mais

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Classificada 5 em 5 estrelas

Loved the final product! We used Print Ninja for our first offset print run of our Body McCannics children's picture book series. PN was fast and professional with all communications. They promptly up... Ver mais

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Classificada 5 em 5 estrelas

I think, for me, the Print Ninja team understood that first and foremost I wanted to produce a high quality book. They paid careful attention to every detail – but honestly, the best part was that whe... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

From quotes, to printing, to delivery, PrintNinja handled our book like absolute pros. Quick responses, realistic timelines, they delivered our books ahead of schedule, and they look great! Printing... Ver mais

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Informações sobre a empresa

  1. Fabricante
  2. Livraria
  3. Serviço de empresa para empresa
  4. Loja de hobbies

Sobre PrintNinja

Informação fornecida por diversas fontes externas

Since launching in 2009, PrintNinja has printed over 9 million books, comic books, children’s books, games, magazines, and catalogs for thousands of independent creators, publishers, and businesses.

PrintNinja was established to help creators and businesses take advantage of the low pricing available through international offset printing while eliminating all of the risks and difficulties that international printing entails.

Here’s how we do it:

Our American Office:

We eliminate the language barrier by having full-time customer service and pre-press departments run from our Chicago office. We’re here to answer all of your questions, and to make sure everything about your order comes out exactly the way you intend it to. We also help you make sure your files are set up exactly right to prevent any surprises.

Our Chinese Office:

We eliminate the international logistics and accountability problems by having full-time printing and logistics departments run from our Shenzhen office. Our team in China is at the printing factory regularly, doing press checks and quality control to make sure that every item we print meets our incredibly high standards.

Our Logistics Experience:

We have the established trade channels to get books from the factory right to our customers’ doors with as little hassle as humanly possible. We even offer freight forwarding, air shipping, split shipping, and guaranteed delivery dates for expedited orders. We take care of all customs and importing paperwork and processes for customers in the USA and Canada, and for customers, in other countries we help guide you through the import process step by step.

Our Size:

This is the secret sauce that makes it all work: We do a LOT of printing. Remember those millions of books we've printed?

We have the experience:
We’ve seen it all, we know the numerous pitfalls and how to avoid them.

We can get great shipping prices:
We have containers going from China to the US every week, keeping shipping costs low even for small orders.

Most importantly, we have leverage:
With PrintNinja, someone doing their first run of 500 comic books has the same leverage as a huge publishing company. If something is printed incorrectly, we catch it before it even leaves the factory and we force a reprint.

International Offset Printing, Made Easy:

It’s what we do every day here at PrintNinja, and we look forward to helping you save time and money on your next print project.

Why Print With PrintNinja?

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4,7

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

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Classificada 5 em 5 estrelas

Helped make a comic for a friend

Retired graphic designer who helped artist produce comic book from his hand drawings. I had to copy and clean up a lot of the graphics then lay them out on pages. PrintNinja rep was very helpfully in sending samples of papers and finishes plus sample comics. Very reasonable cost for short run 100 publication.

21 de março de 2025
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Resposta da PrintNinja

Good Afternoon Lou!

Excellent work on taking advantage of our sample offering. This is 100% recommended as the first step when it comes to printing with us. We also always strive to offer competitive pricing - happy to hear we are doing well in that regard. Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Classificada 5 em 5 estrelas

I have used Print Ninja for a few years…

I have used Print Ninja for a few years now. I am in the process of my third printing project. I find the quality of the cards excellent and the customer service just as excellent. Their prices are also very competitive and reasonable. Huge shout out to Laura K who oversees my projects. She is patient, understanding and helpful. Thank you Print Ninja!

16 de março de 2025
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Resposta da PrintNinja

Good Afternoon Carrie!

We want to take the opportunity to thank you for your continued trust and partnership over the years! We always strive to provide top-tier quality and service. Laura is an absolute rockstar and incredible at what she does (we all agree!). Please don't hesitate to reach out to Laura when the time comes for a new project.

Have a wonderful rest of your day!

Classificada 5 em 5 estrelas

Will keep using PrintNinja

This was my second print with PrintNinja, and I will continue to use them for my coloring books and other specialty print needs. Please see my previous review. Thanks!

14 de março de 2025
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Resposta da PrintNinja

Good Afternoon Andrea!

We are so happy to hear your second experience partnering with us was a great one! Please don't hesitate to reach out to Laura when the time comes for a new coloring book project. We have some great return customer incentives!

Have a wonderful rest of your day!

Classificada 5 em 5 estrelas

pricing and communication from their…

pricing and communication from their team members

17 de março de 2025
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Resposta da PrintNinja

Good Afternoon Ian!

We are happy to hear your recent reorder with us was such a great experience! You can always count on us for competitive pricing and kind service. Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Classificada 5 em 5 estrelas

Looks beautiful but a major quality issue.

Very satisfied with the quality of my printed books. There was a printing error on some of the copies and I was offered a reprint at no charge, completely hassle free. The staff is very quick to respond and answer any questions you have. I will definitely be returning when I need more copies printed!

UPDATE 3/28: I was just informed by a customer of mine who is a teacher that the pages of my book are falling out when the book is opened up to lay flat, which is what a teacher will do when they want to display pages to their class. This happened on the second day the book was in her possession. To be sure this wasn’t a bigger issue, I checked with TWO unsold copies I had and sure enough when opened up flat the pages just fell out. I’m afraid to continue doing this with the rest of my copies but suspect it would be the same result.

I understand that the US facility does not sew in the pages before gluing but I would imagine that the gluing process in perfect binding should be strong enough to keep even unsewn pages intact for much longer than a single reading. This is a children’s book and it needs to be able to hold up to being opened like this.

I had ordered prints of my previous book through Amazon KDP and those pages are also glued in but have held tight for several years now.

I’m really disappointed by this revelation, as I had said in an earlier review the print quality is beautiful but I cannot continue to print with a company that manufactures books with pages that fall out. I am hoping this is a case of bad glue or glue that wasn’t applied properly.

I am waiting to find out what the Print Ninja plans to do to rectify the situation. For now I am keeping the rating at a five as their customer support for my previous issue was excellent. Hoping I can keep it that way after they respond to this issue.

14 de março de 2025
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Resposta da PrintNinja

Good Afternoon Rob!

We are so happy to hear we were able to make your first time printing with us Domestically a fantastic experience. You can always count on us to make things right if there is an egregious manufacturing error. Isn't that digitial offset quality stunning?! We are always happy and quick to answer any questions or concerns. Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!

EDIT 3-31-25

Good Afternoon Rob!

Simon will be reaching out to you directly today (3-31-25) to discuss this concern further!

Classificada 4 em 5 estrelas

Good experience!

Fantastic customer service. Very responsive and great help. I didn’t know about the paper sample pack before ordering and maybe that’s a research error on my behalf, but I do I wish this was more front and center as a resource option. Or that there were more resources for understanding order specs. That said their website does already have many guides if you look for them and those helped me learn a lot as a first time buyer.

6 de março de 2025
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Resposta da PrintNinja

Good Afternoon Graeme!

We appreciate all constructive criticism that is sent our way. While we do call out "Order Samples" immediately on our main page and throughout the quote calculator, we will brainstorm a few ways we can bring samples more to the forefront. As you mentioned, our website has a plethora of knowledge articles regarding our different spec options. We also have "learn more" links throughout the calculator that explain spec details in depth if you want to check those out for future orders. That being said, you can ALWAYS count on us for consistent, kind, and thorough communication and service. Please don't hesitate to reach out to Campbell when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Classificada 5 em 5 estrelas

I am very satisfied with my experience!

I am very satisfied with my experience! The proofing process has a bit of a learning curve but the proofing team was super helpful and came back with clear instructions and feedback. The turn around time is what was promised and the end product looked great! 10/10 would recommend!

2 de março de 2025
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Resposta da PrintNinja

Good Afternoon Sonoma!

We are happy to hear your first time printing with us Domestically was a good experience! File prep for digital offset can certainly be a lot of information to take in, but we do everything we can to break things down as clearly and concisely as possible. We are happy to hear we were able to meet our estimated turnaround time as well! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Classificada 5 em 5 estrelas

Always a Fantastic Experience

It is always a pleasure working with PrintNinja! I have printed with them 5 times and each time they make the process super easy. Not to mention, they do a great job of proofing your book to ensure the utmost quality. There's been quite a few things where they spotted issues I didn't and we got them fixed before they printed. The books themselves are amazing quality and I get compliments on them all the time. I can't see myself ever switching to another printer.

2 de março de 2025
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Resposta da PrintNinja

Good Afternoon Dennis!

We cannot thank you enough for taking the time to write and send in such a kind review of, not only this project, but previous experiences as well. You can always count on Jen and Sam to be thorough and kind during the Prepress process. Traditional offset quality really cannot be beat - it's just stunning in person. We look forward to seeing your next project!

Have a wonderful week!

Classificada 5 em 5 estrelas

They have great customer service

They have great customer service! We were very pleased with the final product. Printing and shipping times were done within the time frame projected and pricing was very reasonable.

9 de março de 2025
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Resposta da PrintNinja

Good Afternoon Linda!

We are so thrilled to hear your first time printing with us domestically was such a success! You can always count on us for thorough and kind communication as well as reasonable pricing. Please don't hesitate to reach out to Campbell when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Classificada 5 em 5 estrelas

Why go anywhere else?

The gang at PrintNinja are always within seconds away to answer any questions or concerns you may have. The end result is total professionalism on all levels.

22 de fevereiro de 2025
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Resposta da PrintNinja

Good Afternoon Suzanna!

What an amazing review! Thank you so much for taking the time to send in a review of your second time partnering with us. You can ALWAYS count on us to respond as quickly as possible to any questions or concerns...no bots to be found with us! Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives (as you know)!

Have a wonderful rest of your day and we hope to talk again soon!!

Classificada 5 em 5 estrelas

Books look great

Books look great!

Project managers were attentive, helpful, and detail oriented. They responded quickly and helped me get my books printed in time for convention season.

Books were shipped quickly and packed with care. They arrived with no damage.

1 de março de 2025
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Resposta da PrintNinja

Good Afternoon Jon!

We are so happy to hear you are happy with your projects! You can always count on Jen and Laura to be quick, kind, and thorough in all communication. We also do our absolute best to ensure our projects are packed and protected properly for shipment. Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Classificada 5 em 5 estrelas

Print Ninja insured a timeless, museum quality work of art

Print Ninja has been a fantastic partner to work with, and was directly responsible for this project yielding one of the finest books our organization has produced.

The Order of St John is a Royal Order of Chivalry, a UN-recognized Non-Governmental Organization, and a first aid and health care charity with 'feet on the ground' in over 40 countries. We hold ourselves to high standards.

A book documenting our history and members in the United States had to meet those same high standards. We had content creators to do the project justice. We needed a printing agent that could take their content and deliver the publication we envisioned.

Print Ninja exceeded our requirements. They guided us through the process start to finish, helped us get prepress right, oversaw overseas printing and binding, and delivered to our doorstep volumes that met every expectation.

Campbell Royales, our agent within the company, Simon on the admin team, and Sam and Jen on pre-press went above and beyond the call. We did not know everything printing our book would require. They did. With Campbell walking us step by step through the process, we were able to deliver to our subscribers a coffee table-quality end result.

Print Ninja insured a timeless, museum quality work of art.

17 de outubro de 2024
Opinião espontânea
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Resposta da PrintNinja

Good Afternoon Jim!

First and foremost, we want to extend our deepest gratitude that you chose to partner with us on the production of this stunning project. We at PrintNinja believe in treating each project as if it were our own - handling the very delicate process (that can be quite anxiety enducing!) with as much care and attention as if we were us in the driver's seat. We are so thrilled to hear this experience was a tremendous one! Campbell is incredible at what they do and takes great care in working with their customers. Simon is an absolute rockstar when it comes to quick and timely communication. Sam and Jen are true partners in Prepress and you can always count on their keen eye for detail as well as kind and thorough explanations.

Please don't hesitate to reach out to Campbell when the time comes for a new project for the organization. We have some great return customer incentives and we can also ensure you work with the same team.

Have a wonderful rest of your day and thank you SO MUCH for taking the time to send in this review.

Hopefully talk soon Jim!

Classificada 5 em 5 estrelas

Great experience from start to finish

Great experience from start to finish. Delivery was as expected and got my books in a timely manner.

23 de fevereiro de 2025
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Resposta da PrintNinja

Good Afternoon See!

First and foremost, we want to extend a HUGE thank you for your continued partnership and trust. 15 orders now!! That is incredible. We cannot put into words how much that trust means to us. We are very happy to hear your recent reorder was met with consistent service and quality as well as an on-point turnaround estimate. Please don't hesitate to reach out to Simon when the time comes for a new project. We can't wait to work with you again!

Have a wonderful rest of your day!

Classificada 5 em 5 estrelas

Absolutely fantastic

Absolutely fantastic! Sam was super helpful walking me through the process and let me know of potential issues with my original design. Was easy to fix and had a super quick turnaround. My project manager Laura was also immensely helpful and quick to give me alternative options. Will be using this service again!

22 de fevereiro de 2025
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Resposta da PrintNinja

Good Afternoon Ben!

We are so thrilled to hear your first time printing with us domestically was such a great overall experience. Sam and Laura are both terrific at what they do, and you can count on them for consistent kind and helpful service. Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Classificada 5 em 5 estrelas

Beautiful quality

My copies came out beautiful with high quality paper and vibrant colors!

14 de fevereiro de 2025
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Resposta da PrintNinja

Good Afternoon Rachel!

We are so happy to hear your first time printing domestically with us was such a great success! Top-tier, professional quality is always something we strive for. Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Classificada 5 em 5 estrelas

Personal attention & a quick turnaround.

Personal attention & a quick turnaround. Great quality product. No complaints.

15 de fevereiro de 2025
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Resposta da PrintNinja

Good Afternoon Paul!

Excellent! We are happy to hear your second time printing Domestically with us was a great experience. You can always count on personalized service when you partner with us - no bots in sight! Top-tier quality is a major priority for us as well. Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Classificada 5 em 5 estrelas

I love this company

I love this company! The quality is so amazing and those that I have worked with have been nothing but kind and patient with me throughout the process. I’m excited to continue in this partnership!

14 de fevereiro de 2025
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Resposta da PrintNinja

Good Morning Antonia!

....and we love that you took the time to send in such a kind review of your second time partnering with us Domestically! You can always count on us for top-tier quality. Campbell and Sam are excellent at what they do and you can count on consistent and kind service. Please don't hesitate to reach out to Campbell when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Classificada 5 em 5 estrelas

Beautiful tarot cards

I'm obsessed! We did tarot cards as an alternative guest book for our wedding and they came out perfectly! I'm so thankful to Simon who was so helpful in the entire process and the printing team - thank you!!

13 de fevereiro de 2025
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Resposta da PrintNinja

Good Afternoon Janae!

We are all so happy you are thrilled with the cards! Also...what a super cool idea for a guest book. Simon is the best - we completely agree. Please don't hesitate to reach out to Simon when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Classificada 5 em 5 estrelas

Communication was quick and easy

Communication was quick and easy, I felt really taken care of. The decks turned out great!

27 de dezembro de 2024
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Resposta da PrintNinja

Good Afternoon Claire!

We are so happy to hear your first time printing with us was a great experience! You can always count on us to give kind, courteous and thorough service - please be assured of that! Please don't hesitate to reach out to Laura when the time comes for a new project. We have a new Domestic Service that may align with a new project and would result in MUCH faster shipping time, as well as some great return customer incentives!

Have a wonderful rest of your day!

Classificada 5 em 5 estrelas

My new printing family!

Sam and Laura were both great to work with! Thanks so much yall! Everything was just as expected!

9 de fevereiro de 2025
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Resposta da PrintNinja

Thank you again Linn for taking the time to drop another review for "The Saints"! It means so much to the team.

Have a great week and we will talk soon!

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