I’ve been using this company for over six years now and just cancelled and moved to Planned Parenthood Direct instead. I’ve been on Auto-Ship all this time. Three separate times recently I’ve received... Ver mais
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I’ve been using this company for over six years now and just cancelled and moved to Planned Parenthood Direct instead. I’ve been on Auto-Ship all this time. Three separate times recently I’ve received... Ver mais
A empresa respondeu
I've had a pretty crazy life with several job changes and constant instability with my health insurance. I never had to worry about being able to keep my birth control thanks to PRJKT Ruby. And as som... Ver mais
A empresa respondeu
Love you guys. I got a new debit card in between prescriptions, forgot to update. I got an email reminder and a phone call to make sure I didn’t have a break in my pills and I’m up to date and incredi... Ver mais
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I was a little unsure about ordering online at first, but it turned out to be super easy and smooth. The doctor asked a few relevant questions before approving my order, which made me feel comfortable... Ver mais
A empresa respondeu
Getting access to birth control isn't always easy. PRJKT RUBY is here to change that. Order birth control online, with free consultations and free shipping in discreet packaging. Your purchase supports global contraception access. Just $20/month.
7033 East Greenway Parkway, 85254, Scottsdale, Estados Unidos da América
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I've had nothing but issues with Prjkt Ruby. First order, USPS lost my package and delivered it to a stranger. I spent all day on the phone with Prjkt Ruby, who eventually called it into my pharmacy which made things easier for me. This was March 2024.
Today, I call to see if my autofill order could be sent to the pharmacy, like it was before. I spoke to Leslie, who wasn't the friendliest, but more concerning was that she didn't seem to understand what was going on, from my request to my order issues previously. No notes were left on my file about the issue I had with delivery, and she was stumped by the generic brand listed on my file rather than the name brand their NP prescribed.
All of this was fine until Leslie began asking medical questions. When I inquired, confused as to why she needed this information when Prjkt Ruby already had it from two months ago, she claimed I had to re-submit my medical questionnaire, pay to speak to another NP, and put in ANOTHER order entirely. I did this in MARCH of this year, 2024, almost two months to the day. She claimed I no longer had a script with Prjkt Ruby after they called it into my local pharmacy (due to their shipping issue) and had to do it all over again.
How scammy is that? I am so frustrated and disappointed in my experience. I won't be returning as a customer if I can help it.

Resposta da PRJKT RUBY
Provider was really kind and helpful and the process of getting my prescription went smoothly.

Resposta da PRJKT RUBY
Even thought auto renew is 90 days, I get it more frequently. Also, the prescription was changed without talking to me and the new one gives me migraines

Resposta da PRJKT RUBY
Having used them for years, I submitted a refill request w/no changes. Suddenly, now the NP just has to speak to me on the phone to "verify info". Jennifer A. proceeds to ask me "why I haven't filled with them since 2021/2022". I said that's not something she needs to know, which she doesn't. She insists that somehow she needs to know that "to gather my medical history". I refuse; then she asks me the date of my last period. Again, I refuse as I'm not providing that info to a company in Utah to keep in their records -- not in 2023 USA, absolutely not. Again, I refuse & state that she doesn't need to know that. And I know she doesn't need to know that because I've literally NEVER been asked to provide that info to them before. I ask for a supervisor & am denied. So I'm refused care at 41 YEARS OLD after decades of using BCP. I ask repeatedly for the medical reasons why she needs to know the answers to those 2 questions & she does not answer. DONE with them, taking my business to a competitor and making a complaint to medical board.

Resposta da PRJKT RUBY
It was easy and fast to order birth control.I appreciate that and birth control.Since our right to abortions has been taken away.Women more then ever will need affordable or free birth control.🙂
Very quick process. I was approved within hours!
PRJKT RUBY is an amazing resource for female health. The website is easy to use and the practitioners are very detail oriented. Would HIGHLY recommend.
An easy to use and informative service.
The doctors are kind and generally easy to get an appointment with in order to get a script.
Prjkt Ruby has been filling my birth control for years. They're fast and efficient. I've never had to worry with them.
Customer service is great. Timely refills. Never without my medication. I have been a customer for many years.
It is super convenient to have everything done online, including quick doctor visits. They have quick delivery and works well for me who doesn't like going to doctor in person visits. Highly recommend if you're into taking pills for BC
I have used PRJKT RUBY for a few years and have always had a swift smooth and enjoyable experience. Thank you for offering the option for so many that do not have access or would otherwise be unable to use BC.
So easy and such a simple way to get my birth control without having to schedule in person appointments. All the doctors that have been randomly assigned to me have been very helpful and kind.
Very easy to get my prescription. Medical staff were friendly and professional!
NP Greenbush was friendly, professional and helpful. Thank you for a fast and easy experience!
Communication/navigation on the website is a little clunky but overall a very helpful, accessible, and convenient way to get birth control
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