Incompetent!! What was supposed to be a lovely surprise ruined by them sending a photo of the flowers after the delivery time which I assumed was at the recipients address. So I had to spoil the surpr... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Been getting Pro Bunga's excellent service to send hampers, fruit baskets and cakes to my beloved in Bandung. Always very happy and satisfied as the items are fresh, messages are well printed and deli... Ver mais
A empresa respondeu
Ordered flowers the night before the day on which I wanted the delivery to be completed. Flowers got delivered the very next day in the morning, as promised by the company. The little card and the... Ver mais
They made it easy ! I ordered and put Address and they delivered and called to make sure all was good. They sent email with pictures to make sure all was correct! They delivered on same day and th... Ver mais
Informações sobre a empresa
Escrito pela empresa
Probunga is one of the most prominent online flower shops in all of Indonesia. We deliver various gift items, including flowers, cakes, chocolates, and a lot more, across multiple cities in Indonesia to make your special moments with your loved ones memorable. On our website, you will find a wide range of flower bouquets, delectable cakes, chocolate baskets, and much more that will be suitable for all the important events and celebrations in the life of your friends and family.
Informações de contacto
Jl. Raya Klp. Hybrida No.26 Blok PF 18, Klp. Gading Bar., Permai, Jakarta, Daerah Khusus Ibukota Jakarta 14250, Indonesia, 14250, Jakarta, Indonésia
- +62 8159005178
- admin@probunga.com
- www.probunga.com
3,7
Aceitável
46 opiniões
Respondeu a 83% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
DON'T BUY
Hello,
I am writing to you just to give you a piece of my mind.
I have ordered yesterday a flower bouquet for my wife that I haven't seen in 14 months due to the pandemic.
And today she received the flowers in a state of decomposition. This is not acceptable especially knowing what they charge!!!!
I will never again use their services anymore and I would not recommend them to anyone. This is an important day and they have no excuse!
Yannick.O
14 de fevereiro de 2021
Opinião espontânea
Wonderful, definitely recommend
I recently bought flower and cake for my mother. They have excellent customer service and willingly go extra miles to find what you are looking for. As an Indonesian living abroad, I would definitely recommend Probunga. Not only they provide excellent service and beautiful flowers, they also will take extra steps to provide a good communication throughout the whole process. I am very thankful and delighted when they sent me a picture of the items to be delivered.
Thank you Probunga
24 de janeiro de 2021
Opinião espontânea
We ordered a black Forrest cake for or…
We ordered a black Forrest cake for or daughter they changed it without informing us very disappointed and refused to give a refund
28 de novembro de 2020
Opinião espontânea
Not professional...And flowers not as…
Not professional...And flowers not as we expected... after we transfer they said flowers are finished.
11 de agosto de 2020
Opinião espontânea
A great service for Flower Delivery
I recently ordered a bouquet from here and it was delivered the next day, very good quality for the price. I couldnt find any other reviews about it which made me skeptical but the staff were very helpful via whatsapp and in the end i was a very satisfied customer.
1 de julho de 2020
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.