ProCook - Basingstoke Opiniões 

504
•
TrustScore: 5 em 5

4,8

52 Festival Place, RG21 7BF Basingstoke, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Amazing pans, heat retention is second to none and gives the perfect sear to any meat. Ensure you do your research on how to use stainless steel cookware as cleaning can sometimes be an issue but, if... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We wanted to purchase some new kitchen knives, been putting it off for too long, so as spur of moment popped to ProCook. Sales assistant was really knowledgeable, listened to what we wanted and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I would like to thank the person who assisted me in my purchase. She was very knowledgeable, informative & professional with a very friendly manner. I have used my new purchase once, with a great res... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Because the staff in the shop understood my requirement and really knew their stock and its ability’s. I came away the perfect size omelet pan for my size induction hob. Which is new to me and I did... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de utensílios de cozinha

Escrito pela empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito pela empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Informações de contacto

  • 52 Festival Place, RG21 7BF, Basingstoke, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

504 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(504)

25 412 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Assistant very friendly and she told me…

Assistant very friendly and she told me about the 3 utility knives that were on offer. Love them

31 de julho de 2025
logótipo da ProCook - Basingstoke

Resposta da ProCook - Basingstoke

We're so happy to hear that our assistant was friendly and informative, and that you love the utility knives! Thank you for sharing your positive experience with us.

Classificada 5 em 5 estrelas

Interesting shop

Easy to look at goods.
Service was fine

25 de julho de 2025
logótipo da ProCook - Basingstoke

Resposta da ProCook - Basingstoke

We're glad you found our goods easy to view and that our service met your expectations. Thank you for your positive feedback!

Classificada 5 em 5 estrelas

Great customer service

Great customer service. The women there were second to none.

26 de julho de 2025
logótipo da ProCook - Basingstoke

Resposta da ProCook - Basingstoke

We are happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback with us.

Classificada 5 em 5 estrelas

Very professional staff

Very professional staff and very knowledgeable people about your product.

23 de julho de 2025
logótipo da ProCook - Basingstoke

Resposta da ProCook - Basingstoke

We appreciate you sharing your experience with us! We're so glad to hear that you found our staff professional and knowledgeable about our product.

Classificada 5 em 5 estrelas

very helpful and friendly

very helpful and friendly and got what I wanted

19 de julho de 2025
logótipo da ProCook - Basingstoke

Resposta da ProCook - Basingstoke

We're happy to hear that our team was helpful and friendly and that you got what you wanted. Thank you for your positive feedback!

Classificada 5 em 5 estrelas

Basingstoke branch great and helpful…

Basingstoke branch great and helpful advice from the lady in charge

15 de julho de 2025
logótipo da ProCook - Basingstoke

Resposta da ProCook - Basingstoke

We're happy to hear that you had a great experience at our Basingstoke branch. We appreciate you mentioning the helpful advice you received!

Classificada 5 em 5 estrelas

Great customer service

Great customer service, knowledgeable and offered many choices.

8 de julho de 2025
logótipo da ProCook - Basingstoke

Resposta da ProCook - Basingstoke

We appreciate your positive feedback! We're delighted you found our customer service helpful and our team knowledgeable in offering you many options.

Classificada 5 em 5 estrelas

I found exactly what I wanted

I found exactly what I wanted. The price was reasonable and the service was exceptional.
A lovely shop to have a wonder around and fins exactly what you're looking for.

2 de julho de 2025
logótipo da ProCook - Basingstoke

Resposta da ProCook - Basingstoke

We're so glad you found what you wanted at a reasonable price, and that you enjoyed our exceptional service. It's great to hear you think our shop is lovely to explore!

Classificada 5 em 5 estrelas

Excellent array of professional cookware

Excellent array of professional cookware. Had what I wanted to purchase in store. Very friendly staff.

6 de julho de 2025
logótipo da ProCook - Basingstoke

Resposta da ProCook - Basingstoke

We're happy to hear that you found the professional cookware selection excellent and that we had what you needed. We appreciate your feedback regarding our friendly staff!

Classificada 4 em 5 estrelas

The store is well stocked and the…

The store is well stocked and the saleslady was very helpful and friendly. After sale guarantees on purchased product also a bonus!

3 de julho de 2025
logótipo da ProCook - Basingstoke

Resposta da ProCook - Basingstoke

We're glad you found our store well-stocked and the staff helpful. It's great to know you see the after-sale guarantees on our products as a bonus!

Classificada 5 em 5 estrelas

Great choice of cook ware

Great choice of cook ware! My entire family love your shop Thank you !

22 de junho de 2025
logótipo da ProCook - Basingstoke

Resposta da ProCook - Basingstoke

We're happy to hear that your family loves our cookware selection! Thank you for your positive feedback; it means a lot to us that you enjoy our shop.

Classificada 5 em 5 estrelas

Quality products

Friendly, helpful staff. Good range of quality products.

23 de junho de 2025
logótipo da ProCook - Basingstoke

Resposta da ProCook - Basingstoke

We appreciate your positive feedback! We're so glad you found our staff friendly and helpful and enjoyed our good range of quality products.

Classificada 5 em 5 estrelas

pleasant and knowledgeable staff

pleasant and knowledgeable staff, great choice of stock, and what i wanted was in stock and clearly displayed.
Thank you, I will call again.

27 de maio de 2025
logótipo da ProCook - Basingstoke

Resposta da ProCook - Basingstoke

We're glad you found our staff pleasant and knowledgeable, and that you appreciated our stock and its clear display. We appreciate your kind words and look forward to your next visit!

Classificada 5 em 5 estrelas

Excellent product

Excellent product, excellent, helpful shop staff who went out of their way to get the information wanted before buying product.
All our pans are ProCook, the quality is amazing.

23 de maio de 2025
logótipo da ProCook - Basingstoke

Resposta da ProCook - Basingstoke

We appreciate your positive feedback! We're delighted to hear that our shop staff were helpful and provided the information you needed. We're also glad you find the quality of our pans amazing.

Classificada 5 em 5 estrelas

Quick efficient service

Quick efficient service

12 de maio de 2025
logótipo da ProCook - Basingstoke

Resposta da ProCook - Basingstoke

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Classificada 5 em 5 estrelas

Always amazing service

Always amazing service

11 de maio de 2025
logótipo da ProCook - Basingstoke

Resposta da ProCook - Basingstoke

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Classificada 5 em 5 estrelas

Excellent range of cookware

Excellent range of cookware, nicely presented and good value. I was also really impressed with the kindness of the staff as they looked after a visitor with additional needs.

7 de maio de 2025
logótipo da ProCook - Basingstoke

Resposta da ProCook - Basingstoke

Thank you for your kind review! We are delighted to hear that you found our cookware range to be of good value and that you were impressed by the presentation. We are also very pleased to hear about the kindness shown by our staff to your visitor. We strive to create a welcoming and inclusive environment for all our customers. We appreciate you taking the time to share your positive feedback.

Classificada 5 em 5 estrelas

The assistant was very knowledgeable

The assistant was very knowledgeable, happy to advise and help.

1 de maio de 2025
logótipo da ProCook - Basingstoke

Resposta da ProCook - Basingstoke

We appreciate your kind words about our assistant. It's wonderful to hear that they were able to provide you with the information and support you needed. We strive to offer excellent customer service, and we're glad you had a positive experience.

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