ProCook - Basingstoke Opiniões 

503
•
TrustScore: 5 em 5

4,8

52 Festival Place, RG21 7BF Basingstoke, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Amazing pans, heat retention is second to none and gives the perfect sear to any meat. Ensure you do your research on how to use stainless steel cookware as cleaning can sometimes be an issue but, if... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We wanted to purchase some new kitchen knives, been putting it off for too long, so as spur of moment popped to ProCook. Sales assistant was really knowledgeable, listened to what we wanted and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I would like to thank the person who assisted me in my purchase. She was very knowledgeable, informative & professional with a very friendly manner. I have used my new purchase once, with a great res... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Because the staff in the shop understood my requirement and really knew their stock and its ability’s. I came away the perfect size omelet pan for my size induction hob. Which is new to me and I did... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de utensílios de cozinha

Escrito pela empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito pela empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Informações de contacto

  • 52 Festival Place, RG21 7BF, Basingstoke, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

503 opiniões

5 estrelas
4 estrelas
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1 estrela

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4,8

Todas as opiniões

(503)

25 355 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent helpful assistance

Excellent helpful assistance received in checking stock and making sure we received the available discounts. Superb saucepans.

2 de abril de 2026
logótipo da ProCook - Basingstoke

Resposta da ProCook - Basingstoke

We're happy to hear that you found our assistance helpful with stock and discounts. It's great to know you are enjoying the saucepans. Thank you for your positive feedback!

Classificada 5 em 5 estrelas

Linde is always very helpful and…

Linde is always very helpful and professional and she is wonderful to deal with!!

29 de março de 2026
logótipo da ProCook - Basingstoke

Resposta da ProCook - Basingstoke

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you find our service helpful and professional.

Classificada 5 em 5 estrelas

Been looking for a blender

Been looking for a blender and happened by chance on one in pro Cook. Both staff in the shop were really helpful with advice and product knowledge.
I have now used the blender on several occasions and it has completely lived up to expectations.

31 de março de 2026
Classificada 5 em 5 estrelas

Knife offer matched.

We wanted knives. But couldn’t decide which. When we finally decided, the one’s we chose didn’t match the offer. But, the girl was super helpful and worked out a deal for us, which wasn’t easy for her to work on the till. Really appreciated the effort she made as we would have likely gone elsewhere if she didn’t.

3 de abril de 2026
Classificada 5 em 5 estrelas

I was looking for a set of knives for a…

I was looking for a set of knives for a house warming gift. I found a cheap set that fitted the bill. When helping to buy them. The advisor took the time to talk me through the warranty and asked about my day. She even mentioned that really I should get a knife board too. We quicky picked out the right one together.

Even though the purchase wasn't alot. It was amazing service. I felt valued and present, like customer service of old.

29 de março de 2026
Classificada 5 em 5 estrelas

Helpful Staff

27 de março de 2026
logótipo da ProCook - Basingstoke

Resposta da ProCook - Basingstoke

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Classificada 5 em 5 estrelas

Highly recommend go instead of buying online!

Super helpful guy in store. I was unsure what saucepans to buy and he guided me. Not pushy at all. It was great to go into a store and walk out with what I needed. Good to try them out as well for quality weight etc. I am so used to ordering on line and waiting. I will definitely go there again.

21 de março de 2026
logótipo da ProCook - Basingstoke

Resposta da ProCook - Basingstoke

We're happy to hear that our staff member was so helpful in guiding your saucepan selection without being pushy. It's great you found what you needed and could assess the quality in person. We appreciate your intention to return!

Classificada 5 em 5 estrelas

Good Value

The shop was warm, friendly and quiet and great value for money

22 de março de 2026
logótipo da ProCook - Basingstoke

Resposta da ProCook - Basingstoke

We appreciate you taking the time to leave us this great review! We're so happy you found our shop warm, friendly, quiet, and of great value.

Classificada 5 em 5 estrelas

Great Service

We wanted to purchase some new kitchen knives, been putting it off for too long, so as spur of moment popped to ProCook. Sales assistant was really knowledgeable, listened to what we wanted and directed us to the best quality/value. Did not try and up sell something that was clearly over and above what we actually wanted.

There was an offer on and he made sure we got best value, in this case buying a smaller knife set and separate knives separately.

Very happy with our purchase and felt we had great service.

22 de março de 2026
logótipo da ProCook - Basingstoke

Resposta da ProCook - Basingstoke

We appreciate your positive feedback! We're so happy to hear that our sales assistant was knowledgeable and provided great service, ensuring you got the best value for your new kitchen knives.

Classificada 4 em 5 estrelas

Rechargeable Salt/Pepper mills

I bought 2 Rechargeable Salt/Pepper mills and so far are very happy with them. They look very nice and work well. The only thing I would change would be to put the buttons a little further down as I tend to press accidentally them when picking up the mills. I would have given 5 stars but the shop assistant said there was only Black or Silver. But..when i saw the green colour she said she did not recommend those because they were an awful colour.... but... i love the green colour and bought those. I felt I should have been told about all options regardless of assistants personal view. But product is good.

14 de março de 2026
Classificada 4 em 5 estrelas

Great service and product quality

Service was good and bedside manner as well. Purchase (kitchen knife) was brilliant too.

11 de março de 2026
logótipo da ProCook - Basingstoke

Resposta da ProCook - Basingstoke

We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our service and your purchase.

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