Good quality items, excellent service from knowledgeable and engaged staff. Beautifully laid out store. I am a regular customer with good reason. I can say it is the only shop that I look forward to... Ver mais
Localização
Alterar localização4-5 Quiet Street, BA1 2JS BATH, GB
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Leia as opiniões dos outros
We bought battery operated salt and pepper dispensers in December 2025 but recently had problems with them and had to return them to the shop. I would like it to be recorded that the customer service... Ver mais
I visited ProCook in Bath. I wanted a small frying pan, some chefs knives and some steak knives : I was shown what they had, and given extremely useful advice on the good or less good points about var... Ver mais
The assistant was very helpful as I couldn’t find what I wanted and given advice about the purchase. I bought a small pro cook knife and two glass dishes to fit into my air fryer. I always love lookin... Ver mais
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
4-5 Quiet Street, BA1 2JS, BATH, Reino Unido
4,9
Excelente
986 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da ProCook - Bath
We're so glad our staff was helpful and you enjoyed our product selection. Thank you!
Really attentive staff
Really attentive staff. Answered all my questions and helped me choose the perfect knives for what I need. Awesome service.
Has for the knives.. really sharp. Great quality too. I really do enjoy using them.
17 de maio de 2026
Resposta da ProCook - Bath
We're so pleased our attentive staff helped you find the perfect knives. We're glad you're enjoying their great quality and sharpness!
Brilliant and informative sales person
Brilliant and informative sales person. Gave comparisons between brands and levels of products available in store. Very helpfull.
22 de maio de 2026
Resposta da ProCook - Bath
We're so happy to hear you had such a positive experience with our sales team! We appreciate your kind words about their helpfulness.
Resposta da ProCook - Bath
We're glad you had a positive experience. Thank you for your feedback!
Staff were very friendly and helpful
Staff were very friendly and helpful. Love the quality of precook products
17 de maio de 2026
Resposta da ProCook - Bath
We're so glad our staff was friendly and helpful. We love that you enjoy the quality of our products!
Resposta da ProCook - Bath
We appreciate your kind words.
A great shopping experience
I went into Pro Book in Bath. Staff were very helpful when I asked the whereabouts of a product in their extensive store. Staff also very polite.
17 de maio de 2026
Resposta da ProCook - Bath
We're so glad you had a positive experience and found our staff helpful and polite. We appreciate your kind words!
Resposta da ProCook - Bath
We are so glad you enjoyed your visit!
The shop assistants were friendly and…
The shop assistants were friendly and helpful. I bought a saucepan lid which fits perfectly, I will have to see how long it lasts (I once had a handle come off a lid, but it was a different brand) but at the moment I am giving it full marks.
14 de maio de 2026
Resposta da ProCook - Bath
We're glad to hear our shop assistants were friendly and helpful. We appreciate your positive feedback on the saucepan lid's fit!
Mokka
Knowledgable staff, excellent own products that are cheaper than brand names.
16 de maio de 2026
Resposta da ProCook - Bath
We're delighted you found our staff knowledgeable and our products excellent and affordable!
Lovely staff
Lovely staff. Very helpful and great shop full of wonderful stuff and it's not too expensive.
14 de maio de 2026
Resposta da ProCook - Bath
We appreciate your kind words! We're so happy you enjoyed our shop, products, and found our staff helpful.
Resposta da ProCook - Bath
We appreciate you sharing that our staff were knowledgeable and helpful.
Resposta da ProCook - Bath
We appreciate your kind words.
Resposta da ProCook - Bath
We appreciate your kind words.
Resposta da ProCook - Bath
We appreciate your positive feedback on our service and advice.
The knowledge and personality of the…
The knowledge and personality of the salesperson
7 de maio de 2026
Resposta da ProCook - Bath
We're glad you appreciated the salesperson's knowledge and personality. Thank you for sharing your positive experience with us!
Resposta da ProCook - Bath
We appreciate your positive feedback! We are glad you are happy.
Resposta da ProCook - Bath
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
I always get what I want and staff are…
I always get what I want and staff are very helpful
8 de maio de 2026
Resposta da ProCook - Bath
We're glad our staff is helpful. We appreciate your feedback!
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