Young lady sales assistant was very pleasant and helpful with our order in store. Amassed everything for us and processed it all. On getting home we discovered a couple of hiccups with the order bu... Ver mais
Localização
Alterar localizaçãoCountry Market, Malthouse and Osborne Farms, GU35 0QP Kingsley, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I purchased a dinner set and then went back to buy a box of each item to have as spares Incase of any breakages. The young lady called her manager that was working in Basingstoke store and asked her t... Ver mais
Fantastic saucepans I have had my. Other ones for 11 years and they are still as new so just needed another one of middle size as I use that most now that we are just two of us
A empresa respondeu
The ladies were very helpful in advising us regarding our purchase. They were happy to unpack the boxed item, to let us have a closer look, and discuss the products merits. With their help we purchase... Ver mais
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
Country Market, Malthouse and Osborne Farms, GU35 0QP, Kingsley, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I was very pleased with the help I had…
I was very pleased with the help I had in finding exactly what I wanted. Would recommend their products which are good value for money.
Poderá usar IA para responderLer mais

Resposta da ProCook - Bordon
Easily found what I wanted
Very helpful and pleasant young woman on counter.
Not a huge array of kettles but that can be a plus.

Resposta da ProCook - Bordon
Discovered pro cook what a lovely store…
Discovered pro cook what a lovely store every thing you need for the kitchen.

Resposta da ProCook - Bordon
Great service
Great service. Very helpful and friendly. A good selection of quality kitchen items.

Resposta da ProCook - Bordon
Store extremely well laid out
Store extremely well laid out, with super helpful staff. Always a pleasure to shop here.

Resposta da ProCook - Bordon
Quality product and friendly, knowledgeable service
We bought a set of double thickness pro cook saucepans suitable for an induction hob. The saucepans were the perfect weight and we selected exactly what we needed. The lady, called Laura, in the shop ( within a country market store) was really helpful and very passionate about the product. She ensured that the range purchased was suitable for what, and how, we cook!!! A very personal service and we would highly recommend both the product and the customer experience!!!

Resposta da ProCook - Bordon
Great range, excellent quality products
Great range of excellent quality products - I wished my kitchen was bigger! Staff were very friendly, helpful and knowledgeable without interfering. The shopping experience was a pleasure.

Resposta da ProCook - Bordon
Very elegant & extremely sharp
Friendly and helpful staff
The staff were very helpful and…
The staff were very helpful and pleasant ,I would recomend
Found exactly what I was looking for
Found exactly what I was looking for thanks to the help of the very kind and informative staff, especially Amie who showed me where the product and any alternatives. Will definitely be coming back!
Excellent customer care
Excellent customer care. Staff friendly and extremely helpful.
Worst frying pan
Worst frying pan. We bought an uncoated stainless steel pan but EVERYTHING sticks to it. Fail.

Resposta da ProCook - Bordon
Superb Staff, especially Amie
Great product, great customer service and the staff were polite and helpful 10/10

Resposta da ProCook - Bordon
Helpful staff .
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