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ProCook - Bromley Opiniões 

327
•
TrustScore: 5 em 5

4,9

Loja de utensílios de cozinha
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Localização

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Unit 259 Upper Mall, The Glades Shopping Centre, BR1 1DN Bromley, GB

•
0208 178 3811

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Such helpful staff. They brought out several boxes of items for us to choose our favourite ones, as each piece was slightly different. It was excellent service. We weren’t rushed or made to feel that... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The shop layout is appealing with wonderful products. I wanted a saucepan and was impressed at the ranges. The staff were very helpful and informative. It was a productive experience and I will return... Ver mais

Classificada 5 em 5 estrelas

Well laid out shop, very helpful and knowledgeable staff. An enjoyable shopping experience. I found everything I needed and will definitely return.

Classificada 5 em 5 estrelas

Staff were nice, took time to explain and answer questions that I had. Observe how other customers were treated with time and respect. Good range of products in store.

Informações sobre a empresa

  1. Loja de utensílios de cozinha

Escrito pela empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito pela empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Informações de contacto

  • Unit 259 Upper Mall, The Glades Shopping Centre, BR1 1DN, Bromley, Reino Unido

  • 0208 178 3811

4,9

Excelente

TrustScore: 5 em 5

327 opiniões

5 estrelas
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3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(327)

25 355 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Very friendly staff

Very friendly staff who is patient to explain the products to use.
Besides, the products are in good quality and with very good price, especially the promotion at £10 for 3 items.

27 de agosto de 2026
Classificada 5 em 5 estrelas

Bromley store have excellent customer service

I've recently moved to Bromley and have visited the store twice. Both times the staff have been really helpful and when I'd picked up a few items they offered to take them from me while I continued to browse. I've visited another branch before and had no interaction with staff, but on both occasions in the Bromley store, staff have been very helpful and friendly. I bought some sale items in my first visit and was so pleased with them that I returned to buy some more. Unfortunately I left it too long and they had sold out of some items I wanted, but I was able to find them on their website.

20 de agosto de 2026
Classificada 3 em 5 estrelas

Visibly imperfect plates

I normally buy pans from ProCook, this time I thought I would try their tableware. I was really disappointed with my order. I ordered white set which was on sale, unfortunately all the plates had visable imperfections. I sent an email to customer services, however it takes 7 days for a response. I was able to call and was advised I could return the items to my local store in Bromley. The cashier was really helpful, he tried to find me replacement plates but they were all defective.
Overall rhe service was good but the product was poor.

10 de agosto de 2026
logótipo da ProCook - Bromley

Resposta da ProCook - Bromley

Thank you for your feedback. We are truly sorry to hear about the issues with the tableware and the delay in our customer service response. We appreciate you bringing this to our attention and are glad to hear the in-store service was helpful despite the product issues.

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