Polite attentive staff who knew exactly the answer to my questions. Neat well laid out store with ample space to wander and peruse without being hassled by staff. Very relaxing shopping experience
Localização
Alterar localizaçãoUnit SU523, Middle Mall, Bullring & Grand Central, B5 4BU Birmingham, GB
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Leia as opiniões dos outros
I’ve been to several Pro Cook stores and the Bham Bullring branch is by far the best I would recommend a visit if you’re looking for anything….pots, pans, gadgets or utensils for use in your kitch... Ver mais
I needed a very random item (and found it) on Friday in the Birmingham ProCook in the Bullring. I haven’t been in a Procook shop for many years as their pans, cutlery etc really last so I don’t need t... Ver mais
I bought a set of knives and honestly wasn't expecting to be able to try them in store, saw how cleanly they cut though some veg and the product pretty much sold itself. The staff member who I now wis... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
Unit SU523, Middle Mall, Bullring & Grand Central, B5 4BU, Birmingham, Reino Unido
4,8
Excelente
399 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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I am very happy with the stainless…
I am very happy with the stainless teapot l bought, love the shop high quality items whatever you need.
25 de abril de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Purchased a glass baking dish and salt…
Purchased a glass baking dish and salt n pepper shaker in the Bull Ring Birmingham branch. The two lads serving were very friendly and engaging. A nice experience.
24 de abril de 2026
Resposta da ProCook - Bullring
We're happy to hear that you had a nice experience at our Birmingham branch. We appreciate your positive feedback regarding our team's friendly service and your purchases. Thanks for sharing!
I like the staff at Pro Cook if I if I…
I like the staff at Pro Cook if I if I have a problem with anything they don't have in store, they will try to get it for you, plus the customer service is is good helping you to understand the products they have and what they can and can't do such as gas electric or halogen. I happy with the team.
26 de abril de 2026
Resposta da ProCook - Bullring
We're happy to hear that our staff is helpful in trying to find what you need and that our customer service assists you in understanding the products. We appreciate your positive feedback about the team!
Staff are excellent
Staff are excellent! I didn’t intend to buy anything when I walked in but after being encouraged to try out a Genuine Japanese knife I just had to have it! If you want great service from staff that actually know their product, this is your place for all you kitchen needs! The products offered are amazing and great value.
22 de abril de 2026
Resposta da ProCook - Bullring
We're happy to hear that our team's knowledge and encouragement led you to discover a Japanese knife you love! We appreciate your positive feedback about our service and product value.
Love to shop here the staff are sooo…
Love to shop here the staff are sooo friendly and helpful
25 de abril de 2026
Resposta da ProCook - Bullring
We appreciate your positive feedback! We are so happy you found our quality lovely at a great price.
I visited the shop for the first time…
I visited the shop for the first time to get a few items and found the staff very friendly and helpful
20 de abril de 2026
Resposta da ProCook - Bullring
We appreciate you taking the time to share your first experience in our shop! We're so happy to hear that you found our staff very friendly and helpful.
The member of the staffs was helpful
The member of the staffs was helpful. Listen to my concern and requirement
23 de abril de 2026
Resposta da ProCook - Bullring
We're happy to hear that our staff was helpful and attentive to your needs. Thank you for sharing your positive experience with us!
Excellent Customer experience
Daryl was extremely helpful and approachable, he made me feel very welcome. The other member of staff was also friendly and helpful. Overall, great customer service! I would highly recommend visiting their store in the Bullring.
22 de abril de 2026
Resposta da ProCook - Bullring
We appreciate you taking the time to share your experience! We're happy to hear that you felt welcome and found our team members helpful and approachable. We're glad you enjoyed your visit to our store.
I like the quality and price is…
I like the quality and price is affordable for average people. I wish they have more designs in crockery
8 de abril de 2026
I was Impressed
I was . Impressed . With the customer service. Very helpful staff. I like the shop . Didn’t get what I was looking for. But that is ok . You do a wide range of cooking utensils & crockery . a nice shop . & one that is most needed. Thank you
15 de abril de 2026
Ive been in a few times to buy knives…and other things
Ive been in a few times to buy knives and kitchen things the store is beautiful and I love the displays, I need new saucepans and still trying to pick my favourite, a much needed shop in the bull ring.
13 de abril de 2026
Truly wonderful shop it is on my list…
Truly wonderful shop it is on my list of places too visit when I shop in brum
14 de abril de 2026
The Products are of high quality
The Products are of high quality. Warranties are great to have. A 25-year warranty on a pan is amazing.
14 de abril de 2026
Resposta da ProCook - Bullring
We're happy to hear that you find our products to be of high quality and that you appreciate the warranties we offer. Thank you for your positive feedback!
Excellent customer care
Excellent customer care. Staff friendly and extremely helpful.
13 de abril de 2026
Good knowledgeable,friendly staff
Good knowledgeable,friendly staff, good selection of products.
11 de abril de 2026
Resposta da ProCook - Bullring
We appreciate you sharing that our staff was knowledgeable and friendly, and that you liked our good selection of products!
Bullring store visit
The man in the Bullring store was really helpful. He helped me find what I needed. I was pleased with his customer service.
28 de março de 2026
Resposta da ProCook - Bullring
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our employee was helpful and you were pleased with the service.
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