Polite attentive staff who knew exactly the answer to my questions. Neat well laid out store with ample space to wander and peruse without being hassled by staff. Very relaxing shopping experience
Localização
Alterar localizaçãoUnit SU523, Middle Mall, Bullring & Grand Central, B5 4BU Birmingham, GB
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Leia as opiniões dos outros
I’ve been to several Pro Cook stores and the Bham Bullring branch is by far the best I would recommend a visit if you’re looking for anything….pots, pans, gadgets or utensils for use in your kitch... Ver mais
I needed a very random item (and found it) on Friday in the Birmingham ProCook in the Bullring. I haven’t been in a Procook shop for many years as their pans, cutlery etc really last so I don’t need t... Ver mais
I bought a set of knives and honestly wasn't expecting to be able to try them in store, saw how cleanly they cut though some veg and the product pretty much sold itself. The staff member who I now wis... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
Unit SU523, Middle Mall, Bullring & Grand Central, B5 4BU, Birmingham, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Reasonable price and friendly service
Reasonable price and friendly service with good range of products

Resposta da ProCook - Bullring
Impeccable customer service
We found everything we needed but what stood out was the impeccable customer service.

Resposta da ProCook - Bullring
Very nice shop to look round and plenty…
Very nice shop to look round and plenty of choice.
I was served by a very helpful and pleasant young lady. As I had other shopping to do she kindly kept my purchases until I was able to collect them

Resposta da ProCook - Bullring

Resposta da ProCook - Bullring
Knife sets…
I thought I can only buy the knives in a set but was eased to know I can purchase one on its own and build my collection slowly as and when I can afford to

Resposta da ProCook - Bullring
Well laid out store with wide ranging…
Well laid out store with wide ranging choice of cookware. Great quality well priced.

Resposta da ProCook - Bullring

Resposta da ProCook - Bullring

Resposta da ProCook - Bullring
I really didn’t know which small frying…
I really didn’t know which small frying pan I needed but the charming female member of staff pointed me the right direction I am delighted with my purchase I will be returning to buy my remaining pans x
Attentive staff
Attentive staff, engaging in chat about the product. Welcomed us back, when we returned after lunch - remembered us and offered further assistance, when we asked about other products.
Great products
I bought six products, I have only used a potato peeler and one of the knives so far. In a nutshell, the peeler was the best one I've ever used. And the knife was equally as good. These were by no means the more expensive products. Very pleased with my purchase.
Also the staff were very helpful and friendly, without jumping in your face.
I will be visiting this store on a monthly basis

Resposta da ProCook - Bullring
Love the ProCook shop in the Bull Ring
Love the ProCook shop in the Bull Ring. Great customer service, with very helpful staff. Bought some new kitchen cutlery, perfect for my needs.

Resposta da ProCook - Bullring
Eventhing is very good coustmer service…
Eventhing is very good coustmer service dealing eveything

Resposta da ProCook - Bullring
I had never heard of this shop before
I had never heard of this shop before. Lovely display. Very clean the staff very attentive. Good price for my egg timer cheaper than Amazon
Had what I wanted
Returning a damaged pan
I had to return a non stick pan which had failed. The non stick had come off in a strange circular pattern the first or second time I had used it. I was concerned I would be accused of mis using the pan because of the strange wear markings and be refused a replacement. All of this was far away from the service I received. No quibbles a new pan was found and the exchange completed with little to no fuss.
The staff who dealt with me were pleasant and helpful. I would certainly be confident buying more kitchen equipment from Procook and willing to recommend them to others.
Sometimes for whatever reason goods fail. It is how a company reacts to your issue that matters.
Yes I was very happy with my new …
Yes I was very happy with my new dinner set I we ould rate pro cook hundred present I like to shop more in there 😀

Resposta da ProCook - Bullring

Resposta da ProCook - Bullring
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