Went to the Bury St Edmund’s branch , both staff members we saw were very attentive and knowledgeable on the products we brought , very good customer service
Localização
Alterar localização78-79 St Johns Street, IP33 1SQ Bury St Edmunds, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I love the range of quality crockery available , staff were friendly and helpful and took time packaging our order and assisted us to carry it to our car packed outside of the shop...
The sales advisor…sorry I didn’t get her name, had the most incredible knowledge of pans and guided me through all the options. Who knew how interesting pans can be 😁 The Elite Tri-Ply Ceramic Coate... Ver mais
A empresa respondeu
The young guy behind the counter was really pleasant and helpful he was very knowledgeable on all the products.he didn't rush you into a purchase. It was my first time in the shop, but thanks to the... Ver mais
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
78-79 St Johns Street, IP33 1SQ, Bury St Edmunds, Reino Unido
4,9
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service
Great customer service, good choice of products & competitive prices
2 de junho de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Resposta da ProCook - Bury St Edmunds
We're glad you found what you needed at a good price!
excellent staff
excellent staff. They were fully knowledgeable about the type of saucepans I was looking for. And the price I paid was really good.
22 de maio de 2026
Resposta da ProCook - Bury St Edmunds
We're so glad you found our team knowledgeable and helpful with your saucepan selection! We appreciate your kind words about our pricing.
Great kitchen shop
Lovely store, great range of products at fair prices, and friendly staff
26 de maio de 2026
Resposta da ProCook - Bury St Edmunds
We're so glad you enjoyed our store, products, prices, and staff! We appreciate your kind words.
Resposta da ProCook - Bury St Edmunds
We appreciate your kind words.
Staff were very knowledgeable and…
Staff were very knowledgeable and understood what we were after.
Also recommended other products to go with what we purchased.
Bonus by spending an extra pound we received 20% discount.
Worth a visit and definitely recommend the Bury St Edmunds branch.
23 de maio de 2026
Resposta da ProCook - Bury St Edmunds
We are so glad you had such a positive experience with our knowledgeable staff and appreciated the recommendations. We truly value your kind words about our Bury St Edmunds branch.
Very helpful staff
Haven't used my new car iron drying pan yet but staff at the Bury St Edmunds branch were very helpful
23 de maio de 2026
Resposta da ProCook - Bury St Edmunds
We're so glad our Bury St Edmunds team provided helpful service! We hope you enjoy your new car iron drying pan.
Quality product at a good price.
Quality product at a good price.
Friendly and helpful staff.
21 de maio de 2026
Resposta da ProCook - Bury St Edmunds
We're glad you enjoyed our quality products, fair prices, and friendly staff!
Excellant service and excellent food
19 de maio de 2026
Resposta da ProCook - Bury St Edmunds
We're so happy you enjoyed our excellent service and food!
The neatness of products on display and…
The neatness of products on display and helpful staff.
19 de maio de 2026
Resposta da ProCook - Bury St Edmunds
We're so glad you appreciated our product display and helpful staff!
A rare find
A beautiful shop with a vast array of kitchen equipment and helpful friendly staff. Highly recommended.
17 de maio de 2026
Resposta da ProCook - Bury St Edmunds
We're so happy you enjoyed our beautiful shop, vast array of equipment, and helpful staff. We appreciate your recommendation!
I found the perfect Table mats.
I found the perfect Table mats.
Right size, right colour
14 de maio de 2026
Resposta da ProCook - Bury St Edmunds
We're so glad you found the perfect table mats! Thank you for your kind words.
Shop assistant was very helpful.
Shop assistant was very helpful.
However, the oven glove I purchased is very thick making it difficult to pick up small items. Also there is a recommendation to only wash it five times!!
26 de março de 2026
Resposta da ProCook - Bury St Edmunds
We're glad the shop assistant was helpful. We appreciate your feedback regarding the oven glove's thickness and washability. We'll review this information. Thank you.
Good advice from charming assistant
30 de abril de 2026
Resposta da ProCook - Bury St Edmunds
We appreciate you letting us know about our charming assistant; it means a lot to our team.
Who knew?
The sales advisor…sorry I didn’t get her name, had the most incredible knowledge of pans and guided me through all the options. Who knew how interesting pans can be 😁
The Elite Tri-Ply Ceramic Coated frying was my pan of choice following all the advice and taking into account my cooking needs.
8 de maio de 2026
Resposta da ProCook - Bury St Edmunds
We're so glad our sales advisor could provide such insightful guidance on our pan options, making the selection process enjoyable and informative. We appreciate you choosing the Elite Tri-Ply Ceramic Coated frying pan!
Great reliable company with excellent products
The serving bowls and pasta dishes I ordered arrived extremely well packaged and are great quality and look fab. Good value for money too. Procook are a very professional company selling really great products. Their sales and support team are very friendly and efficient. Evri were really poor on the delivery (not ProCook’s fault) and when I contacted the ProCook team Savannah got it sorted quickly and kept me informed of progress, checking to see if my parcel had finally arrived.
25 de abril de 2026
Resposta da ProCook - Bury St Edmunds
We're delighted to hear you're pleased with the quality and value of your serving bowls and pasta dishes! It's wonderful to know our team provided excellent support when you needed it. We appreciate your kind words and look forward to serving you again.
Big range of goods and efficient
Big range of goods and efficient, pleasant service.
6 de maio de 2026
Resposta da ProCook - Bury St Edmunds
We appreciate your positive feedback on our wide range of goods and pleasant service.
Resposta da ProCook - Bury St Edmunds
We appreciate you letting us know our staff was helpful.
fantastic products and customer service
5 de maio de 2026
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.