Good quality products and I was very pleasantly surprised by how helpful, friendly and knowledgeable the lady was who served me, especially as it was last thing in a Saturday. The service I received w... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Really friendly and helpful staff, who were more than happy to serve despite the heat! The store itself was very well laid out, in a smart and clean manner. Honestly, a very good spot if you’re... Ver mais
A empresa respondeu
Like store layout, not too over crowded. Staff were very kindly and knowledgeable and explained how to use cookware appropriately. Products are of high quality. Prompt service.
ProCook has really nailed the balance between professional quality and everyday affordability. Their stainless steel pans and forged knives perform remarkably close to high-end luxury brands, but at a... Ver mais
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
Unit SU58, Cabot Circus, BS1 3BA, Bristol, Reino Unido
- 0117 2055040
4,7
Excelente
248 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Best of till now….
The first time I have been to procook and it was worthy experience. The product quality was absolutely amazing. Best for all. If you are cooking lover then this one is best for you.
19 de julho de 2025
Resposta da ProCook - Cabot Circus
We're delighted you had a worthy experience during your first visit! It's wonderful to hear that you found the product quality amazing and that our products are best for cooking lovers. We appreciate your positive feedback!
Very good service
Very good service, helpful and polite staff who could really listen to what I was looking for. Good experience.
19 de julho de 2025
Resposta da ProCook - Cabot Circus
We appreciate your positive feedback! We're so glad to hear that our staff provided very good service and listened to your needs. Thank you for sharing your experience.
Perfect place for home chefs and foodies
Great choice of products, and good customer service.
18 de julho de 2025
Resposta da ProCook - Cabot Circus
We appreciate your positive feedback! We're so glad you enjoyed our great choice of products and good customer service.
Resposta da ProCook - Cabot Circus
We're happy to hear that we could help you! Thank you for sharing your positive experience with our service.
A positive experience in the shop
A positive experience in the shop with recommendations from Gareth.
My husband bought a knife which is very good and I pick up some silicone pot watchers.
5 de julho de 2025
Resposta da ProCook - Cabot Circus
We're happy to hear that you had a positive experience in our shop and that you found the recommendations helpful. We appreciate you letting us know you are pleased with your knife and pot watchers.
Resposta da ProCook - Cabot Circus
We appreciate your feedback and are happy our service was great and staff polite!
Polite attentive staff.
Polite attentive staff.
Bought a set of tongs in the sale but later threw them out as they had no strength in the food grip end as they were too cheaply constructed. I replaced them with better tongs form Waitrose. The Box grater worked well though
4 de julho de 2025
Resposta da ProCook - Cabot Circus
We appreciate your feedback. We're glad you found our staff attentive. We're sorry the tongs didn't meet your expectations, but we're happy the box grater worked well for you.
Really friendly helpful staff
3 de julho de 2025
Resposta da ProCook - Cabot Circus
We appreciate your feedback! We're happy our staff was friendly and helpful, and we thank you for letting us know about your visit.
Everything Kitchen!
Great shop, lots of options. A big kudos to the shop assistants, they are very helpful and absolutely lovely!
30 de junho de 2025
Resposta da ProCook - Cabot Circus
We're happy to hear that you enjoyed our wide selection. We appreciate your kind words about our shop assistants; they are a valuable part of our team!
Staff were really helpful
30 de junho de 2025
Resposta da ProCook - Cabot Circus
We're glad our staff was helpful! We appreciate you taking the time to leave us this feedback.
Found exactly what I wanted
Found exactly what I wanted, fantastic customer service. Will definitely be going again.
28 de junho de 2025
Resposta da ProCook - Cabot Circus
We're happy you found what you wanted and that our customer service was fantastic. We appreciate your feedback and look forward to your next visit!
great staff and very helpful as always
28 de junho de 2025
Resposta da ProCook - Cabot Circus
We appreciate you letting us know our staff is great and very helpful! We are so glad to hear it.
Resposta da ProCook - Cabot Circus
We're delighted you appreciate our good range of products and well-organized layout. Thank you for your positive feedback!
It's great!
It's great, stuff with warranty, very sturdy so no need scare of it breaking, it's great!
14 de junho de 2025
Resposta da ProCook - Cabot Circus
We're happy to hear that you find our product great and sturdy, especially with the warranty! Thank you for your positive feedback; we appreciate it.
New loaf tin
Very happy with my new loaf tin. And the service I received in store.
10 de junho de 2025
Resposta da ProCook - Cabot Circus
We're happy to hear that you are very satisfied with your new loaf tin. We appreciate your kind words about the service you received in store.
Lay out of items on display are…
Lay out of items on display are excellent with in the store. Store space very good. Some items are unusual great to see what the item is used for.
1 de junho de 2025
Resposta da ProCook - Cabot Circus
We're glad you enjoyed our store's layout and unique items. It's great to know the displays helped you understand the products. Thanks for your feedback!
The assistant was very polite and eager…
The assistant was very polite and eager to advise and help with further purchases
28 de maio de 2025
Resposta da ProCook - Cabot Circus
We appreciate your kind words! We're happy to hear that our assistant was polite and helpful. We aim to provide excellent service for all our customers.
Did not have anyone offer help whilst…
Did not have anyone offer help whilst looking at the products .It felt as if they assumed was not going to purchase anything so no one bothered to ever offer help and when I had settled for the product I wanted had to actually go and ask for help and that's when I received some attention.Didn't fell welcome poor customer service but good products .
28 de maio de 2025
Resposta da ProCook - Cabot Circus
We appreciate your feedback and are sorry you didn't feel welcome or receive assistance while shopping. We'll address this with our team to improve our customer service. We're glad you liked our products.
The staffs knowledge was very helpful &…
The staffs knowledge was very helpful & aided us with our purchase. Thank you again…added bonus of getting 20% the total bill. Well Done Pro Cook
26 de maio de 2025
Resposta da ProCook - Cabot Circus
We appreciate your positive feedback! We're so glad to hear that our staff's knowledge was helpful and that you enjoyed the discount. Thank you for your support!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.