Good quality products and I was very pleasantly surprised by how helpful, friendly and knowledgeable the lady was who served me, especially as it was last thing in a Saturday. The service I received w... Ver mais
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Really friendly and helpful staff, who were more than happy to serve despite the heat! The store itself was very well laid out, in a smart and clean manner. Honestly, a very good spot if you’re... Ver mais
A empresa respondeu
Like store layout, not too over crowded. Staff were very kindly and knowledgeable and explained how to use cookware appropriately. Products are of high quality. Prompt service.
ProCook has really nailed the balance between professional quality and everyday affordability. Their stainless steel pans and forged knives perform remarkably close to high-end luxury brands, but at a... Ver mais
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
Unit SU58, Cabot Circus, BS1 3BA, Bristol, Reino Unido
- 0117 2055040
4,7
Excelente
248 opiniões
Pede aos clientes que escrevam opiniões
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
great variety of choice
I was looking for scone cutters and shapes but as I foreigner I was skeptical, the service was perfect
18 de julho de 2026
Helpful staff
Staff is very helpful and the actual equipment that I bought is good quality as well
13 de julho de 2026
They listened patiently to all my…
They listened patiently to all my questions and answered them.
4 de julho de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Really lovely gentlemen served me at…
Really lovely gentlemen served me at the Bristol store. Great range of products available.
3 de julho de 2026
Resposta da ProCook - Cabot Circus
We're so happy to hear that you had such a positive experience at our Bristol store and enjoyed the great range of products available! Thank you for your kind words.
Greeted at the door
Greeted at the door. Lovely air-conditioning, I was asked if 8 needed any help. Served immediately to make my purchase. Very attentive member of staff who was on his own as his colleague was on a break
8 de julho de 2026
Resposta da ProCook - Cabot Circus
We're so pleased to hear you were greeted warmly and found our air-conditioning lovely. It's wonderful that our staff member was attentive and served you immediately.
Sumaya was really helpful
Sumaya was really helpful. Her customer service was brilliant. Very lucky to have her and she was amazing! Made the experience so effortless! Would recommend
9 de julho de 2026
Opinião espontânea
Resposta da ProCook - Cabot Circus
We're so pleased to hear that our team member provided such brilliant customer service and made your experience so effortless! Thank you for your wonderful feedback.
Really friendly and helpful staff
Really friendly and helpful staff, who were more than happy to serve despite the heat!
The store itself was very well laid out, in a smart and clean manner.
Honestly, a very good spot if you’re looking to expand or upgrade your kitchenware!
27 de junho de 2026
Resposta da ProCook - Cabot Circus
We appreciate you sharing your experience! We're so happy to hear our staff were friendly and helpful, even despite the heat. It's great to know you found the store well laid out, smart, and clean, and that you'd recommend us for kitchenware.
Quality products and great service!
28 de junho de 2026
Assistant was very helpful
Assistant was very helpful. The small 30cm paella pan I bought was spot on. We enjoyed a fish paella for 2 served from the new pan the same night.
19 de junho de 2026
Excellent service and advice
20 de junho de 2026
Resposta da ProCook - Cabot Circus
We appreciate your kind words.
I received excellent service
I received excellent service in the Cabot Circus store. The staff helped me to find the item that I wanted. They were efficient and friendly.
14 de junho de 2026
Cabot circus branch
I recently came into the Cabot Circus shop to buy a cast iron cook pot with a lid. There were two young girls working there and when I asked how much liquid each pot held they had no idea. They did look it up online though so they were doing their best to be helpful. The store always look clean and everything is displayed beautifully.
14 de junho de 2026
Resposta da ProCook - Cabot Circus
We appreciate your feedback on your recent visit. We are glad to hear our store looked clean and well-displayed. We will ensure our team receives further training on product specifications to better assist customers.
The saleswoman gave me a complete…
The saleswoman gave me a complete explanation of the knives and their prices, and I was able to choose one by trying out two knives ☺️
13 de junho de 2026
Staff in shop very helpful
Staff in shop very helpful when choosing a replacement knife
12 de junho de 2026
Very helpful staff and actually good…
Very helpful staff and actually good price 👍 and good services
6 de junho de 2026
Resposta da ProCook - Cabot Circus
We're glad our staff member was fun and engaging. We appreciate your feedback!
Resposta da ProCook - Cabot Circus
We're glad our staff was helpful and knowledgeable. We appreciate your feedback!
Wonderful store
The staff were excellent and answered my queries with confidence and I felt I had perfect advice. Would use them again for certain
23 de maio de 2026
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