Good quality products and I was very pleasantly surprised by how helpful, friendly and knowledgeable the lady was who served me, especially as it was last thing in a Saturday. The service I received w... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Really friendly and helpful staff, who were more than happy to serve despite the heat! The store itself was very well laid out, in a smart and clean manner. Honestly, a very good spot if you’re... Ver mais
A empresa respondeu
Like store layout, not too over crowded. Staff were very kindly and knowledgeable and explained how to use cookware appropriately. Products are of high quality. Prompt service.
ProCook has really nailed the balance between professional quality and everyday affordability. Their stainless steel pans and forged knives perform remarkably close to high-end luxury brands, but at a... Ver mais
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
Unit SU58, Cabot Circus, BS1 3BA, Bristol, Reino Unido
- 0117 2055040
4,7
Excelente
248 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da ProCook - Cabot Circus
We appreciate you taking the time to leave us this great review! We're so happy you liked our high quality pots and pans.
Very polite and helpful member of…
Very polite and helpful member of staff, will be back.
7 de março de 2026
Resposta da ProCook - Cabot Circus
We appreciate you letting us know our staff was polite and helpful; we look forward to your return!
KNIVES
Pleased with the knife set we bought and also with the professional, helpful and knowledgeable service from the Sales Assistant.
26 de fevereiro de 2026
Resposta da ProCook - Cabot Circus
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you are pleased with your knife set and the service you received.
The cocktail shaker leaks not that great
The cocktail shaker leaks not that great
24 de fevereiro de 2026
Resposta da ProCook - Cabot Circus
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Resposta da ProCook - Cabot Circus
We appreciate your positive feedback; we are so happy you enjoyed our good products and that our staff was friendly!
I was really impressed with the sales…
I was really impressed with the sales associate polite manner and attitude.
Well done vaylon you are great representative of how sales should be done.
21 de fevereiro de 2026
Resposta da ProCook - Cabot Circus
We're so happy to hear that you were impressed with our sales associate's polite manner and attitude. We appreciate your feedback and are glad you had a great experience.
Resposta da ProCook - Cabot Circus
We appreciate your positive feedback. We're so glad you enjoyed the nice service and product; we value your business.
Resposta da ProCook - Cabot Circus
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Good service in shop
11 de fevereiro de 2026
Resposta da ProCook - Cabot Circus
We appreciate you taking the time to share your positive experience with our in-shop service; it means a lot to our team!
Staff was very kind and attentive i…
Staff was very kind and attentive i went in for a meat cleaver very good price going there again soon to purchase some plates
7 de fevereiro de 2026
Resposta da ProCook - Cabot Circus
We appreciate you taking the time to leave us this review. We're so happy to hear that you found our staff kind and attentive and a very good price on the cleaver.
Friendly & polite staff
Friendly & polite staff. Value for money on items. Good selection on various items.
7 de fevereiro de 2026
Wide selection of quality products
I found a wide selection of small gadgets that I’d been seeking for a long time. There is no branch where I live and I was excited by the choice of products. Everything is of high quality. So a happy customer!
2 de fevereiro de 2026
Already purchased saucepan set from the…
Already purchased saucepan set from the outlet in street. Wanted the steamer to complete my new set. Asked sales assistant and she helped me select the correct one.
25 de janeiro de 2026
Resposta da ProCook - Cabot Circus
We're happy to hear that the sales assistant helped you find the correct steamer to complement your saucepan set. Thank you for sharing your positive experience with us!
Resposta da ProCook - Cabot Circus
We're happy you appreciate our products and prices. Thank you for your positive feedback; it means a lot to us.
The cafetiere I wanted was sold out…
The cafetiere I wanted was sold out except for the display model. The really cool shop assistant said it was no problem and wrapped it up really well for me because there was no box. Nice service.
24 de janeiro de 2026
Resposta da ProCook - Cabot Circus
We're happy to hear that you were pleased with the service you received when purchasing the display model cafetiere. Thank you for acknowledging our team's helpfulness and for your positive feedback!
Resposta da ProCook - Cabot Circus
We appreciate you letting us know our staff was helpful, knowledgeable, and professional! We are so happy to hear it.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.