Good quality products and I was very pleasantly surprised by how helpful, friendly and knowledgeable the lady was who served me, especially as it was last thing in a Saturday. The service I received w... Ver mais
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Really friendly and helpful staff, who were more than happy to serve despite the heat! The store itself was very well laid out, in a smart and clean manner. Honestly, a very good spot if you’re... Ver mais
A empresa respondeu
Like store layout, not too over crowded. Staff were very kindly and knowledgeable and explained how to use cookware appropriately. Products are of high quality. Prompt service.
ProCook has really nailed the balance between professional quality and everyday affordability. Their stainless steel pans and forged knives perform remarkably close to high-end luxury brands, but at a... Ver mais
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
Unit SU58, Cabot Circus, BS1 3BA, Bristol, Reino Unido
- 0117 2055040
4,7
Excelente
248 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
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Good Quality and Reasonable Price.
Good quality products for a reasonable price, can personally recommend the cast iron enamel pots and bi-ply stainless steel pans.
Staff at the store were also friendly and helpful.
4 de outubro de 2025
Resposta da ProCook - Cabot Circus
We're happy to hear you find our products good quality and reasonably priced! We appreciate your recommendation of the cast iron enamel pots and bi-ply stainless steel pans. It's also great to know our store staff were friendly and helpful!
Extremely helpful staff member
7 de outubro de 2025
Resposta da ProCook - Cabot Circus
We appreciate you letting us know that our staff was helpful. Thank you for your positive feedback; we are so happy!
The member of staff working there
The member of staff working there, and after requesting what we wanted, gave us exactly that. We were delighted, and are coming back for some more items.
7 de outubro de 2025
Resposta da ProCook - Cabot Circus
We're delighted to hear that our staff member was able to provide you with exactly what you wanted. We appreciate your intention to return for more items and thank you for your positive feedback!
Resposta da ProCook - Cabot Circus
We appreciate you letting us know our staff was helpful, polite, and friendly; it means a lot to us.
The sales assistant has a very good…
The sales assistant has a very good approach
Through her explanation she convinced me to buy what i was after.definately i will go again
29 de setembro de 2025
Resposta da ProCook - Cabot Circus
We're happy to hear that the sales assistant's approach was helpful and convincing. We appreciate your positive feedback and look forward to your next visit!
Friendly and helpful assistants made…
Friendly and helpful assistants made the shopping experience enjoyable, thank you
27 de setembro de 2025
Resposta da ProCook - Cabot Circus
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Customer service was very good.
Customer service was very good, the quality of the wares are excellent.
28 de setembro de 2025
Resposta da ProCook - Cabot Circus
We appreciate you taking the time to leave us this great review! We're so happy to hear you liked our customer service and the quality of our wares.
The assistant was extremely helpful and…
The assistant was extremely helpful and it was a pleasure to shop at Pro cook.
22 de setembro de 2025
Resposta da ProCook - Cabot Circus
We're happy to hear that our assistant was helpful, and we appreciate you enjoyed shopping with us. Thank you for your positive feedback!
ProCook Review
Great Shop, but would have preferred to have the appliances on display also be the ones you can purchase.
23 de setembro de 2025
Resposta da ProCook - Cabot Circus
We appreciate your feedback. We're glad you enjoyed our shop. We'll consider your suggestion to help improve the shopping experience concerning appliance displays and purchasing options.
I got apple core,slice and peeler that…
I got apple core,slice and peeler that I wanted .
And I got it with 15% discount.
And the apple core,slice and peeler has worked perfectly.
I am happy with my purchase
20 de setembro de 2025
Resposta da ProCook - Cabot Circus
We're happy to hear that you got the apple core, slice, and peeler you wanted with a discount! We're glad the product works perfectly for you, and we appreciate your positive feedback.
I liked what the shop had to offer
I liked what the shop had to offer. The lady who attended us was very helpful and tried her best to guide with various choices. She even informed her of the offers available.
20 de setembro de 2025
Nice variety
20 de setembro de 2025
Resposta da ProCook - Cabot Circus
Thank you for your kind words! We're thrilled to hear that you're happy with our variety. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Resposta da ProCook - Cabot Circus
We're happy to hear that the knife exchange process was smooth for you. Thank you for your positive feedback; we appreciate it.
Staff
My first purchase was fine loved the pans and came back second time for pots. The staff member wasn’t really nice wanted to give me the display sample and when I insisted to get me a new one he said he will check at the back as am sure there’s plenty back there but i think its my look and my accent made him treat me differently. I didn’t catch his name.
19 de setembro de 2025
Resposta da ProCook - Cabot Circus
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Nice set out shop, lots of choice
Nice items , lots of choice of many items great fir the kitchen...
11 de setembro de 2025
Resposta da ProCook - Cabot Circus
We're happy you found nice items with a great selection for the kitchen. Thank you for your positive feedback; we appreciate it very much!
Lovely member of staff very helpful and…
Lovely member of staff very helpful and informative
6 de setembro de 2025
Resposta da ProCook - Cabot Circus
We appreciate your positive feedback! We are so happy to hear that our staff member was lovely, helpful, and informative for you.
Resposta da ProCook - Cabot Circus
We appreciate your feedback and are glad that you found our team to be helpful and kind during your experience.
Lovely store
Pleasant store to browse. Helpful but not intrusive customer service.
29 de agosto de 2025
Resposta da ProCook - Cabot Circus
We're happy to hear that you enjoyed browsing in our store. It's great to know that our customer service was helpful and not intrusive. Thanks for your feedback.
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